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Nissan of Cool Springs

Franklin, TN

4.8
2,109 Reviews

212 Comtide Court

Franklin, TN

37067

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2,109 Reviews of Nissan of Cool Springs

June 14, 2021

The dealership is always very. This the first time I worked with Bishop. The man was very good,and his knowledge was excellent. John in finance was also very good. More

by coachav1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, John Morris
Jun 15, 2021 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514

June 13, 2021

Very helpful and friendly salesman. Wasn’t pushy by any means and was very honest. I appreciated his work very much and would definitely recommend to someone else. More

by Kiera.sadler1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Jun 15, 2021 -

Nissan of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit! Best Regards, Amber Amarx (615) 861-8514

June 13, 2021

Bishoy was absolutely amazing to work with. My wife and I had a great experience! Thank you for making this process very enjoyable. A+ service! More

by dupell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Jun 13, 2021 -

Nissan of Cool Springs responded

Hi, it really means a lot to us that you took the time to write such a positive review about Nissan of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514

June 13, 2021

Bishoy is amazing! We have bought several cars from him and have brought in several friends and family as well for car purchases. This dealership is awesome!! More

by Natsdesk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Jun 15, 2021 -

Nissan of Cool Springs responded

Hi, thank you so much for your positive comments about Nissan of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514

June 11, 2021

I had a great experience here. All the staff was great and LJ explained everything in super detail. He listened to what I wanted and needed and showed me my options. He was super great! More

by Slesnicki02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, Lamin "L.J." Jumu, Josh Bagley
Jun 11, 2021 -

Nissan of Cool Springs responded

Hello, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 07, 2021

Nissan of Cool Springs is great! Plenty of cars to choose from! I was looking for a 2021 Rogue. They had a great selection, and Bishoy helped me find the perfect one for me. He is very professional and helpf More

by krismakocy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Jun 09, 2021 -

Nissan of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 05, 2021

This is the 2nd car we bought from Matt in the last 4 months. Matt is helpful and gives good info. He is a vet also and that means a lot to us. We brag on Matt to everyone when we are discussing cars More

by JWB615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mitchell, Tom Woods, Amber Marx, Matt Gleason
Jun 05, 2021 -

Nissan of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 05, 2021

We were very pleased with our experience at Nissan of Cool springs. We were created as soon as we stepped on the lot and directed to our sales associate Alan. He was friendly and knowledgeable about the More

by Shane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Suleiman
Jun 07, 2021 -

Nissan of Cool Springs responded

Hi Shane, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. Best Regards, Amber Amarx (615) 861-8514

June 04, 2021

I just leased a new Murano and I love it! Zach was a great salesperson and made sure that this was the right vehicle to meet my needs. He was knowledgeable and detailed in making sure all of my questio More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Marchese - outstanding!, Connor Lewis, Michael Harshberger
Jun 05, 2021 -

Nissan of Cool Springs responded

Hi Sarah, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 02, 2021

I called them about a 2018 Nissan Altima sr to get some info on. They told me the car was in excellent shape and only had 23000 miles on it. I also told them I was driving 4.5 hours to look at the car. The More

by bigred4x495
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Woods
Jul 23, 2021 -

Nissan of Cool Springs responded

Bigred4x495, we regret to hear that you had a negative experience with us, We would like to have a better understanding about your experience. Please reach out to us at (615) 224-8250 at your earliest convenience and we will do our best to resolve this with you. Thank you, Amber Marx

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