Nissan of Cool Springs

I called them about a 2018 Nissan Altima sr to get some info on. They told me the car was in excellent shape and only had 23000 miles on it. I also told them I was driving 4.5 hours to look at the car. The info on. They told me the car was in excellent shape and only had 23000 miles on it. I also told them I was driving 4.5 hours to look at the car. The sales manager called me back 10 minutes later and we talked about the car some more and told me it was a beautiful car. I put a 500.00 dollar deposit down on the car and told him I was going to he bank and get the money and I would come get the car Drove 4.5 hours go to the car lot and there set the biggest piece of junk I have ever seen for 25,000 dollars and I was pissed. Sales manager came out and I went off on him. I asked him if he would pay 25,000 for a 2018 Nissan Altima and he said yes. The salesman that was helping me with the sale had only been there 3 weeks so I don’t put any of this on him. I ask him how long the car had been there and he told me it was there when he got there. The sales manager told me it had been there 1 week. They charge people so much money for Cpo inspection. Certified pre Owen inspection 7 years 100,000 miles. After looking at the car for 2 minutes I popped the hood and look at the battery and it was busted so I asked him if the car had been inspected and here comes the stories. Yes but they must have missed the battery. I just told them to give me my money back so I could drive back home. I would never do business with them. More

Nissan of Cool Springs has to be the best dealership that I have ever worked with. I've been with them for years and they continue to go out of their way to treat me beyond what I could ever hope for. Eric I have ever worked with. I've been with them for years and they continue to go out of their way to treat me beyond what I could ever hope for. Eric Roundy, Bishoy Rizk and Chris Delacruz recently helped me with a problem and I couldn't be happier with the resolution. And Jenifer Spaulding in service has to be the best advisor that I've ever had. More

Tim was fun to work with and so helpful and responsive to all our questions. Thanks for a good experience and I love my new Rogue! all our questions. Thanks for a good experience and I love my new Rogue! More

I recommend Coolsprings Nissan. The salesman, Josh and sales manager, Brandon were very patient and helpful in making our decision to purchase our 2021 Nissan Rogue. Thank you so much! sales manager, Brandon were very patient and helpful in making our decision to purchase our 2021 Nissan Rogue. Thank you so much! More

I had a great experience buying my new Altima. This was my second purchase from Nissan of Cool Springs and both were top notch. I will be a loyal customer! my second purchase from Nissan of Cool Springs and both were top notch. I will be a loyal customer! More

Very professional, courteous and accommodating. Bishoy worked with us on our trade-in and getting a price for the lease we desired. We appreciate the good service. worked with us on our trade-in and getting a price for the lease we desired. We appreciate the good service. More

Very friendly staff , each person I came in contact was very understanding of my needs and got me into the car I wanted..Thanks again very understanding of my needs and got me into the car I wanted..Thanks again More

Very good service and easy to deal with. They made an appointment for us to come in and E Price was very friendly and wanted to get us taken care of. appointment for us to come in and E Price was very friendly and wanted to get us taken care of. More

The deal was quick to negotiate and I had all my questions answered quickly. The facilities looked new and clean. Overall it was no issues. questions answered quickly. The facilities looked new and clean. Overall it was no issues. More

Josh is fantastic! He is knowledgeable and up front about the process, and at the same time he is also friendly and doesn't put on added pressure to buy from him. I enjoyed working with him! the process, and at the same time he is also friendly and doesn't put on added pressure to buy from him. I enjoyed working with him! More