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Nissan of Cool Springs

Franklin, TN

4.8
2,109 Reviews

212 Comtide Court

Franklin, TN

37067

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2,109 Reviews of Nissan of Cool Springs

May 25, 2021

Nissan of Cool Springs has to be the best dealership that I have ever worked with. I've been with them for years and they continue to go out of their way to treat me beyond what I could ever hope for. Eric More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Jenifer Spaulding, Eric Roundy, Chris de la Cruz
May 27, 2021 -

Nissan of Cool Springs responded

Hi Chris, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 24, 2021

Tim was fun to work with and so helpful and responsive to all our questions. Thanks for a good experience and I love my new Rogue! More

by Lainee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander, Jabare Harrison, Tim "Good Guy" Campbell
May 27, 2021 -

Nissan of Cool Springs responded

Hi Lainee, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Best Regards, Amber Amarx (615) 861-8514

May 22, 2021

I recommend Coolsprings Nissan. The salesman, Josh and sales manager, Brandon were very patient and helpful in making our decision to purchase our 2021 Nissan Rogue. Thank you so much! More

by Robin Riggan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Garcia, Brandon Alexander, Josh Shoate
May 22, 2021 -

Nissan of Cool Springs responded

Hi Robin, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 17, 2021

I had a great experience buying my new Altima. This was my second purchase from Nissan of Cool Springs and both were top notch. I will be a loyal customer! More

by WW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, Michael Harshberger, Josh Bagley
May 18, 2021 -

Nissan of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500

May 16, 2021

Very professional, courteous and accommodating. Bishoy worked with us on our trade-in and getting a price for the lease we desired. We appreciate the good service. More

by Timlgms
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Michael Harshberger
May 16, 2021 -

Timlgms responded

Great job by all!

May 16, 2021

Very friendly staff , each person I came in contact was very understanding of my needs and got me into the car I wanted..Thanks again More

by Tiffbeasley05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, Brandon Alexander, Tim "Good Guy" Campbell
May 18, 2021 -

Nissan of Cool Springs responded

Hi, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500

May 15, 2021

Very good service and easy to deal with. They made an appointment for us to come in and E Price was very friendly and wanted to get us taken care of. More

by Todd & Denise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
E Price
May 18, 2021 -

Nissan of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500

May 14, 2021

The deal was quick to negotiate and I had all my questions answered quickly. The facilities looked new and clean. Overall it was no issues. More

by 1rjmartinez
Recommend Dealer
Yes
Employees Worked With
Josh Shoate
May 15, 2021 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for taking the time to leave us this information about your recent visit. Take care! Best Regards, Amber Amarx (615) 861-8514

May 11, 2021

Josh is fantastic! He is knowledgeable and up front about the process, and at the same time he is also friendly and doesn't put on added pressure to buy from him. I enjoyed working with him! More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, Darius Fields, Michael Harshberger, Josh Shoate
May 13, 2021 -

Nissan of Cool Springs responded

Hi Andrew, thank you for your kind review; we are happy to pass along your comments to Josh here at Nissan of Cool Springs! We hope to see you soon! Regards, Mark Hepler (615) 790-2500

May 07, 2021

Very enjoyable experience, you all worked very hard to get us the best deal and we greatly appreciate it!! Special thanks to Cameron Stone our salesperson, great job, thank you!!! More

by Thester71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Stone
May 08, 2021 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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