
Nissan of Cool Springs
Franklin, TN
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2,112 Reviews of Nissan of Cool Springs
Service and Techs are the Best From the time I pulled in to the service bay, I was greeted by a friendly, Richard Cole, whom I have dealt with for the past 6 years. He is very know From the time I pulled in to the service bay, I was greeted by a friendly, Richard Cole, whom I have dealt with for the past 6 years. He is very knowledgeable and helpful and works to get your vehicle back out in a very reasonable amount of time. When I received my car, it was washed and ready to go! Nissan Cool Springs is the best! More
BEST car buying experience! From front desk to sales I felt like part of the family. Highly respectful of military personnel! Will definitely come back when looking for another car. Thank you especially f felt like part of the family. Highly respectful of military personnel! Will definitely come back when looking for another car. Thank you especially for your warm welcome and consideration Mr. Greg Gibbs. More
Was told it would be an hour to and hour and a half for an oil change. At an hour and a half it wasn’t ready and I had to pay Lyft to get me back to work so I didn’t miss a meeting. My wife then had to dri an oil change. At an hour and a half it wasn’t ready and I had to pay Lyft to get me back to work so I didn’t miss a meeting. My wife then had to drive into town to take me by and get the car after work. I told this to the service department and they expressed zero interest or sympathy. This place will make you wait like crazy and charge higher than anyone else in town. Steer clear. More
Great Experience Ed Ryan and Eric were great to deal with as were all the members of their team. I will definitely refer my friends to Nissan of Cool Springs Ed Ryan and Eric were great to deal with as were all the members of their team. I will definitely refer my friends to Nissan of Cool Springs More
Great experiance buying new car Chase did a great job throughout the entire car buying experience. Explained the different options and cars available and kept us in budget. Will be g Chase did a great job throughout the entire car buying experience. Explained the different options and cars available and kept us in budget. Will be glad to refer friends to Chase and the Cool Springs Nissan More
Thank you to Bishoy for assisting me in the purchase of my new car! He was extremely helpful and truly had my best interests in mind throughout the purchasing process. It is a pleasure working with some my new car! He was extremely helpful and truly had my best interests in mind throughout the purchasing process. It is a pleasure working with someone who makes the transition easy and without stress. Nice to work with someone you can trust! Bishoy is the best! More
Lance was very helpful and friendly, he showed me several options. I'm extremely happy with my purchase. He made it a simple and stress-free experience. options. I'm extremely happy with my purchase. He made it a simple and stress-free experience. More
Welcoming After having a so so experience at another dealership, I found Nissan of Cool springs to be very welcoming and helpful. My salesperson was easy going After having a so so experience at another dealership, I found Nissan of Cool springs to be very welcoming and helpful. My salesperson was easy going and I felt no pressure. More
Chase Austin and the whole FI team did a phenomenal job assisting me with my new car purchase. The transaction was very smooth, and handled in a timely manner. This is the reason we always buy Nissan. Exce assisting me with my new car purchase. The transaction was very smooth, and handled in a timely manner. This is the reason we always buy Nissan. Excellent customer service! More
Bishoy was amazing he made shopping for a new car such a delightful and non stressful experience. Bishoy truly made me feel like he had my best interest at heart and wanted to ensure i found the perfect ca delightful and non stressful experience. Bishoy truly made me feel like he had my best interest at heart and wanted to ensure i found the perfect car for me. More