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Nissan of Cool Springs

Franklin, TN

4.8
2,109 Reviews

212 Comtide Court

Franklin, TN

37067

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2,109 Reviews of Nissan of Cool Springs

February 09, 2021

Matt was a great sales person. He knew the vehicle and answered all our questions. He was knowledgeable and a nice guy. Nissan of Cool Springs is a Fantastic Dealership. More

by JWB615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gleason
Feb 12, 2021 -

Nissan of Cool Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to Matt here at Nissan of Cool Springs! Please don't hesitate to reach out if there's anything additional we can do for you. Best Regards, Amber Amarx (615) 861-8514

February 09, 2021

Nissan of cool springs has many good qualities! They worked with us on this deal over a couple of months and we finally agreed on a deal! More

by kellyraeholiday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, James Haynes
Feb 10, 2021 -

Nissan of Cool Springs responded

Hi, thank you so much for your positive comments about Nissan of Cool Springs! Please let us know if there is anything else we can do for you; we are more than happy to help! Best Regards, Amber Amarx (615) 861-8514

February 09, 2021

Friendly and very helpful staff. Thanks for all your help. Do not have anything else to say about my experience at your dealership it was very good More

by jataylor3100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Woods, John Chorba
Feb 10, 2021 -

Nissan of Cool Springs responded

Hello, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help! Best Regards, Amber Amarx (615) 861-8514

February 08, 2021

Chase was personable & excellent to work with as our sales representative. Per our request, he helped prepare documentation before we arrived to pick up our car and made sure the Leaf battery was fully More

by scotty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin
Feb 09, 2021 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Best Regards, Amber Amarx (615) 861-8514

February 08, 2021

I have bought 4 cars from James betweenn2019-2021. He is by far the best salesperson I have ever dealt with. I am also an NNA employee so I do pay attention to see not only how I’m treated but how other cu More

by MWumbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stacy, Bob Shank, Doug Hammond, Jenifer Spaulding, James Haynes, Gabriel Garcia
Feb 09, 2021 -

Nissan of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. Please let us know if there is anything else we can do for you; we are more than happy to help! Best Regards, Amber Amarx (615) 861-8514

February 05, 2021

The staff of Nissan of Cool Springs did an excellent job assisting us in the purchase of our new vehicle. We visited a number of dealerships within the area and they were by far the best. More

by bpshocker76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hammond, Lance Carney, Gabriel Garcia
Feb 09, 2021 -

Nissan of Cool Springs responded

Hello, we're thrilled to hear about your wonderful experience with us. Here at Nissan of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again! Best Regards, Amber Amarx (615) 861-8514

February 05, 2021

Nathan was excellent ! He let me know the cost of my services before they started the work. He kept me posted during the day. I will continue to use him for my service needs More

by mtoddpears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Hannani
Feb 09, 2021 -

Nissan of Cool Springs responded

Hello, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Nathan will be very happy to hear about your kind words and high star rating! Regards, Mark Hepler (615) 790-2500

February 04, 2021

Overall, Nissan of Cool Springs exceeded my expectations. Even though all of the staff members were helpful and friendly, Chase really stood out to me. Chase was very personable, asked all of the right quest More

by MBroadway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hammond, Tom Woods, Chase Austin
Feb 09, 2021 -

Nissan of Cool Springs responded

Hello, we're thrilled to hear about your wonderful experience with us. Here at Nissan of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again! Best Regards, Amber Amarx (615) 861-8514

February 04, 2021

We had an excellent experience working with James H. to purchase our new vehicle. He was upfront and honest, making the entire process quick and easy. More

by m.carter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, James Haynes
Feb 09, 2021 -

Nissan of Cool Springs responded

Hi, we are very happy James provided you with such a positive experience! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Best Regards, Amber Amarx (615) 861-8514

February 01, 2021

Bishop is very professional and helpful and truly does what it takes to satisfy his customer. Have bought three cars from dealership and had good experiences each time. More

by ron.farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Amber Marx
Feb 01, 2021 -

Nissan of Cool Springs responded

Ron, Thank you for leaving us a review! Let me know if I can help you with anything! Amber Marx

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