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Nissan of Downtown L.A.

Los Angeles, CA

4.8
876 Reviews

635 W. Washington Blvd, Figueroa

Los Angeles, CA

90015

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Showing 876 reviews

March 24, 2021

They were extremely helpful and this is my second time coming to get my Nissan Maxima 2017 to get serviced but the experience was phenomenal! More

by jibarra5442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan M.
Mar 25, 2021 -

Nissan of Downtown L.A. responded

We're more than happy to hear that your experience was nothing short of stellar. We appreciate your loyalty and can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 22, 2021

I had an amazing experience with this location in down town LA specially the gentleman name David Mares’s who works on the parts and services department, he went beyond his work and and customer service t More

by Bossca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mares’s
Mar 23, 2021 -

Nissan of Downtown L.A. responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with David! We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 22, 2021

Very Happy with the sale man Victor Arias .HE found the right car for me plus and the finances office parson was very clear explained everything that I need to know about the car I was getting thanks Ali. More

by Palomomaia18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Arias,
Mar 22, 2021 -

Nissan of Downtown L.A. responded

We’re extremely proud of Victor and his efforts to ensure that you found the perfect car! We hope to see you back here again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 21, 2021

Mr Mares is one of the few customer representative I respected at Nissan he's patient, understanding , helpful , honest and accommodating to accomplish my services needs i will gladly refer him to my f More

by LAINGCHRISTINE7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mares
Mar 22, 2021 -

Nissan of Downtown L.A. responded

It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Please let us know if there is anything else we can do for you! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 20, 2021

great customer service very friendly, so helpful so great customer service very friendly, so helpful so polite and professional the quality of the service was fantastic, efficient staff, take the time More

by Lorena cruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 22, 2021 -

Nissan of Downtown L.A. responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Please do not hesitate to let us know if there is anything else we can do for you! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 19, 2021

Always great service when I bring my vehicle. Never disappointed. Car was ready within 90 mins which was great and at pick up didn’t take more than10 mins. Thank you More

by jenfuentes23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 22, 2021 -

Nissan of Downtown L.A. responded

We thrive on positive feedback from all our guests and are so happy to hear you always have a pleasant experience. We appreciate your loyalty and look forward to many more years together! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 17, 2021

Customer Service was great! Overall experience was great! Quick and easy great prices! I got all my car maintenance and more that I needed done in one day! Thank You Again! More

by Denisec88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores
Mar 18, 2021 -

Nissan of Downtown L.A. responded

We are ecstatic to hear that you had an overall positive visit! We appreciate your business and we can't wait to see you again soon! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 16, 2021

The service was fine, but when I saw my car moved from the service area to the waiting area, nobody called me (I was told I would get a phone call when my car was ready). I wait 20 minutes, decide to go a More

by MG
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Pastor
Mar 16, 2021 -

Nissan of Downtown L.A. responded

Thank you for bringing this to our attention. Providing quality communication is very important and we should have done a much better job informing you that your vehicle was ready. We will be addressing this with our service team and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 16, 2021

Polite informative explained what my car needed good service, answered all my questions and prepare me for the next visit.Call me back right away when it was ready. More

by MONICA1474
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 17, 2021 -

Nissan of Downtown L.A. responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. We look forward to hearing from you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

March 14, 2021

Big thank you to Ace really helped me out with my car and get it serviced quickly and very friendly and a very positive attitude More

by anthonyespinal31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 15, 2021 -

Nissan of Downtown L.A. responded

We are so happy that Ace was able to take care of all of your needs and we're proud to have him on our team. We look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

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