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Nissan of Downtown L.A.

Los Angeles, CA

4.8
876 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 876 reviews

May 17, 2020

Javier was incredibly helpful and went that extra mile to provide us with the information we were looking for. The staff was friendly and professional. More

by SUSEE.NAVARRO
Recommend Dealer
Yes
Employees Worked With
Javier
May 18, 2020 -

Nissan of Downtown L.A. responded

Javier is a valued member of our team, and we're thrilled to hear he was able to take such great care of you. We look forward to hearing from you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 12, 2020

I really recommend Ace Games he's really helpful and friendly. If you have any questions he will be more then glad to help you. More

by Javier
Recommend Dealer
Yes
Employees Worked With
Ace Games
May 13, 2020 -

Nissan of Downtown L.A. responded

Hi Javier, We are so happy that Ace provided you with a memorable experience! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 09, 2020

Ace Games is professional, superb customer service, and reliable. He is what I think of when I come to visit DTLA Nissan. Plus I love the uber service they provide instead of waiting there. More

by MYCHAPPELL1991
Recommend Dealer
Yes
Employees Worked With
Ace Games
May 11, 2020 -

Nissan of Downtown L.A. responded

You deserve nothing but the best, and we're grateful to know Ace provided you with nothing less than that! We look forward to serving you again soon and thank you for visiting us! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 08, 2020

Service Advisor Ace Games is always great ....But the service is not always great....When you ask for something simple like put my tire pressure at 39 after a rotation I expect it....it wasn't done my ti More

by ANIQUEDOLL
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores, Ace Games, Lance Sobczak
May 08, 2020 -

Nissan of Downtown L.A. responded

While pleased to see that Ace takes great care of you, we're disappointed to see that you don't always receive the best service from the rest of our team. Should you like to discuss any of the issues that you've faced before, please don't hesitate to contact me. I'm here to help. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 08, 2020

I was attended within a couple minutes of pulling into the service area. I was informed of recommended services and given a cost estimate. I was kept informed of progress on repairs. Best of all they prov More

by BGONZA52000
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
May 11, 2020 -

Nissan of Downtown L.A. responded

We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. If we can help you out with anything else, please let us know. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 02, 2020

I traded in my 2013 Sentra for a 2019 Rogue Sport. We were under on the loan, but Javier got us a great deal and into a car that is needed for my family. More

by lpool101216
Recommend Dealer
Yes
Employees Worked With
Javier Valencia
May 04, 2020 -

Nissan of Downtown L.A. responded

Javier is awesome and it's great to hear that he took such good care of you! Enjoy your new ride and we look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 01, 2020

Great always great customer service and clean area and keeping customer safety and making sure all concerns or questions are answer always willing to help o More

by JHERNANDEZ262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
May 04, 2020 -

Nissan of Downtown L.A. responded

We are so happy that you enjoyed your experience with us! We appreciate your feedback and can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

April 24, 2020

Friendly, professional service. I will use this location again for my next service. We are keeping safe distance and wearing face masks and gloves and all the staff were wearing there's too. More

by DIEDRE JACKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Games
Apr 27, 2020 -

Nissan of Downtown L.A. responded

We are thrilled to see that our team provided you with a 5-star experience! Thank you for choosing us and we look forward to working with you again in the future! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

April 13, 2020

Ace helped me. Found out I had a minor problemA clamp Ace helped me. Found out I had a minor problem A clamp had come off. He figured it out. Other workers did not want to and did not help when I drove u More

by Kooljazzie2
Recommend Dealer
Yes
Employees Worked With
Ace Games
Apr 14, 2020 -

Nissan of Downtown L.A. responded

Ace is awesome and we will be sure to let him know about your positive words! Thank you for choosing us and we hope to see you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

April 11, 2020

Awesome! Ace Games was super helpful and everything went by quickly. 5 stars. :) Ace answered any questions that I had in an efficient and easy-to-understand manner. I appreciate it! More

by Cuauhtemoc
Recommend Dealer
Yes
Employees Worked With
Ace Games
Apr 13, 2020 -

Nissan of Downtown L.A. responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Ace! Thank you for choosing us and we look forward to serving you again soon. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

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