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Nissan of Cool Springs

Franklin, TN

4.8
2,111 Reviews

212 Comtide Court

Franklin, TN

37067

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2,111 Reviews of Nissan of Cool Springs

November 01, 2019

Great experience salesman was great to work with . There should be a way to decrease the length of time in the dealership but. I hope this helps. More

by Charlie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Bell
Nov 04, 2019 -

Nissan of Cool Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! We hope to see you again soon!

October 31, 2019

I would highly recommend this dealership I had to replace a totaled car they went out of there way to make it a pleasant experience More

by Johnny l
Recommend Dealer
Yes
Employees Worked With
Doug Hammond, Donald Bell
Nov 01, 2019 -

Nissan of Cool Springs responded

Johnny, Thank you for taking the time to write a review! I will make sure Donald and Doug see this! Have a wonderful day! Amber Marx Owner Loyalty Manager 615-861-8514

October 30, 2019

A WOW moment Bishoy makes you feel welcome and at home. He caters to you wants and needs. My wife and I went in to purchase a car for her and left with both of u More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Oct 31, 2019 -

Nissan of Cool Springs responded

Rick, we're glad to hear Bishoy took such great care of you and your wife! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

October 30, 2019

Jenifer went above and beyond as she always does!! She did a great job at keeping me updated with the work being done on my car. More

by CrazyMom
Recommend Dealer
Yes
Employees Worked With
Jenifer Spaulding
Nov 01, 2019 -

Nissan of Cool Springs responded

Thank you for taking the time to write a review! If you ever need anything please give us a call! Mark Hepler Service Manager 615-790-2500

October 22, 2019

Seamless process Bishoy was very professional, answered all of our questions and made the whole process very easy and pain free. He was very accommodating and attenti More

by Titan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Oct 24, 2019 -

Nissan of Cool Springs responded

Thank you for taking the time to leave a review! I will pass on your review to Bishoy! He takes pride in how he treats his customers! If you ever need anything please feel free to give us a call. Amber Marx Owner Loyalty Manager 615-861-8514

October 21, 2019

I got exactly what I wanted Bishoy is so pleasant and easy to deal with. He really goes above and beyond to satisfy his customers. He got me the car I wanted. My dream car. For a More

by Altima27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Oct 22, 2019 -

Nissan of Cool Springs responded

Thank you so much for taking the time to leave us a review! I will be sure to pass along the kind words to Bishoy! Amber Marx Owner Loyalty Manager

October 18, 2019

Great service team Richard always takes great care of me and my truck. Very courteous, accommodating, and attentive. I never take my truck anywhere else for service. More

by MDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gareth Collins, Richard Cole
Oct 19, 2019 -

Nissan of Cool Springs responded

We're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

October 09, 2019

Greg Gibbs did a great job of getting us the best price for a Sentra then went to the extra effort to find one in the color we wanted when Nissan of Cool Springs did not have the color in stock. He was v More

by Gary
Recommend Dealer
Yes
Employees Worked With
Greg Gibbs, Greg Gibbs
Oct 11, 2019 -

Nissan of Cool Springs responded

Gary, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

October 07, 2019

Seamless transition! Havn't bought a truck in fifteen years....My old Titan lasted a long time. Wasn't really looking forward to the sales process but Bishoy has a positiv More

by Phot01
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Oct 09, 2019 -

Nissan of Cool Springs responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 05, 2019

Great! The people were helpful and got the car I wanted. Very good costumer service! Helpful and nice. Helped me find the car I was looking for when they did t have one on the lot. More

by Kelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hammond, Austin Evans, Nathan Oates
Oct 09, 2019 -

Nissan of Cool Springs responded

Kelli, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

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