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Nissan of Cool Springs

Franklin, TN

4.8
2,109 Reviews

212 Comtide Court

Franklin, TN

37067

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2,109 Reviews of Nissan of Cool Springs

March 08, 2021

James was knowledgeable and very helpful during our buying process. James has a great personality which made buying a car a less stressful process. He is truly the best sales associate we interacted wi More

by Brittney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon (Manager), James Haynes, Brandon Alexander
Mar 09, 2021 -

Nissan of Cool Springs responded

Brittney, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 08, 2021

Rashod was great to work with and was very patient with us. He really listened to what we needed and helped us find the perfect fit. More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashod Turner
Mar 09, 2021 -

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Best Regards, Amber Amarx (615) 861-8514

March 06, 2021

This is my second Rogue purchase. This dealership is the only one I trust from sales to service. LJ Jumu, in my opinion, went above and beyond to make me a happy customer. Thank you More

by gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu, Matthew Harmon
Mar 07, 2021 -

Nissan of Cool Springs responded

Hi, we are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Nissan of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

March 06, 2021

L.J.'s honesty and kindness were the deciding factors in our choice to buy our Titan. He and Darius treated us with great respect, and dashes of great humor! We walked off multiple other car lots this week More

by bald4404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius F., Lamin "L.J." Jumu
Mar 08, 2021 -

Nissan of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Best Regards, Amber Amarx (615) 861-8514

March 05, 2021

Experienced Great service and attention to detail. JR took his time to listen and ensure what I requested was inspected and the service was performed. More

by Gino Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Richardson
Mar 05, 2021 -

Nissan of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500

March 04, 2021

Nissan of Cool Springs is always eager to help. Chase Austin provides excellent customer service and is always friendly a d accommodating. I’ve bought 2 new cars from Nissan of Cool Springs and they ear More

by norajackson618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hammond, Chase Austin, Eric Roundy, Gabriel Garcia
Mar 05, 2021 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500

March 03, 2021

I had a great experience buying from Nissan of Cool Springs! The staff is very friendly and super helpful. I would recommend this place to everyone. More

by jennelwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu
Mar 03, 2021 -

Nissan of Cool Springs responded

Jennel, Thank you for taking time to leave LJ a review! Let us know if we can assist you with anything! We look forward to working with you in the future! Thank you, Amber Marx

March 03, 2021

I was welcomed as soon as I arrived. Everyone was very friendly and more importantly Alan treated me with respect and professionalism. Because of him, I would recommend him to anyone. More

by Racnjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Suleiman, Brandon Alexander
Mar 03, 2021 -

Nissan of Cool Springs responded

Racnjoe, It looks like you got to work with an amazing team! Thank you for taking the time to leave Brandon and Alan a review! We look forward to working with you in the future! Thank you, Amber Marx

March 02, 2021

I have bought my last four cars from Bishoy. It’s about the most frictionless experience one can have. Bishoy is a professional in every way. It’s no wonder his desk is FULL of trophies and plaques for “Be More

by MuranoJohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hammond, Bishoy Rizk
Mar 03, 2021 -

Nissan of Cool Springs responded

Hi Muranojohn, we're thrilled to hear about your wonderful experience with us. Here at Nissan of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Best Regards, Amber Amarx (615) 861-8514

March 02, 2021

Rashad was very professional at all times.I was pleased Rashad was very professional at all times. I was pleased with the deal that he was able to help bring to the table. I will recommend Rashad to my fr More

by cphill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hammond, Rashod Turner
Mar 03, 2021 -

Nissan of Cool Springs responded

Hi Cphill, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it. Best Regards, Amber Amarx (615) 861-8514

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