Nissan of Elk Grove

They dont' know about their affiliates I know it's weird that a dealership would know everything about their affiliates but at least they should know about the services that their affiliate I know it's weird that a dealership would know everything about their affiliates but at least they should know about the services that their affiliates give. I bought a Nissan Sentra that came with Roadside Assistance. I called the Roadside Assistance number and was given the option of contacting Emergency Roadside or "Reporting a Tire Hazard" which I think driving around with a spare tire counts. So the person I was able to get in contact with told me that I tire replacement was covered and that I could take my car to a certified tire shop and get a new tire at no cost to me, the tire shop would simply call the number I called and voila. Well when I called Nissan, the people, has/had no clue what I was\am talking about. I took my car to Nissan and wanted to take it to Nissan because if I'd had taken my car to a regular old tire shop then they wouldn't be able to match the tread of the remaining three tires. Again, they didn't know what I was talking about. Really sucks. However, Kelly has been helpful calling the Roadside Assistance number and getting me through this, she's been amazing. More

My first New car I loved it here! Great customer service from Edwin and his team. He waited for me til I was ready, and he was prepare with paperwork to speedy up the I loved it here! Great customer service from Edwin and his team. He waited for me til I was ready, and he was prepare with paperwork to speedy up the process. I'm definitely satisfied and I hope to buy another car here sooner than later. More

Excellent Customer Service in their Service Department My experience with the service department at Nissan of Elk Grove was excellent. They’re very thorough with their explanations on their work. They full My experience with the service department at Nissan of Elk Grove was excellent. They’re very thorough with their explanations on their work. They fully explain what’s wrong width the vehicle and provides many options on how to fix any issues. They’re waiting area is comfortable and clean and they accommodate their customers with free shuttle rides to wherever they need to go. More

Dealership that actually works for their customers These people were nothing but nice to me. Took care of me. Listened to my wants. Listened to my budget. Took their time. Didn't rush me. I'm honestly These people were nothing but nice to me. Took care of me. Listened to my wants. Listened to my budget. Took their time. Didn't rush me. I'm honestly happy with the choice I made and definitely would recommend this place to friends and family. More

Good service Good price and great service!! I was able to get what I wanted for a descent price. Be prepared to spend 2 hours negotiating your interests! Good price and great service!! I was able to get what I wanted for a descent price. Be prepared to spend 2 hours negotiating your interests! More

Compra de Vehículo Nuevo Muy buen servicio al cliente, encontré El vehículo que buscaba para mi familia y a un precio accesible. Gracias a Nissan of Elk Grove.100% recomendado Muy buen servicio al cliente, encontré El vehículo que buscaba para mi familia y a un precio accesible. Gracias a Nissan of Elk Grove.100% recomendado More

Excellent I felt at home here they all handled me with care and professionalism and also educated me on every question I asked I'm so grateful awesome team. tha I felt at home here they all handled me with care and professionalism and also educated me on every question I asked I'm so grateful awesome team. thankyou for my first brand new SUV. More

Easy! Shay was great! I found a car I was interested in online and walked in with a trade and a pre approval from my bank. The process from test drive to si Shay was great! I found a car I was interested in online and walked in with a trade and a pre approval from my bank. The process from test drive to signing papers was painless !! Would highly recommend ! More

Purchasing new car This dealer and sales did a excellent job. Easy to talk to sales person and finance. This dealer the only one who never turn down is. No hassle. Profe This dealer and sales did a excellent job. Easy to talk to sales person and finance. This dealer the only one who never turn down is. No hassle. Professional and very grateful. Next time we purchase car we going back. We will recommend this dealer to our friend and family. Awesome . More

Thankful I went by Nissan to look around to see what was out there. Steven Chau led me right to the car i ended up taking home. I visited a few dealerships in I went by Nissan to look around to see what was out there. Steven Chau led me right to the car i ended up taking home. I visited a few dealerships in the past couple weeks, and the experience with the dealers made me take the focus off of what i was looking for, and more on not getting sold on something i didn't want. At Nissan i didn't feel pressured or rushed into making a decision, Mr. Chau simply showed me a door and let me walk through it. In and out of finance as well. More