Back

Nissan of Cool Springs

Franklin, TN

4.8
2,112 Reviews

212 Comtide Court

Franklin, TN

37067

Directions

By Type

2,112 Reviews of Nissan of Cool Springs

April 09, 2020

Great customer service. I took my Nissan Altima for a Transmission flush on 4/8/20. They started right on time. Were very nice and the cost was even lower than what they had More

by Deidre Vinett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Potts, Jenifer Spaulding, Courtney Jassby
Apr 09, 2020 -

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. It means so much to us to have earned your trust in our business! We look forward to your next visit! Regards, Mark Hepler (615) 790-2500

April 07, 2020

The type of car salesman you hope for I found a used Lexus I was interested in. Contacted the dealership via FB Marketplace and Chase immediately followed up with me. I had a vehicle to tr More

by rvankluyve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, Chase Austin
Apr 08, 2020 -

Nissan of Cool Springs responded

Richard, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Best Regards, Amber Amarx (615) 861-8514

April 01, 2020

Our experience could not have been better! Bayo and everyone else at Nissan Of Cool Springs went above and beyond for us! Love our new Murano and look forward to returning for more business in the futu More

by Nadya G
Recommend Dealer
Yes
Employees Worked With
Bayo Anifowoshe
Apr 01, 2020 -

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Best Regards, Amber Amarx (615) 861-8514

March 31, 2020

I had a great experience working with these guys! Bishoy made the process is very easy and worked on my behalf to get a really good deal. I don't know what else to say other than than "Thank you!" More

by TnHubie
Recommend Dealer
Yes
Employees Worked With
Jason Stacy, Dave Carey, Bishoy Rizk, Austin Evans, Andrèa Yarbrough, Jenifer Spaulding, Scott Mitchell, Eric Roundy, Gabriel Garcia
Apr 01, 2020 -

Nissan of Cool Springs responded

Hi, thank you for your great feedback! Our team here at Nissan of Cool Springs sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Regards, Mark Hepler (615) 790-2500

March 22, 2020

Tire issue on new 2019 Rogue Mark Hepler in Service and Ed Ryan in Sales have worked together to resolve the tire related problem on my new Rogue. Both men have been very profess More

by rbcoffm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hepler, Ed Ryan
Mar 23, 2020 -

Nissan of Cool Springs responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Cool Springs. If you have any further questions, please don't hesitate to reach out. Take care.

March 20, 2020

Great and timely service every time. Recommend 30 month service but no pressure to do so. Every visit here has been same top notch level service. More

by Ron
Recommend Dealer
Yes
Employees Worked With
Richard Cole
Mar 21, 2020 -

Nissan of Cool Springs responded

Hi Ron, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

March 19, 2020

My experience with Nissan of Cool Springs aaa amazing, as always. Everyone who we worked with was very nice and patient with us. We'll definitely be back. More

by Chapelburns
Recommend Dealer
Yes
Employees Worked With
Jason Stacy, Doug Hammond, Bayo Anifowoshe, Scott Mitchell
Mar 20, 2020 -

Nissan of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Best Regards, Amber Amarx (615) 861-8514

March 18, 2020

I would say this is the best experience I’ve had purchasing a car far better than expected I would definitely recommend this dealership to friends and family. More

by LHF
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Scott Mitchell, Newt Rowland, Eric Roundy
Mar 20, 2020 -

Nissan of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514

March 17, 2020

Purchase of New 2020 Nissan Murano I have known Bishoy for a number of years and I have always put him off about buying a new vehicle. This past weekend I decided it was the right time More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Jenifer Spaulding
Mar 20, 2020 -

Nissan of Cool Springs responded

Chris, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care! Best Regards, Amber Amarx (615) 861-8514

March 16, 2020

Oil change and tire rotation. Outstanding professional personnel with a caring attitude, to keep the customer knowledgeable and informed. Excellent work.within a great time frame t More

by ALPHONZODOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barbarotto, Richard Cole
Mar 17, 2020 -

Nissan of Cool Springs responded

Hi there, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road! Have a great day.

...
69
...