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Nissan of Downtown L.A.

Los Angeles, CA

4.8
876 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 876 reviews

March 05, 2019

Edi Is The Man When I walked in the dealer I already knew what I was looking for I knew it would be difficult being that my credit was not so good but Edi who is The More

by ANGIE D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Amaya, Edi Gaser
Mar 05, 2019 -

Nissan of Downtown L.A. responded

Hi Angie, Thanks for taking the time to share your experience with us! We are so happy that Edi was able to take care of all of your needs and we're proud to have him on our team. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 05, 2019

Very professional The customer service provided by the sales associate and the service associate at the time of my arrival was excellent. They were both ready to amswer More

by michaelfcq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cabrera, Helen Villafranca
Mar 05, 2019 -

Nissan of Downtown L.A. responded

Hi Michael, We cannot thank you enough for taking the time to share your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 02, 2019

EDI GETS IT DONE! Edi was AMAZING! He was very welcoming from the very first Hello. The odds were against us walking in the door, our credit wasn’t the best but Edi and More

by Ajaynev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edi Gaser
Mar 04, 2019 -

Nissan of Downtown L.A. responded

Your opinion means the most to us. Thank you for this amazing review. We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. We understand that buying a car is an important decision and we are honored that you chose Nissan of Downtown LA. Please feel free to contact us if you have any questions about your new purchase. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 01, 2019

Good experience at LA Nissan. Awesome team at this dealership…especially Ace Games and Alex. Everyone was so friendly and helpful. Very please with my service at Downtown LA Nissan More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex was awesome!, Ace Games
Mar 01, 2019 -

Nissan of Downtown L.A. responded

Hi Elizabeth, your review is why we do what we do. Thank you so much for reaching out to us. Ace and Alex is are all-stars and are constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Thank you so much, and we look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 01, 2019

Bad Credit, Good Deal Carlos Alvarez got me the best deal even with my young credit.Thanks to him, I got a car that doesn’t break my bank. More

by jaybar4846
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Alvarez
Mar 01, 2019 -

Nissan of Downtown L.A. responded

We cannot thank you enough for taking the time to share your experience with us! You deserve nothing but the best, and we're grateful to know Carlos provided you with nothing less than that! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 01, 2019

Helpful I took out my first car here, and ever since then I haven’t turned to a different dealership. The service and hospitality they provide is amazing. Den More

by Swayze25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guillermo , Dennis Zaragoza
Mar 01, 2019 -

Nissan of Downtown L.A. responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 01, 2019

No muy bien El que me atendió en la venta muy bien el que puso peros fue el contador que nos ayudó no quería darnos lo que se había hablado al principio More

by JOSR733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus, Rafael Rios
Mar 04, 2019 -

Nissan of Downtown L.A. responded

Gracias para esta revision positiva! Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

February 28, 2019

Good service The time was exactly what they told me. Good service,courtesy and amiability. Friendliness and quality of work very good. I felt confortable. Nice More

by PJDAISY2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Games
Feb 28, 2019 -

Nissan of Downtown L.A. responded

We would like to thank you for this thoughtful review! We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. Let us know if you have any questions. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

February 27, 2019

Great customer service They made the process of acquiring my pre owned car easy. Nonetheless; interest is a bit high despite having an excellent credit (it is the only More

by JGUTIERREZ842
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Luis soto
Feb 27, 2019 -

Nissan of Downtown L.A. responded

We're happy to hear that you had an overall positive experience with us. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

February 27, 2019

Awesome work by the whole team ! They are are all friendly and the premium coffee was awesome and my car Came our looking cleaner ! They provided awesome customer service and prices a More

by RENESAAVEDRA2415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Lance Sobczak
Feb 28, 2019 -

Nissan of Downtown L.A. responded

Thank you for writing this fantastic review! We are so proud to have you as a part of our family, and we're even more pleased to know that you had such a positive experience with us! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

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