Nissan of Cool Springs

I actually went by just to see the different options available on the Rogue, but I came home with a new vehicle. I was very impressed with everyone that I dealt with, starting with Steve, the sales man available on the Rogue, but I came home with a new vehicle. I was very impressed with everyone that I dealt with, starting with Steve, the sales manager. He found us a salesperson to answer our questions. Rich Williams was our salesman. He was very patient with me during my many questions about the different options available. Rich made me feel very comfortable and was very personable with us. Next, we met with Danny in the finance department and that was a pleasant experience as well. I work in the customer service industry, and all of these people were very professional. I would recommend this dealership to all my friends. More

The saleman was very curteous and professional. He was knowledgeable about the vehicle and gave a full walk-thru to my son when the purchase was complete. knowledgeable about the vehicle and gave a full walk-thru to my son when the purchase was complete. More

From the very start of our purchase until the end everyone especially Jonathan was friendly and professional. Jonathon did a great job and made us feel at ease with such a big decision. We never felt everyone especially Jonathan was friendly and professional. Jonathon did a great job and made us feel at ease with such a big decision. We never felt any pressure at all! We loved our experience and love our new car! Thanks Jonathan. More

Nancy Freeman is truely an asset to the sales team. She is professional, courteous, and friendly. She really went the extra mile including even going to people's homes to do deals. Stu Green jumped thro is professional, courteous, and friendly. She really went the extra mile including even going to people's homes to do deals. Stu Green jumped through hurdles to make this deal happen. They don't make guys like this anymore. A true icon from the north east. He made the car buying experience quick, painless, and yes even entertaining. I hope he stays in Nashville! More

The purchase experience was simple, honest, and hassle free. Mrs. Freeman's demeanor was very personable and customer oriented. She was very patient and answered all questions in detail. It was a great free. Mrs. Freeman's demeanor was very personable and customer oriented. She was very patient and answered all questions in detail. It was a great pleasure to work with her and the entire staff at this dealership. The closing was very professional and very quick. I had shopped online had the type vehicle, equipment and a price quote in hand. When she presented the numbers to the manager he came and greated me and he informed me that if he had that vehicle in stock he would sell it to me for the online price, no hassles, no negotiating. Truly hassle free. Mrs Freeman searched the inventory and found the very car I was looking for with all the equipment. I am a previous Nissan Altima owner and my vehicle was serviced by this dealership, and I am very pleased with the new product. I don't like my new Altima, I love it. The little improvements to the new one are very noticable, nice and greatly appreciated. Again, Mrs Freeman is an asset to the dealership and Nissan Corporation. Her dedication and attention to detail is remarkable. Thanks again, John Akers More

Nancy is great in personality, knowledge and salespersonship. She is great and saved a sale for Nissan and the dealership. Jennifer in Service is a great compliment to Nancy. The are a grea salespersonship. She is great and saved a sale for Nissan and the dealership. Jennifer in Service is a great compliment to Nancy. The are a great team for sales and follow-up to solve any problem. Nissan of Cool Springs has a great team. DO NOT BREA THEM UP! Tom Murin More

This is the second car I have purchased from this Nissan place. The first experience was not a pleasant one. But with the new manangement, things were definitely a lot better the second time. Actually, I fi place. The first experience was not a pleasant one. But with the new manangement, things were definitely a lot better the second time. Actually, I finally got exactly what I wanted, it was fast, easy and they were great to work with! I didn't feel any of the bad experience I had when I had dealt with the Alexander Nissan dealership. I am very pleased with my car and the whole sales transaction. More

We were very pleased with our overall experience at Nissan of Cool Springs. Michael was courteous, knowledgeable, and willing to help us find exactly what we wanted. He made strong recommendations (up Nissan of Cool Springs. Michael was courteous, knowledgeable, and willing to help us find exactly what we wanted. He made strong recommendations (up selling where he needed to), but he never made us feel foolish or unwelcome for asking questions, denying optional features, or negotiating price. Everything, from the test drive to the financing, was smooth and simple. More

I am writing this letter in order to express my gratitude for the high quality service provided us with at your dealership last week. My Husband and I were visiting your dealership looking for a used car wit for the high quality service provided us with at your dealership last week. My Husband and I were visiting your dealership looking for a used car with low millage and ship in gas. I have to drive at list 80 miles per day and the gas price was killing my budget. Mr. Terry Cross attended us and I want you to be proud of such an employee. The service was amazing. We were able to explain Terry what we was looking for and our available budget. In minutes, he was showing us our choices. He answered on all our questions, was very helpful and we end up with the purchase of 2010 Nissan Sentra. After we have the car, my husband decides to return it and change for another car more comfortable to us. Mary Greer (Owner Loyalty Manager) and Terry Cross (sales agent) were very nice with us. They were able to help us very quick, friendly and effectible. Now we are driving our dream car!!!!! I appreciate this attitude and believe that you trained your staff very professionally. Thank Nissan Cool Springs and your professional staff one more time. More

We certainly would recommend Nissan of Cool Springs and in fact already have. Often enough, particularly in hard financial times, would be buyers are pressured to buy. This is not the case every time we in fact already have. Often enough, particularly in hard financial times, would be buyers are pressured to buy. This is not the case every time we purchase a Nissan from Mr Brent Adams and his staff. This is our 4th Nissan product which we purchased from Brent Adams. The level of professionalism is incomparable to those "Other Guys". You have found loyal customers, again. More