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Nissan of Cool Springs

Franklin, TN

4.8
2,111 Reviews

212 Comtide Court

Franklin, TN

37067

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2,111 Reviews of Nissan of Cool Springs

December 29, 2020

Ed Ryan is exceptional! He's so kind, friendly, knowledgeable, & really listened putting our wants/needs first, truly a blessing! Gabriel was so friendly too! More

by Chanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager that we spoke to, to praise those we interacted with, especially all the help & time Ed gave us, was very nice. I do not remember the managers name we spoke with to compliment his staff., Scott Mitchell, Ed Ryan, Gabriel Garcia
Dec 30, 2020 -

Nissan of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514

December 26, 2020

Ed was very professional and was able to find the right car ,and right price for us. We recommend Nissan of Coolsprings to all our friends and Family. More

by Francisco.sermeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Ryan
Dec 27, 2020 -

Nissan of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. Thanks for the recommendation, and have an amazing day! Best Regards, Amber Amarx (615) 861-8514

December 26, 2020

I was looking to trade in my 2017 Nissan Rogue that had a lot of miles on it. I went to a different dealership at first to see what my car was worth and they didn’t provide the customer service I was looking More

by elisa.g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin, Gabriel Garcia, Darius Fields
Dec 28, 2020 -

Nissan of Cool Springs responded

Hello, thanks for your great review, and for giving our dealership such a five star rating! We're glad to hear you found our staff to be so informative and helpful. We are happy to pass along your comments to the team. Your recommendation means so much to us and we're so happy to have earned it. We hope to be of service to you again in the future. Best wishes, Nissan of Cool Springs Have a great day! Regards, Mark Hepler (615) 790-2500

December 24, 2020

Joshua Bagley was exceptional when providing options of cars for me in what was important in my choices. He did his homework and devoted all his time to me. I can honestly say he made the sale. Honest and More

by GPerez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Bagley, Gabriel Garcia
Dec 25, 2020 -

Nissan of Cool Springs responded

Hi, thank you for your great feedback! Our team here at Nissan of Cool Springs sets a high standard of excellent customer service and we're glad to hear your experience reflected this! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care! Best Regards, Amber Amarx (615) 861-8514

December 19, 2020

Chase and the management worked out a deal for me on my new truck that I couldn’t get any other dealers to do! Great job! More

by paulandrewboyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, Chase Austin
Dec 23, 2020 -

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2020

Jabare Harrison was as nice and helpful as anyone I have worked with at Cool Springs Nissan. Really nice guy. Would deal with him again. More

by crockett212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jabare Harrison
Dec 23, 2020 -

Nissan of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care! Regards, Mark Hepler (615) 790-2500

December 18, 2020

Overall, I have to rate my experience with 4 stars. The only negative was the time it took to do the deal. My salesperson was great, and he did al that he could to get me in and out. More

by b4davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Huber, Gabriel Garcia, Matt Gleason
Dec 23, 2020 -

Nissan of Cool Springs responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2020

Ed was great to work with. He’s low pressure and very easy to work with. We did have to wait a little longer than we anticipated since we did not need any financing. More

by mclaren80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mitchell, Ed Ryan
Dec 16, 2020 -

Nissan of Cool Springs responded

Hello, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day. Best Regards, Amber Amarx (615) 861-8514

December 13, 2020

NCS Sales-Service is the best car experience I've ever had. These folks really take pride in their work and good care of their customers. Jenifer S is the best! More

by ksanti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenifer Spaulding
Dec 19, 2020 -

Nissan of Cool Springs responded

Hi, thank you so much for your positive comments about Nissan of Cool Springs! Feel free to reach out to us if you need anything. Have a wonderful day. Regards, Mark Hepler (615) 790-2500

December 13, 2020

The process of buying my auto was A one from the sales, finance and to the delivery of the auto. I have purchased many auto's in my life and dealt with many different dealerships. Only one dealership has m More

by SkyKing1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Dec 15, 2020 -

Nissan of Cool Springs responded

Hello, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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