
Nissan of Cool Springs
Franklin, TN
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2,112 Reviews of Nissan of Cool Springs
I purchased my first vehicle from this dealership on the 5th of June and the process *could not* have been more transparent and open. Cameron, Connor and France provided the smoothest experience I could hav 5th of June and the process *could not* have been more transparent and open. Cameron, Connor and France provided the smoothest experience I could have hoped for, and we were able to work out a great deal on a 15’ Camaro SS. I’m in the love with vehicle and they even delivered it and took care of some shop costs for me as it needed a little work on it going into the purchase. I can’t recommend them enough and I hope to be back in a few years to trade it in on another one! Walk in, ask for Cameron, prepared to be stunned with stellar customer service from everyone involved and walk out with the confidence that your hard earned money was spent well. More
From the moment we got there, he attended to us immediately. He was very patient and helpful, and he made our car buying experience go very flawlessly. immediately. He was very patient and helpful, and he made our car buying experience go very flawlessly. More
This is the worst dealer EVER! Mark helper is a terrible manager and I will never come back. 4 plus hour waits for a oil change and the way he talks to his employees infront of cus Mark helper is a terrible manager and I will never come back. 4 plus hour waits for a oil change and the way he talks to his employees infront of customers is so rude and unprofessional! The advisor I was working with was being helpful and kind and this so called “manager” came over to rudely talk to him in front of me. I was taken back by how he spoke to his employee in front of me. I’ve bought many Nissans from this store and have had all my services here but I will never come back if that’s how this company allows management to talk to employees especially with customer ears listening. Disgusting!! More
The saler there Cameron is very responsible and checks with me several times to see if my new car works well after sold me the car. It’s not my first time to communicate with vehicle salers, but he is the with me several times to see if my new car works well after sold me the car. It’s not my first time to communicate with vehicle salers, but he is the best one I have met so far. This also helped to leave me a good impression about Nissan Cool Spring. More
These guys are totally lost! I bought a new vehicle and they can not get a new tag. They cannot keep their appointment schedules. I could go on and on… I bought a new vehicle and they can not get a new tag. They cannot keep their appointment schedules. I could go on and on… More