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Nissan of Cool Springs
Franklin, TN
2,120 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro.
Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs.
We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,120 reviews
July 10, 2021
LJ was really nice to me. Had a great attitude, showed me around the inventory and I had a great time. Afterwards, he was nice to invite me for soccer….. around the inventory and I had a great time. Afterwards, he was nice to invite me for soccer….. More
by Will Ukazim
Employees Worked With
Lamin "L.J." Jumu
July 05, 2021
Amazing car buying experience! Alan was professional and very knowledgeable! He went above and beyond to find the car that suited our needs while staying in our price range. Thank you again, Alan and the st very knowledgeable! He went above and beyond to find the car that suited our needs while staying in our price range. Thank you again, Alan and the staff at Nissan of Cool Springs! We love our 2020 Nissan Murano! We look forward to working with you in future vehicle purchases! Highly recommend! More
by daranelson
Employees Worked With
Alan Suleiman
July 03, 2021
Eric and tim, made a great team. I told them what I wanted and my price range and eric made sure it happened. Tim was an amazing salesman. I felt like we treated better at Nissan of cool springs, bett wanted and my price range and eric made sure it happened. Tim was an amazing salesman. I felt like we treated better at Nissan of cool springs, better than any other dealership we had been to that day!! More
by Trisha Parish
Employees Worked With
Eric Roundy, Tim "Good Guy" Campbell
July 03, 2021
Excellent salesman, service and dealer. My second car from them. Bishoy walked out and remembered me from 3 years prior. Remarkable! Made it easy and no pressure. from them. Bishoy walked out and remembered me from 3 years prior. Remarkable! Made it easy and no pressure. More
by Jtmassey
July 02, 2021
This is my second car buying experience at Nissan Cool Springs. I had a great experience! I worked with Matt, James, and Brandon. Matt helped me find the right car. James took over when Matt needed to ste Springs. I had a great experience! I worked with Matt, James, and Brandon. Matt helped me find the right car. James took over when Matt needed to step out. Brandon helped me close the deal. I did not feel pressured to purchase. I also felt I was offered a very good deal. Thank you Nissan Cool Springs Team! More
by stephanie52
Employees Worked With
James Haynes, Matt Gleason, Brandon Alexander, John Morris
July 02, 2021
Wanted to take the time out to commend josh on his wonderful customer service, me and my wife have been looking for her a jeep for quite awhile and after our previous experience with a dealership we h wonderful customer service, me and my wife have been looking for her a jeep for quite awhile and after our previous experience with a dealership we had just given up well we had seen an ad and figured we’d at least try one more time. im glad we did, josh was hands down one of the best salesman I’ve ever had an encounter with. Would recommend. I’ll be back for sure More
by Joshuatarnold93
Employees Worked With
Connor Lewis, Josh Shoate, John Morris
July 01, 2021
James was great to work with. The dealership was honest and kept to their word when making the deal. My only feedback is they were very hard to get ahold of after the deal to work out finance details. and kept to their word when making the deal. My only feedback is they were very hard to get ahold of after the deal to work out finance details. More
by jordanz13
Employees Worked With
Connor Lewis, James Haynes
July 01, 2021
We had the very best experience at this dealership! Both Brandon Alexander and Peter my sales person were fabulous! We went to a Nissan dealership in the city and did not get this VIP service like we did at Brandon Alexander and Peter my sales person were fabulous! We went to a Nissan dealership in the city and did not get this VIP service like we did at Nissan of Cool Springs. Walking into the showroom meeting the team, finance etc. everyone was extremely professional and made this a pleasant experience. I have told four friends to buy or lease their next car from Nissan of Cool Springs. More
by lynchlakehouse
Employees Worked With
Brandon Alexander, Michael Harshberger, Josh Bagley, Tim "Good Guy" Campbell, Peter James, John Morris
July 01, 2021
A salesman who is humble and willing to go above and beyond for his customers. Bad credit good credit or in between Tim Is somewhat like a magician he will pop out with something magical after several n beyond for his customers. Bad credit good credit or in between Tim Is somewhat like a magician he will pop out with something magical after several not so good attempts. If you arrive thinking it’s not going to workout you will leave as if a miracle out of no where has happened and you wasn’t expecting none of it. More
by Yomika
Employees Worked With
Tim "Good Guy" Campbell
