Nissan of Downtown L.A.

EXcellent. From start to finish The customer service at this Nissan is amazing. Very welcoming and accommodating. Ernie Flores made sure my car was serviced and I was taken care of. The customer service at this Nissan is amazing. Very welcoming and accommodating. Ernie Flores made sure my car was serviced and I was taken care of. More

Oil Change I give downtown Nissan a 5 star because David the service advisor is very professional and walks me thru and explains everything in detail. I’ve been I give downtown Nissan a 5 star because David the service advisor is very professional and walks me thru and explains everything in detail. I’ve been going there for about 3 years and I’m very satisfied with the service I get. More

well very good timing and service well as a my first time for service I really was so surprise that they said to me job will be done in 2 hours approximately and it was little bit les well as a my first time for service I really was so surprise that they said to me job will be done in 2 hours approximately and it was little bit les than that. Just excellent. More

The Service technicians and repair technicians are amazing I was towed to the dealership, and right away a Service Technician (Dennis) assisted me in getting my car looked at on a Friday afternoon. He was ver I was towed to the dealership, and right away a Service Technician (Dennis) assisted me in getting my car looked at on a Friday afternoon. He was very thorough and courteous and explained everything to me in detail. I wasn't happy with the repair costs but Dennis and the Repair technician explained all the charges. I was disappointed in the Sales guy, he was supposed to get back to me a possible trade-in value for my car, but didn't do that. Other than that, dealership is on top of everything and I even got a nice lunch when I picked up my car to drive back home to San Jose. More

Amazing service Great customer service. I appreciated that I was well informed about the service done to my car. Also, I was notified of any future service my car wou Great customer service. I appreciated that I was well informed about the service done to my car. Also, I was notified of any future service my car would need. More

Great I had great customer service. They were very helpful and they were able to answer all my questions I had about my viehcle. Service was a bit too price I had great customer service. They were very helpful and they were able to answer all my questions I had about my viehcle. Service was a bit too pricey. More

Excellent customer service They answered all of my questions and were all very nice. They are always available whenever I have a question about my vehicle! Thank you! They answered all of my questions and were all very nice. They are always available whenever I have a question about my vehicle! Thank you! More

Great experience Buying my car at nissan downtown LA was a great experience. Mariela help us with everything. She has soooo much patience. All the personal was very he Buying my car at nissan downtown LA was a great experience. Mariela help us with everything. She has soooo much patience. All the personal was very helpful More

Customer Service Service for my nissan sentra was exceptional. Went in for AC and oil change, came out with more than was expected. Noises for my brake were addressed. Service for my nissan sentra was exceptional. Went in for AC and oil change, came out with more than was expected. Noises for my brake were addressed. More

Service Really like the service they provide very friendly and fast service and my service advisor Ernesto Flores always on point with giving you updates on v Really like the service they provide very friendly and fast service and my service advisor Ernesto Flores always on point with giving you updates on vehicle, making sure if you need anything while you're waiting and very patient and gives you the best advice when it comes to your vehicle getting serviced. More