Nissan of Cool Springs

My husband and I have been members of the Nissan family for over 30 years and have dealt with a few Nissan dealers. Josh and Ralph promised an exceptional experience with Nissan of Cool Springs and they d for over 30 years and have dealt with a few Nissan dealers. Josh and Ralph promised an exceptional experience with Nissan of Cool Springs and they delivered! Ralph did an outstanding job of matching our needs with the perfect car. He was professional, patient and was able to answer all of our questions. We would highly recommend Ralph and Nissan of Cool Springs to anyone looking to purchase a new vehicle. More

We were very happy with our dealings with Kyle and the whole Cool Springs crew. Kyle was very friendly. He did not pretend to know all the answers, but knew the to find answers to our questions.We liked h whole Cool Springs crew. Kyle was very friendly. He did not pretend to know all the answers, but knew the to find answers to our questions.We liked his low key but professional way of dealing with us. Can't wait to come back down to pick up our Frontier in Dec. Thanks Clark & Karen Weaver More

I went in looking for a used Juke, and they were able to get me into a new one for almost the same price. They were a great group of people, and I will definitely ask for Michael Brown again in the future! get me into a new one for almost the same price. They were a great group of people, and I will definitely ask for Michael Brown again in the future! More

Mr Brown, Exceeded my expectations. I inquiried with 5 other dealers. Michael, made it happen. I look forward to buying Next NISSAN from Mike. Good job Mike other dealers. Michael, made it happen. I look forward to buying Next NISSAN from Mike. Good job Mike More

I appriciate AJ Rogers quoting a fair low price on first visit. Allowed for an immediate decision to purchase. Other Nissian dealer required multiple trips/calls to confirm a price. visit. Allowed for an immediate decision to purchase. Other Nissian dealer required multiple trips/calls to confirm a price. More

Michael did an excellent job. He worked with me and my ridiculous schedule. He provided the information I asked for directly and without trying to hide details or focus on things like a monthly payment l ridiculous schedule. He provided the information I asked for directly and without trying to hide details or focus on things like a monthly payment like salesmen at other dealerships have done. I was very impressed with the professionalism and courtesy and would recommend this dealership and especially Michael to everyone. More

Hi !From the very first time my husband called this Hi !From the very first time my husband called this dealership,he was treated like he was the only customer on the planet ! After telling the salesm Hi !From the very first time my husband called this dealership,he was treated like he was the only customer on the planet ! After telling the salesman (over the phone ) what i was looking for and a few calls and text messages later,i was on my way to Cool Springs for the first time ever ! I liked the way the dealership talked to me personally since it was going to be the car i drive. And the folks here went of their way to make this deal work ! We will highly recommend this dealership and everyone from the receptionist that took my husbands first call there, to the service department deserves the highest score possible here !!! More

Our experience with Nissan Cool Springs was outstanding and Mack Allen has the "wow" factor in his customer service skills. Throughout the process we will well informed on the day of the purchase and the and Mack Allen has the "wow" factor in his customer service skills. Throughout the process we will well informed on the day of the purchase and the status of the delivery. We also had an excellent experience with Billy Crabtree concerning the financing and warranty options. He was very clear on all aspects of the transaction and when we walked out of his office we knew exactly what we were spending and the benefits of our warranty. Then before we left with our new NV3500 Mack took us on a tour of the facility introducing us to all the staff we would be dealing with and everyone was very friendly. Mack also explained all the features of our vehicle which was very helpful... We do the transportation for many of the Nissan and Infiniti dealerships as well as the top executives with Nissan NA. I will make sure they know that Nissan NA is a model for other to follow. More

Michael Brown did a great job working with us the minute we walked into the dealership. He answered all of our questions and researched our need without any hassles or pressure. He took the time to work a we walked into the dealership. He answered all of our questions and researched our need without any hassles or pressure. He took the time to work around our needing to leave the dealership to participate in our daughters AAU basketball tournament without stopping the vehicle search and purchase process. He was very friendly and seemed sincere in his desire to make our buying experience a GREAT ONE! Thanks for all your help Michael. More

It has been a pleasure working with Mack Allen and E Price to arrive at a purchase decision on a Nissan LEAF. The ease and speed of the process was great. The knowledge shared by Mack and E was very ben Price to arrive at a purchase decision on a Nissan LEAF. The ease and speed of the process was great. The knowledge shared by Mack and E was very beneficial. I look forward to working with these people again in the future. More