
Nissan of Cool Springs
Franklin, TN
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2,109 Reviews of Nissan of Cool Springs
Matt was great to work with, he made the buying process seamless! Gabriel in finance was awesome to work with as well! I am so happy with my new car! seamless! Gabriel in finance was awesome to work with as well! I am so happy with my new car! More
Matt and Lj were very helpful that even drove all the way from Cool springs to rogersville Alabama to help out with me to receive my vehicle from Cool springs to rogersville Alabama to help out with me to receive my vehicle More
Cameron Stone was awesome! Give him a raise and a vacation. He made sure severing went smoothly with purchasing a new car! I am so grateful! vacation. He made sure severing went smoothly with purchasing a new car! I am so grateful! More
LJ is nice and professional he made our car buying a comfortable experience. We didn’t feel pressured at all to make a decision. All the staff was friendly and courteous. Thanks! comfortable experience. We didn’t feel pressured at all to make a decision. All the staff was friendly and courteous. Thanks! More
Easily the worst car buying experience ever. Three Easily the worst car buying experience ever. Three months later and still don’t have tags or title. It appears they have grown form a “buy here, p Easily the worst car buying experience ever. Three months later and still don’t have tags or title. It appears they have grown form a “buy here, pay here” lot to a new car lot and didn’t upgrade their employees or their process. Steer clear of this place, incompetent. More
Rashod has been amazing to work with. Unfortunately, we did not buy from him since we are from out of town, but he worked harder to get what we wanted than any other salesman at any other dealership we tal did not buy from him since we are from out of town, but he worked harder to get what we wanted than any other salesman at any other dealership we talked to. Other salesmen say they will do what it takes to "earn your business," but Rashod really walks the walk, not just the talk. Brandon, the sales manager, was also very good to work with and went the extra mile. Thanks guys! More

I am so pleased with my new Leaf and would totally recommend Cool Springs Nissan, in particular Cameron and Brandon, for their great customer service! recommend Cool Springs Nissan, in particular Cameron and Brandon, for their great customer service! More

We purchased for our daughter. Found online, James was super helpful Over the phone, and Darius guided us through the process. Easy and fast! Thank you! super helpful Over the phone, and Darius guided us through the process. Easy and fast! Thank you! More

Allen was great to work with, very personable and accommodating. Great communication between salesmen and management. The entire process was smooth. Thanks Nissan of Cool Springs! accommodating. Great communication between salesmen and management. The entire process was smooth. Thanks Nissan of Cool Springs! More

The Nissan Cool Springs team are top notch! James Haynes made the experience enjoyable with his lighthearted but professional down to earth approach. He put us at ease and we had not experience this at any made the experience enjoyable with his lighthearted but professional down to earth approach. He put us at ease and we had not experience this at any of the other five, that's right, FIVE dealerships we went to....so this should tell you how well James did... I work with Salesman everyday in my job and I know when someone is genuine or when you are being given a canned pitch.... James is genuine. After a very long three days of searching over West Tennessee and a tiring Sunday afternoon of test drives that actually turned out to be very enjoyable, we landed in the office of Brandon who was just as professional. Brandon worked quick and showed us all options for financing that were available. My daughter had actually bought her first car there in 2011, This was my first time as a customer. We both plan to return. Thank you Nissan of Cool Springs Team for the good job! We look forward to seeing you all again. More