Nissan of Downtown L.A.

battery needed to be replaced Went to get the battery replaced, waited over an hour and a half and the place was not busy (around 2:30 pm), after waiting so long I went to check th Went to get the battery replaced, waited over an hour and a half and the place was not busy (around 2:30 pm), after waiting so long I went to check the status and the paperwork was on her desk, if I would not have asked who knows how much longer I would have waited!!!!!!!!!! More

The service staff is very knowledgeable and friendly. My car was looked at in a timely manner. As a new owner of a Nissan will definitely continue to go to them for my service needs. car was looked at in a timely manner. As a new owner of a Nissan will definitely continue to go to them for my service needs. More

Janet was awesome!!! I took my car because of a transmission issue but everything was resolved. I’m glad I took it in to downtown la transmission issue but everything was resolved. I’m glad I took it in to downtown la More

Good service Friendly I’m so happy how Andrew chacon Good service Friendly I’m so happy how Andrew chacon help me .he is very friendly and you guys have a good service I will recommend Downtown Nissa Good service Friendly I’m so happy how Andrew chacon help me .he is very friendly and you guys have a good service I will recommend Downtown Nissan . More

excelent experience very courteous staff professional and very friendly ,i personally recommend this place especially Mr Dennis Zaragoza. everybody here is ready to help very courteous staff professional and very friendly ,i personally recommend this place especially Mr Dennis Zaragoza. everybody here is ready to help in everything you need,. More

Terrific experience, professional and knowledgeable! Excellent experience! Thank you to Nick Choi who is a pleasure to work with in every way. As a first time Nissan buyers, he helped us find the perfec Excellent experience! Thank you to Nick Choi who is a pleasure to work with in every way. As a first time Nissan buyers, he helped us find the perfect Sentra! When we had questions, Nick provided information quickly and helped us find the perfect family car. Working with friendly and knowledgeable sales people definitely made a great car buying experience. Once purchased, we spent quality with representatives learning about all of the features. I would recommend this dealership! THANK YOU Nissan of Downtown L.A.! More

Underwhelming experience My ignorance of dealerships and financial institutions you partner with was abused and taken advantage of. Jade, A car salesman of this facility took My ignorance of dealerships and financial institutions you partner with was abused and taken advantage of. Jade, A car salesman of this facility took advantage of me and my husband. He used a catch saying that the banks in which we have our auto loans are taking their cars back due to the financial crisis in regards to Covid-19. He also said that the banks would eventually repossess the vehicles and auction them off. They sold me a new car with that promise. On Monday morning March 23, 2020 I contacted Bank of the west in which I have my auto loan, and I was informed that is simply not true. I walked into the facility Saturday afternoon with a VIP appointment, March 21, 2020 with my husband, after receiving a text from a finance manager that informed me that I have a high interest rate and payment on my previous vehicle and they were going to help me lower those payments. The facility was packed with victims and not valued customers. They aren’t even honoring the ordinance to have less than 10 people gathered in one place. If they do not honor their government officials, they are not going to honor the customers. Now I have two vehicles, now I am stressed out. I trusted this company and I was let down. Thanks for taking advantage of your fellow Americans during times of crisis. You should be ashamed of yourselves. Car salesman are notorious for taking advantage of the ignorance of individuals who put their full trust in them... I am a 43-year-old grown man that’s been crying like a child... TSK TSK TSK! More

I don’t know very much about cars but they are always super helpful and inform me on everything I need. Super friendly and Communicative. super helpful and inform me on everything I need. Super friendly and Communicative. More

Welcoming, friendly and courteous staff. Clean restrooms. Offers drink ,water or coffee. Gives an update and explanation on financials. Showed and let me test drive. restrooms. Offers drink ,water or coffee. Gives an update and explanation on financials. Showed and let me test drive. More

Nissan of Downtown L.A. My second experience with Nissan of Downtown L.A. was the same as the first: excellent! Mostly because I dealt with the same salesperson: Mia Navarro. My second experience with Nissan of Downtown L.A. was the same as the first: excellent! Mostly because I dealt with the same salesperson: Mia Navarro. She is an outstanding representative of your organization. She made the experience easy, effortless and in every way satisfying. More