"Excellent Experience in Service and Purchse of car"
Because of the excellent service by Matt Ling, I have purchased another Altima. I won’t switch to another dealership and lose the best mechanic.
Other Employees Tagged:
, Matt Ling
"Wouldn’t go anywhere else!"
- Murano Lover
I have bought four cars front Nissan of Elk Grove over the last 17 years. I wouldn’t go anywhere else. Besides getting a fair deal on my cars, their service department is outstanding. My Murano is in tip-top shape. In all the years that I have had my car serviced, I have never had a problem. You can make your appointment on line or your service manager will gladly set up your next serving. My cars have always been ready on time and they are washed and vacuumed. On average I am in the service department for about 10 minutes and I am on my way. I love that I can call John Brooks, my service manager, and he knows me and my car. I have never had my car breakdown on me as Nissan of Elk Grove always makes sure that they fully inspect my car each time I bring it in.
"Awesome Service Department!"
- David Ott
My wife and I have been customers for more than 6 years. I have never had a poor experience at this dealership. John Brook's has always been our service advisor. He is ALWAYS helpful, goes the extra mile and very easy to work with. John takes ownership of any issue presented and follow's up without any delay. All the staff are really helpful, but John is simply The Best!!! I highly recommend this service department and more specifically, this dealership!
"Just Mahvelous time here"
- Sabrina Lolar
I had a very wonderful experience at Nissan of Elk Grove. 1st it started with the top notch service guy John Brooks then the next day I saw Khan Ho in sales with such magnificent service and definitely got taken care of and Jambert in finance it was such a great experience! I would definitely go back again hands down!!
"Great customer service & a wonderful staff."
Ricky was very professional, polite, kind. When I dropped off my car for service and needed a rental he waited for me to return with my car rental & transfered my luggage to my rental car. Nissan has an awesome Staff. Thanks Shaye
"A few words can't describe my wonderful great experience. "
Anthony Glover is the best car saleman, I enjoyed my experience, I really appreciate his patience and understanding. In the middle of my car sale I had a furniture delivery, he waited for me (smiles). My friend Terry also brought a car from him and told me to go to Nissan & ask for Anthony Glover. Glad I did. Me & my Versa are very happy. My next car will be a Nissan by Anthony Glover. Thank you Shaye
"Very happy with professionalism & service"
Customer since 2005 and always found the staff to be courteous and professional. On a scale of 1-10, these guys & gals get a 9.5!!! Stopped in for oil change & car wash, friendly & efficient...
"Very pleasant experience "
- LO Pathfinder
Very clean showroom. The bathrooms needs attention. Women are messy, one stall ran out of TP. Very pleasant experience, we were even given some food for this long process. My blood sugar was dropping.
"Great Service from John in Service Dept!"
- Carrie P.
Today I took my 2014 Nissan Sentra in for a recall issue, and decided to also have oil change and tire rotation. It was my first service experience at the is dealership and John was fantastic! He called me to let me know that a nail was also found in one of my tires and took care of the tire fix for me. My car was even done earlier then scheduled. John was super nice and provided great customer service! He was even able to honor a coupon that I received from the dealer that I bought my car from, which was not Nissan of Elk Grove. With this kind of customer service, I would definitely come back to this dealership for my next Nissan purchase or should I have future service needs. Thanks again, John!
"3rd car we have purchased! "
This is the 3rd car we have purchased from Nissan Elk Grove. We have always had good service and the car salesman showed us all the options & didn't try to up-sell our choice.