Nissan of Cool Springs

I was looking to trade in my 2017 Nissan Rogue that had a lot of miles on it. I went to a different dealership at first to see what my car was worth and they didn’t provide the customer service I was looking lot of miles on it. I went to a different dealership at first to see what my car was worth and they didn’t provide the customer service I was looking for & I felt stressed that I didn’t get the deal I wanted. But then I went to Nissan of Cool Springs & Darius provided the best customer service anyone could ask for! He gave me all the information I needed to make an informed decision & he understood my needs! I am super happy with my purchase! Darius made it a smooth experience & anyone in the future would be lucky to have him handle their sale! He’s an extraordinary guy & I recommended him to my clients! Chase Austin also did an outstanding job to ensure I got the deal I wanted & valued my business! Gabe in Finance was fantastic! He guided me through the contract with ease & made sure I understood all the info! I’m glad to say that Nissan of Cool Springs treated me with the upmost respect & care! Everyone here is awesome! More

Joshua Bagley was exceptional when providing options of cars for me in what was important in my choices. He did his homework and devoted all his time to me. I can honestly say he made the sale. Honest and cars for me in what was important in my choices. He did his homework and devoted all his time to me. I can honestly say he made the sale. Honest and good person too. The finance person was also honest and helpful. I usually am skeptical with dealerships. They built my trust. More

Chase and the management worked out a deal for me on my new truck that I couldn’t get any other dealers to do! Great job! new truck that I couldn’t get any other dealers to do! Great job! More

Overall, I have to rate my experience with 4 stars. The only negative was the time it took to do the deal. My salesperson was great, and he did al that he could to get me in and out. only negative was the time it took to do the deal. My salesperson was great, and he did al that he could to get me in and out. More

Jabare Harrison was as nice and helpful as anyone I have worked with at Cool Springs Nissan. Really nice guy. Would deal with him again. worked with at Cool Springs Nissan. Really nice guy. Would deal with him again. More

Ed was great to work with. He’s low pressure and very easy to work with. We did have to wait a little longer than we anticipated since we did not need any financing. easy to work with. We did have to wait a little longer than we anticipated since we did not need any financing. More

The process of buying my auto was A one from the sales, finance and to the delivery of the auto. I have purchased many auto's in my life and dealt with many different dealerships. Only one dealership has m finance and to the delivery of the auto. I have purchased many auto's in my life and dealt with many different dealerships. Only one dealership has met and exceeded the process. This is my fourth auto purchase from Nissan of Cool Springs. I will continue to come back again for my future purchase . The experience from the staff is what makes this dealership. Thank you, Bishoy... More

NCS Sales-Service is the best car experience I've ever had. These folks really take pride in their work and good care of their customers. Jenifer S is the best! had. These folks really take pride in their work and good care of their customers. Jenifer S is the best! More

What a great guy whom knows how to take it to the finish line. I went in to get a 2019 Titan and drove off in a 2021 Titan and saved money. Thanks to Chase and Collin and everyone there at Coolsprings. line. I went in to get a 2019 Titan and drove off in a 2021 Titan and saved money. Thanks to Chase and Collin and everyone there at Coolsprings. More

We had a excellent experience with Chase. He listened to what we wanted and was very helpful in making the entire process as simple as possible. We would definitely recommend anyone from Chattanooga to tra what we wanted and was very helpful in making the entire process as simple as possible. We would definitely recommend anyone from Chattanooga to travel to Cool Springs to deal with Chase. More