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Nissan of Downtown L.A.- Service Center

Los Angeles, CA

4.5
554 Lifetime Reviews Review Dealership

554 Reviews of Nissan of Downtown L.A.- Service Center

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February 24, 2021

"I had a wonderful experience at the Nissan dealer I got..."

- VICTORSCHOOL0123

I had a wonderful experience at the Nissan dealer I got lots of help from Ace games he was very helpful and help me get through the process quickly and easy and he also gave me extra advice and work for my car he was very kind and professional Ernesto flores all helps an make its a wonderful experience

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Recommend Dealer
Yes
Employees Worked With
Feb 25, 2021 -

Nissan of Downtown L.A. responded

We are thrilled to hear that our service team provided you with the 5-star visit you were looking for! We can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 21, 2021

"Ace Games is the BEST!!! I know I can be sure of quality..."

- Smar904

Ace Games is the BEST!!! I know I can be sure of quality work when Ace is handling my Z. He is knowledgeable, professional and courteous!!

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Recommend Dealer
Yes
Employees Worked With
Feb 22, 2021 -

Nissan of Downtown L.A. responded

We are proud of Ace and his efforts to make sure you left a satisfied customer! We can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 19, 2021

"I like the new location and its set up. I always have..."

- Arely

I like the new location and its set up. I always have great experience with Samuel Lemus. He's always very attentive and gives thorough explanations of what my car needs.

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Yes
Employees Worked With
Samuel Lemus
Feb 19, 2021 -

Nissan of Downtown L.A. responded

It's so nice to hear that you always have a 5-star visit with Samuel! Thank you for choosing us and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 18, 2021

"Always a great experience at downtown l a nissan. New..."

- HOLLYFOFOLLY

Always a great experience at downtown l a nissan. New location is spacious and easy to get to. 25 words is a lot to write.

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Recommend Dealer
Yes
Employees Worked With
Feb 19, 2021 -

Nissan of Downtown L.A. responded

We appreciate your loyalty to us and we look forward to serving you with this same high-level service for many more years to come! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 15, 2021

"They were very helpful and patient with all my questions..."

- MARGOTHLO767

They were very helpful and patient with all my questions and concerns. I always liked the consistency in customer satisfaction that they offered me at this place

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Recommend Dealer
Yes
Employees Worked With
Samuel lemus
Feb 15, 2021 -

Nissan of Downtown L.A. responded

We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We can't wait to see you back here again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 04, 2021

"Samuel was a very helpful and corteus service..."

- Wcuellar08

Samuel was a very helpful and corteus service representative at the dealership and by phone answered all my questions with patience. Dealership was very neat, clean and saw they kept us safe by following covid -19 safety standards.

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Recommend Dealer
Yes
Employees Worked With
Salomon
Feb 05, 2021 -

Nissan of Downtown L.A. responded

Samuel is a valued member of our team over here, and we're thrilled to hear he was able to take such great care of you. We can't wait to see you back here again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 04, 2021

"They both helped me out so much and gave me great service..."

- BRYANALANDEROS977

They both helped me out so much and gave me great service , I got my key fixed just at the right time and great speed

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Recommend Dealer
Yes
Employees Worked With
Feb 05, 2021 -

Nissan of Downtown L.A. responded

It's great to hear that we were able to get your key fixed as soon as possible! We hope to hear from you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 02, 2021

"I continue to be impressed with the customer service. I..."

- MAGICAL LORI

I continue to be impressed with the customer service. I received a call today from Samuel Lemus in Service, following up after my infotainment system was replaced a few weeks ago. I told him that everything is now working well. This type of follow-up is what makes this Service Department stand out. Thank you, Samuel, you made me feel like a VIP!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Samuel Lemus
Feb 02, 2021 -

Nissan of Downtown L.A. responded

We are proud to hear that Samuel was able to help you out with your vehicle! We appreciate you taking the time to let us know about your experience and we hope to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

January 27, 2021

"Ace was amazing!!! The moment I called he treated me with..."

- MARIOS91.MR

Ace was amazing!!! The moment I called he treated me with respect and was very friendly. He knew exactly what I needed. Give him a raise ASAP!!!

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Recommend Dealer
Yes
Employees Worked With
Jan 28, 2021 -

Nissan of Downtown L.A. responded

We're more than happy to hear that your experience was nothing short of stellar with Ace! Thanks for stopping by and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

January 26, 2021

"Overall Great Experience! I went the day of their..."

- Chocokiss84

Overall Great Experience! I went the day of their transition to the new location and they handled the crowd so well. I was very happy!

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Recommend Dealer
Yes
Jan 27, 2021 -

Nissan of Downtown L.A. responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. We look forward to working with you again soon! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

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