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John Brooks
John Brooks at Nissan of Elk Grove

John Brooks

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
261 Reviews

Dealership Experience

22 yrs, 5 mos

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

261 Reviews

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261 Reviews of John Brooks

October 14, 2026

Dealership Rating
Employee Rating

I come back to get my car serviced here because they often do it right the first time around. More

by JESSICAYVESEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton, Patrick Braxton, Rebecca Garcia, Jon Murphy, Raul Ruiz, Brandon Neveadomi

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Oct 14, 2026

Nissan of Elk Grove responded

Thank you for your kind words, Jessica! We truly appreciate your loyalty and are thrilled to hear that you consistently have a great service experience at Nissan of Elk Grove. We look forward to seeing you again for your next service visit! Sincerely, The Team at Nissan of Elk Grove

October 13, 2026

Dealership Rating
Employee Rating

Usually professional staff and willing to work with their customers. I would recommend them to remedy the customers request or questions the customer has about their vehicle. More

by AUGGIESMOM210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton

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Oct 13, 2026

Nissan of Elk Grove responded

Thank you for your feedback and for recommending Nissan of Elk Grove! It is great to hear that our team was professional and willing to work with you. We appreciate your comments and are always looking for ways to better address our customers' questions and concerns. If you have any further questions or need assistance, please feel free to reach out to us. Looking forward to serving you again! Sincerely, The Team at Nissan of Elk Grove

October 11, 2026

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Employee Rating

Nissan Elk Grove will always be my favorite car dealer they are always so helpful, professional and courteous. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton, Jon Murphy

Print
Oct 11, 2026

Nissan of Elk Grove responded

Thank you for your great review, Sandra! We truly appreciate your kind words about Nissan of Elk Grove and are thrilled to hear that you find us helpful, professional, and courteous. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

October 06, 2026

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I purchased my car here in 2009. I continue to receive best care and profesional service to date. More

by LOPEZ014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 07, 2026

Nissan of Elk Grove responded

Thank you for your review! We appreciate your loyalty to Nissan of Elk Grove since 2009. It’s great to hear that you continue to receive the best care and professional service from our team. We look forward to assisting you again! Sincerely, The Team at Nissan of Elk Grove

September 25, 2026

Dealership Rating
Employee Rating

They are always courteous and give a realistic timeframe to get the car back.. I very much appreciated the grace period they gave me for my service More

by GAILADAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton, Rebecca Garcia, Jon Murphy, Raul Ruiz, Brandon Neveadomi

Print
Sep 26, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re glad to hear that you appreciated the courteous service and realistic timeframe we provided for your car. Our team strives to ensure a positive experience for all our customers at Nissan of Elk Grove. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

September 19, 2026

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Employee Rating

Nissan dealership is spot on in ther service. Well trained technicians. They advise concisely and knows exactly how to execute their job. More

by GEPON2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Hesam Ghaffari

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Sep 19, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your kind words about our service and technicians at Nissan of Elk Grove. It's great to hear that you had a positive experience and that our team was able to assist you effectively. Our team looks forward to seeing you again for your future automotive needs! Sincerely, The Team at Nissan of Elk Grove

September 18, 2026

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Employee Rating

This service department is the reason we have bought 6 cars from them in the last 20 years. John Brooks’s the best More

by stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 18, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review, Stephen! We truly appreciate your loyalty to Nissan of Elk Grove and are thrilled to hear about your positive experiences with our service department. John truly is an asset to our team! We look forward to assisting you with any future vehicle needs. Thank you for being a valued customer! Sincerely, The Team at Nissan of Elk Grove

September 10, 2026

Dealership Rating
Employee Rating

The Service representative Jon was very professional and did a great job following up with updates and when car should be ready More

by BK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Stevens, Hesam Ghaffari, Misael Torres Ulloa, Jon Murphy

Print
Sep 10, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that Jon provided you with professional service and kept you updated on your vehicle. At Nissan of Elk Grove, we strive to offer the best experience for our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

September 02, 2026

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Employee Rating

As always, Patrick, John and the rest of the crew are always great. It’s because of them that we continue to buy Nissan. Thanks! More

by TWNTY12LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton

Print
Sep 02, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that Patrick, John, and the rest of the crew have consistently provided you with great service. We look forward to seeing you again for your next purchase! Sincerely, The Team at Nissan of Elk Grove

August 27, 2026

Dealership Rating
Employee Rating

Good service. Staff are cordial and friendly. Dealership is close proximity to my house and convenient to my schedule More

by LEANDREA.GABRIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 27, 2026

Nissan of Elk Grove responded

Thank you for your review, Leandrea! We’re glad you had a positive experience with our friendly staff at Nissan of Elk Grove. Convenience is important to us, and it's great to know our location works well for you. We look forward to serving you again! Sincerely, The Team at Nissan of Elk Grove

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