Nissan of Elk Grove

Above and Beyond I began working with Shay via the telephone. She was informative and knowledgeable. When I made arrangements to meet at the dealership, Shay had every I began working with Shay via the telephone. She was informative and knowledgeable. When I made arrangements to meet at the dealership, Shay had everything ready. The car buying experience was great but I really want to share how Shay went above and beyond. Obviously the day I was there (June 17th) to trade in my 2017 Nissan Rogue to purchase my 2018 Nissan Altima, I tried my best to remember to take everything out of the Rogue and transfer the items into the Altima. A couple of days after I left, I realized I left something that was hugely valuable to me in the Nissan Rogue. I panicked and proceeded to make phone calls and the texts. I finally was able to get a hold of Joe on Sunday, June 24 and he stated he would get on it right away for me. Not long after my telephone conversation with Joe, I received a text from Shay. Within minutes she was able to find the item I was so desperate to get back. It was a cross from the Azore Islands from a very dear friend that was blessed. I asked Shay if she wouldn’t mind putting it in the mail for me and she was concerned since it was so valuable to me that she wanted to make sure I received it. This was truly above and beyond any expectations I would’ve had at all. Obviously she felt my desperation to receive this valuable item back and she seem to truly care. That’s the kind of service you just don’t get every day. Thank you Shay very much! More

New vehicle The friendliness of help on the purchase of my trunk was outstanding. To the point did not try to upsale on anything thank you Pasao yang The friendliness of help on the purchase of my trunk was outstanding. To the point did not try to upsale on anything thank you Pasao yang More

Edwin's Great I found a used car online that I wanted to buy so I call the dealership and Edwin was the salesperson who helped me. When I got to the dealership, the I found a used car online that I wanted to buy so I call the dealership and Edwin was the salesperson who helped me. When I got to the dealership, the car was ready to go. The transaction went smoothly and I'm happy with my purchase. The dealership is run professionally and the staff are friendly. Was a good experience. More

Great experience Came back for another Altima. Great customer service, great cars!!! Will definitely recommend to friends and family. Already thinking about coming Came back for another Altima. Great customer service, great cars!!! Will definitely recommend to friends and family. Already thinking about coming back for our next car! More

Steve was excellent and very helpful in selling us the model We have given the rating, because Steve explained to us how to work the car and all of the buttons and mechanisms in the vehicle. He was very consider We have given the rating, because Steve explained to us how to work the car and all of the buttons and mechanisms in the vehicle. He was very considerate seeing as we had no idea what we were doing. He was a very great dealer. I would recommend to others. More

Waiting room Really enjoyed visiting with lane while waiting for car to to be serviced. His knowledge about the human capital at the dealership is impressive. We d Really enjoyed visiting with lane while waiting for car to to be serviced. His knowledge about the human capital at the dealership is impressive. We do need to have World Cup added to direct tv package. More

Awesome help Steve has helped me get approved in the best way ever he put forth he best and most effort and everything went smoothly.... He has an awesome personal Steve has helped me get approved in the best way ever he put forth he best and most effort and everything went smoothly.... He has an awesome personality and encouraging spirit it was great working with him... More

New Nissan leaf Vince was great, helped get me into a car and out of the bad deal I got on my last car. Pasao was a great help showing me how to use the pro pilot as Vince was great, helped get me into a car and out of the bad deal I got on my last car. Pasao was a great help showing me how to use the pro pilot assist. I'm looking forward to driving my new leaf and not having to stop at gas stations. More

excellent sales, fair price. We always like the Nissan's design. And the sales: Steven, Peter, and Jocy are excellent . We met Jocy in a very dry-hot day, but she was so patient a We always like the Nissan's design. And the sales: Steven, Peter, and Jocy are excellent . We met Jocy in a very dry-hot day, but she was so patient about our questions. Second time we met Peter and Steven, and they help us make our decision. Third time we met Vu who rushed us to sign the documents and stormed away. More

Awesome experience Awesome dealership. Super patience employees. Definitely recommend this dealerships. I bought two cars in here and the over experiences are awesome. S Awesome dealership. Super patience employees. Definitely recommend this dealerships. I bought two cars in here and the over experiences are awesome. Service is also fast, and they wash your car afterward. More