Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
John Brooks
John Brooks at Nissan of Elk Grove

John Brooks

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
223 Reviews

Dealership Experience

22 yrs

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

223 Reviews

Write a Review

223 Reviews of John Brooks

May 29, 2026

Dealership Rating
Employee Rating

Everything is good. My car is very nice. Every time I drive to much traffic management and the car is very good. More

by RCGHIMIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton, Rebecca Garcia, Jon Murphy, Raul Ruiz, Brandon Neveadomi

Report | Print
May 30, 2026

Nissan of Elk Grove responded

Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your car and that it performs well in traffic. At Nissan of Elk Grove, we strive to provide excellent vehicles and experiences. We appreciate you taking the time to share your thoughts and hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

May 29, 2026

Dealership Rating
Employee Rating

The service was good but it took a little longer than I expected. i hope that it will be shorter the next time. More

by MATUBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton, Rebecca Garcia, Jon Murphy, Raul Ruiz, Brandon Neveadomi

Report | Print
May 30, 2026

Nissan of Elk Grove responded

Thank you for your feedback! We’re glad to hear that you found the service to be good, and we appreciate your patience. Your comments are valuable to us, and we’ll strive to make your next visit even more efficient. We look forward to seeing you again at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

May 29, 2026

Dealership Rating
Employee Rating

I did NOT get one returned call when I was told twice I would. That I did not care for at all. More

by CAPTEIN1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: A younger guy named John and I did not catch the second guys name

Report | Print
May 29, 2026

Nissan of Elk Grove responded

Thank you for your feedback. We understand your frustration about not receiving the promised follow-up calls. We value your experience and would appreciate the opportunity to address your concerns directly. Please reach out to us at Nissan of Elk Grove so our team can ensure your needs are met. Sincerely, The Team at Nissan of Elk Grove

May 27, 2026

Dealership Rating
Employee Rating

I’ve purchased two vehicles here and I live out of town and I will always make the 30 to 45 minute drive to get my service done here. More

by ROCKSVIPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 27, 2026

Nissan of Elk Grove responded

Thank you for your incredible review! We’re glad to hear that you’ve chosen Nissan of Elk Grove for your vehicle purchases and that you make the drive for service. Your trust and loyalty mean a lot to us. We look forward to seeing you again for your next service! Sincerely, The Team at Nissan of Elk Grove

May 25, 2026

Dealership Rating
Employee Rating

I have a 2018 Nissan Sentra that needs a 3rd transmission!! It seems these cars need a transmission every 4 years. I just had the transmission replaced at Roseville Nissan. 4 years ago. When I t More

by TerryJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
May 26, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience with us, Terry. We understand your frustration regarding the transmission issues with your 2018 Nissan Sentra. It's important to us that our customers feel supported, especially in situations like this. We encourage you to reach out to us directly at Nissan of Elk Grove so we can better discuss your concerns. Your feedback is valuable, and we appreciate you taking the time to share it with us. Sincerely, The Team at Nissan of Elk Grove

May 21, 2026

Dealership Rating
Employee Rating

If you’re looking for someone to treat you like Family visit Nissan of Elk Grove. Their staff are knowledgeable, friendly and treat you with respect. Enith, Khan, and Hesam is the team you want to meet. More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Enith Camacho, Hesam Ghaffari, Jarell Boyd

Report | Print
May 21, 2026

Nissan of Elk Grove responded

Thank you for your kind words, Linda! We appreciate your recommendation and are glad to hear that our staff treated you with respect. Enith, Khan, and Hesam look forward to meeting you again at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

May 20, 2026

Dealership Rating
Employee Rating

John carefully listened to my concerns and planned the best service solution for my older car with a fair price. Unrelated to John, the app for keeping me informed of the progress of my service didn't wor More

by gailgreenspan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 21, 2026

Nissan of Elk Grove responded

Thank you for your feedback! We appreciate your kind words about John and are glad he was able to provide a fair service solution for your older car. We also acknowledge your concerns about the app and the video quality, and we'll work to improve those aspects. If you continue to have issues with submitting your review or any other concerns, please reach out to us directly at Nissan of Elk Grove. We value your experience and want to ensure everything is addressed. Thank you again for choosing us! Sincerely, The Team at Nissan of Elk Grove

May 19, 2026

Dealership Rating
Employee Rating

I buy my cars here and get my services done. Everyone from front to back at this dealership takes very good care of me and makes sure all my wants and needs are met. I truly love doing business More

by janh1058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Saeturn, Alvin Sharma, Kim Gruwell, Jon Murphy

Report | Print
May 21, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that you consistently have such positive experiences at Nissan of Elk Grove. Our team is dedicated to ensuring that all your needs are met, and it's wonderful to know that you feel well taken care of. We look forward to seeing you again for your next purchase or service! Sincerely, The Team at Nissan of Elk Grove

May 19, 2026

Dealership Rating
Employee Rating

John was really patient with me he explained what I needed to do to catch up with my 60k service, I wasn't able to do everything on the list and he was able to narrow down for me what I could do within More

by QISHAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 21, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We're glad to hear that John provided you with patient and down-to-earth advice during your 60k service at Nissan of Elk Grove. It's great to know he could help you prioritize your service needs within your budget while also giving you valuable insights about your brakes. We appreciate your feedback and look forward to seeing you again for your future service needs! Sincerely, The Team at Nissan of Elk Grove

May 19, 2026

Dealership Rating
Employee Rating

The water flow from the bathroom sink is too weak. I have been waiting too long to pick up my car. More

by LOVESHUAIZHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton, Rebecca Garcia, Jon Murphy, Raul Ruiz, Brandon Neveadomi

Report | Print
May 21, 2026

Nissan of Elk Grove responded

Thank you for your feedback. We understand your concerns regarding the water flow in the bathroom sink and the wait time for your vehicle at Nissan of Elk Grove. Your experience is important to us, and we appreciate you bringing these issues to our attention. Please feel free to reach out to us directly so we can discuss your concerns further. We hope to provide you with a positive experience moving forward. Sincerely, The Team at Nissan of Elk Grove

1
2
...
23

Dealership Inventory (257 Vehicles)

new 2026 Nissan Rogue car, priced at $31,360
2026 Nissan Rogue
new
Super Black exterior
CVT
Front-wheel Drive
$31,360
View Details
new 2026 Nissan Sentra car, priced at $24,385
2026 Nissan Sentra
new
Super Black exterior
CVT
Front-wheel Drive
$24,385
View Details
new 2026 Nissan Rogue car, priced at $32,550
2026 Nissan Rogue
new
Gun Metallic exterior
CVT
Front-wheel Drive
$32,550
View Details
new 2026 Nissan Rogue car, priced at $33,400
2026 Nissan Rogue
new
Scarlet Ember Tintcoat exterior
CVT
Front-wheel Drive
$33,400
View Details
new 2026 Nissan Sentra car, priced at $27,855
2026 Nissan Sentra
new
Atlantic Gray/Super Black exterior
CVT
Front-wheel Drive
$27,855
View Details
new 2026 Nissan Armada car, priced at $71,648
2026 Nissan Armada
new
Super Black exterior
Automatic
Four-wheel Drive
$71,648
View Details
View All Inventory