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Nissan of Cool Springs

Franklin, TN

4.8
2,110 Reviews

212 Comtide Court

Franklin, TN

37067

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2,110 Reviews of Nissan of Cool Springs

May 15, 2022

Filled an inquiry on Nissan of Cool Springs before they opened. Was called by the manager as soon as they opened. An hour later Cameron called me and got all the details of the truck I wanted. He continued More

by djpearce79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
E Price, David Starzyk, Cameron Newton
May 17, 2022 -

Nissan of Cool Springs responded

Hello, thank you for your great feedback! Our team here at Nissan of Cool Springs sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Amber Amarx (615) 861-8514

May 05, 2022

Sales personel we're very courteous, no high pressure, easy to talk to, were anxious to please More

by wmgirardbi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Flores, France Champassak, Antoinette Moore
May 07, 2022 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 02, 2022

Honest, straightforward. Genuinely interested in my business. Good selection of new vehicles considering the supply chain problem. More

by Jcameo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France Champassak, Jordan Durham
May 04, 2022 -

Nissan of Cool Springs responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day. Best Regards, Amber Amarx (615) 861-8514

April 29, 2022

I’ve been in the market for a new car for months. I came in looking at cars over my budget- but I really wanted all the cool features. I’m a very tall guy so finding the right fit is very difficult. More

by Cameron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu, Josh Bagley
May 01, 2022 -

Nissan of Cool Springs responded

Hello Cameron, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Best Regards, Amber Amarx (615) 861-8514

April 01, 2022

Couldn't have asked for a smoother experience. My wife and I are very happy with our purchase. More

by Hferris92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Apr 05, 2022 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 24, 2022

This dealership is all about the customer and professionalism. Casey is very knowledgeable about what he is doing and makes sure before you leave you are satisfied. More

by saxman552002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Flores
Mar 26, 2022 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514

March 12, 2022

Great experience when getting our 2017 Chrysler Pacifica. Did a great job getting us in and out in a reasonable amount of time! More

by Shawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bagley
Mar 13, 2022 -

Nissan of Cool Springs responded

Hello Shawn, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care! Best Regards, Amber Amarx (615) 861-8514

March 04, 2022

Nissan of cool springs is a Quality dealership. Staff were helpful and communicated well. It was overall a good experience. More

by ljchunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj , Connor Lewis, Big Raj Thakor, France Champassak
Mar 06, 2022 -

Nissan of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Amber Amarx (615) 861-8514

March 04, 2022

Great experience. LJ was super friendly! He was incredibly knowledgeable and helpful. He made sure everything was taken care and made the process very smooth. France m More

by DG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, Lamin "L.J." Jumu, France Champassak
Mar 05, 2022 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514

March 03, 2022

Josh was fantastic. Finding a car for me with my credit wasn’t easy at all, but he worked with the finance team and got me a great deal on my 2015 Sentra. The car is a d More

by dylanmdowns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Nguyen, Josh Bagley
Mar 05, 2022 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514

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