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Nissan of Cool Springs

Franklin, TN

4.8
2,112 Reviews

212 Comtide Court

Franklin, TN

37067

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2,112 Reviews of Nissan of Cool Springs

March 13, 2020

best experience ever could not ask for a nicer experience please don't spoil my memories of a very wonderful opportunity to have the people at Cool Springs assist me with More

by eva.conn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Scott Mitchell, Eric Roundy
Mar 14, 2020 -

Nissan of Cool Springs responded

We appreciate you taking the time to write your review, and are glad we could provide you with a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Amber Amarx (615) 861-8514

March 07, 2020

James is the absolute best!!! Everyone at dealership treated us like family. Could not have asked for a better experience. Awesome! I love my new murano! More

by neeno923
Recommend Dealer
Yes
Employees Worked With
James Haynes
Mar 09, 2020 -

Nissan of Cool Springs responded

Congratulations on your new Murano! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 07, 2020

Chase Austin was so helpful! Great service, He did everything he could to make sure my Family got a car. It was an awesome first time buying a car! More

by Ericajo633
Recommend Dealer
Yes
Employees Worked With
Chase Austin
Mar 09, 2020 -

Nissan of Cool Springs responded

Hi there, we are very happy to hear Chase provided you with such a positive first car buying experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2020

Attentive and very professional. Took all the time necessary to provide answers to all my questions. Follow up post sale was just as consistent and supportive. More

by cnaumovski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Haynes
Mar 09, 2020 -

Nissan of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. If you have any further needs or questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514

March 06, 2020

James is the best to work with. Straight forward, Genuine and friendly who always looks out for best interest of the customers! This is our third deal with him and will highly recommend to anyone. More

by bilal204
Recommend Dealer
Yes
Employees Worked With
Richard Cole, James Haynes
Mar 08, 2020 -

Nissan of Cool Springs responded

Thank you for sharing your response to James' outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Best Regards, Amber Amarx (615) 861-8514

March 06, 2020

James is fantastic! He asked what my budget was and what I was looking for and directed me from there to find want I wanted! He didn’t push me to spend more than my budget. He also made sure I knew all my o More

by Kigreen1
Recommend Dealer
Yes
Employees Worked With
Mark Hepler, Gareth Collins, Daniel Hoggatt, John Barbarotto, Scott Mitchell, James Haynes, Eric Roundy
Mar 09, 2020 -

Nissan of Cool Springs responded

Congratulations on purchasing your first new vehicle! We're glad to hear James delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Amber Amarx (615) 861-8514

March 06, 2020

Great experience! James was very helpful throughout the deciding and buying process without being a pushy salesman. Everyone else was courteous and informative as well. We’ll definitely be purchasing ano More

by ets74
Recommend Dealer
Yes
Employees Worked With
Andrèa Yarbrough, Scott Mitchell, James Haynes
Mar 09, 2020 -

Nissan of Cool Springs responded

Hi there, we are very happy to hear James provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Best Regards, Amber Amarx (615) 861-8514

March 05, 2020

We were very pleased with Nissan of cool springs. This is the 4th car that I have purchased from there. Ours salesman James was also wonderful. We will recommend to others. More

by staycemcb
Recommend Dealer
Yes
Employees Worked With
James Haynes
Mar 09, 2020 -

Nissan of Cool Springs responded

We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen once again! Thanks again for the recommendation, and have an amazing day! Best Regards, Amber Amarx (615) 861-8514

March 05, 2020

James was absolutely amazing! He was definitely more interested in making sure we were good to go then collecting a commission check. We originally bought a 2012 leaf but the battery was bad. James foug More

by Triggerheart76
Recommend Dealer
Yes
Employees Worked With
Scott Mitchell, James Haynes, Eric Roundy
Mar 09, 2020 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience with James. Your satisfaction is very important to us here at Nissan of Cool Springs. If you have any further questions or concerns, please give us a call at (615) 224-8250 at your earliest convenience.

February 26, 2020

Bishoy is absolutely amazing! He is certainly conscious of how it feels to be on the purchaser's end of the car buying process, evidenced by how professional and caring he is with his customers from start More

by Peebles
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Feb 28, 2020 -

Nissan of Cool Springs responded

Bishoy is absolutely amazing! He is certainly conscious...

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