Nissan of Cool Springs

Good service experience Called with my problem that I was experiencing. Jennifer got my vehicle fit in and repaired very quickly. She was friendly and service was good Called with my problem that I was experiencing. Jennifer got my vehicle fit in and repaired very quickly. She was friendly and service was good More

ROGUE I JUST LOVE MY NEW ROGUE! IT IS JUST THE RIGHT SIZE FOR ME AT MY AGE. IT HANDLES WELL AND PARKING IS A BREEZE IN PARKING LOTS. WOULD RECOMMEND THIS I JUST LOVE MY NEW ROGUE! IT IS JUST THE RIGHT SIZE FOR ME AT MY AGE. IT HANDLES WELL AND PARKING IS A BREEZE IN PARKING LOTS. WOULD RECOMMEND THIS VEHICLE AND NISSAN OF COOL SPRINGS TO ANYONE SEARCHING FOR A NEW CAR. MY NEW CAR WILL HOLD 5 PEOPLE AND IT HAS GET UP AND GO ALSO. SERVICE WE RECEIVED FROM MR. GIBBS WAS PHENOMENAL. HE WAS VERY KNOWLEDGEABLE ABOUT THE ROGUE VEHICLE, KNOWING ALL ASPECTS ABOUT THE CAR AND GAVE US HIS PERSONABLE CELL PHONE NUMBER IN CASE WE HAD ANY QUESTIONS ABOUT OUR NEW CAR. COULDN'T HAVE ASKED FOR A BETTER SALES PERSON. HE WAS NOT PUSHY OR OVERBEARING AS A VEHICLE SALES PERSON. GREAT EXPERIANCE IN BUYING A CAR. THANKS BRENDA ROLES More

Great buying experience Jack was very helpful, knowledgeable and polite. Everyone helped out and it was an excellent buying experience. Jackie helped us on the second trip Jack was very helpful, knowledgeable and polite. Everyone helped out and it was an excellent buying experience. Jackie helped us on the second trip in and was also excellent. More

Excellent Dealership Very Helpful, Easy to work with and willing to negotiate on pricing. I would recommend them to anyone! I will shop here again for my next Nissan Purch Very Helpful, Easy to work with and willing to negotiate on pricing. I would recommend them to anyone! I will shop here again for my next Nissan Purchase! More

Amazing Sales Department Our salesman was James Haynes and he was amazing! He pulled the car out of the sun when I was on my way and had it cooled off for me when I got there. Our salesman was James Haynes and he was amazing! He pulled the car out of the sun when I was on my way and had it cooled off for me when I got there. John Chorba did my test drive and he made the whole thing SUPER fun! John and James are such a great team! I was going to be late because I was having some nail issues and James even found me a great manicurist right by the dealership. The entire process was smooth and VERY low pressure. The sales department seems totally focused on customer service and customer satisfaction. James takes this several steps further by going above and beyond without a second thought. More

Getting it done right Jennifer is what I believe to be an asset to your company, she is very professional and took care of my needs. We had a customer at the body shop that Jennifer is what I believe to be an asset to your company, she is very professional and took care of my needs. We had a customer at the body shop that had concerns over her collision avoidance system. Jennifer got it diagnosed and repaired under warranty because the unit had failed. I brought the car in one day and it was ready the next day. E.J. Lee Body shop manager @ Autobody Advantage More

Transitioning from finished Lease to New Lease. Thank you! I took my Nissan Rogue in for it’s final Maintance before my Lease was over. I decided to spend the time waiting by hitting the sales department to le I took my Nissan Rogue in for it’s final Maintance before my Lease was over. I decided to spend the time waiting by hitting the sales department to learn about my options besides purchasing the Rogue. Who knew I’d walk out that day with my new 2019 Rogue! Donnel was my sales man and new to the job so Bishoy quickly joined us to answer all of my questions and present me with all options broken down clearly on paper. Bishoy listened to what was important to me and then was able to offer me a lease that fit perfectly into my longer term plans. I’m a single, 52 year old woman who has no issues with having to do this alone but it can still feel like you are getting ready for battle entering a car dealership. Bishoy did not waste my time and quickly earned my trust & business. Corey in finance made it simple and had communicated with Bishoy about my long term goals and presented me with the warranty & Maintance plans that will best serve me the next 10 years. It was a no brainer to sign. Now, I’m loving my new 2019 AWD Rogue and just need to hit the road and get some miles on this baby! Thank you all! More

2016 BMW 5 Series I purchased a 2016 BMW 5 Series from James, with the assistance of Corey in Finance and some help from Scott too everything was completed with no issu I purchased a 2016 BMW 5 Series from James, with the assistance of Corey in Finance and some help from Scott too everything was completed with no issues, they even worked with my unconventional financing. James was great, so we’re Corey and Scott, the sales manager could use some improvement however and maybe work on his people skills. More

My excitement and my wife's fear Bishoy saw that both of those emotions were taken care of. Buying a new car from Bishoy was a great experience. He was knowlegable, friendly & funny Bishoy saw that both of those emotions were taken care of. Buying a new car from Bishoy was a great experience. He was knowlegable, friendly & funny, and did not pressure us at all. My wife's fear was erased and my excitement was definitely taken care of. Highly recommend seeing Bishoy at Nissan of Cool Springs. More

AWESOME ELITE GREAT Saxon Bishoy Jennifer Austin James Art Heather Cory Doug Ron and whoeverwent to pickup my new SUV and cleaned it up r all like family to me (Jean) and Saxon Bishoy Jennifer Austin James Art Heather Cory Doug Ron and whoeverwent to pickup my new SUV and cleaned it up r all like family to me (Jean) and my mom(Ruby) Thank u y'all r ELITE to purchase a new vehicle from God bless Thanks again to u all More