Nissan of Elk Grove

Service departments sucks I bought my first 2017 Nissan Pathfinder at Nissan of Elk Grove everything is good until I found a defect on the headliners. I take the car to the dea I bought my first 2017 Nissan Pathfinder at Nissan of Elk Grove everything is good until I found a defect on the headliners. I take the car to the dealer they order the headliner to replace it everything look good but when I get home I check the car they are deep scratch all over the side of the hood near the windshield then the next couple days the windshield crack. Once again bring back the car to Nissan of Elk Grove they keep it for 5 days to replace the windshield and paint the scratches. Now I got the car home more issues occur when they replace the headliner they for to put back the seat belt holder and the roof trim is getting loose. This will be the third time going back to the dealer. I'm very unsatisfactory with the technician at Nissan of Elk Grove how careless they are with customer cars. This is my first Nissan and my experience with Nissan of Elk Grove. I scared to trust them with my services in the future because they might mess it up again. More

Awesom Customer Service! Ron provided excellent customer service! He listened and was genuinely attentive to me and my kids. I would highly recommend going to him when purch Ron provided excellent customer service! He listened and was genuinely attentive to me and my kids. I would highly recommend going to him when purchasing or leasing a vehicle. He was very knowledgeable and gave us options. He walked me through the process and was patient. More

Quick, Eazy, and Very Satisfying My trip to the Elk Grove dealership was absolutely amazing. Upon entering the building I was greeted with what seemed to me as a family member. Maria My trip to the Elk Grove dealership was absolutely amazing. Upon entering the building I was greeted with what seemed to me as a family member. Maria really took her time to make sure I was satisfied with my decision and walk me thru the whole car buying process More

Late Night Car buying is never fun - well, at least the part when it comes the waiting and even more so when you're doing it at night. Throughout the process, D Car buying is never fun - well, at least the part when it comes the waiting and even more so when you're doing it at night. Throughout the process, Darian was extremely patient and there was no pressure at all. Remember, its late and most salespeople has already left for the day, so the lack of attitude or frustration from Darian was definitely a plus. Vu did the financing and we appreciate his thoroughness in getting the paperwork done as well as his sense of humor. More

Maria the best I came in to get a car with no hope because of my credit score, but I tried and I was thrilled when I got approved! Maria keep a positive conversation I came in to get a car with no hope because of my credit score, but I tried and I was thrilled when I got approved! Maria keep a positive conversation and she was more confident then I was. I enjoyed all them hours I spent with Nissan. I got a new vehicle with only 6 miles 👍🏿 That was a blessing. Maria almost made my husband trade his Dodge Challenger she was so good. You rock Maria thanx Nissan! More

Truly Exceptional Jay was our sales consultant, one of the best experience I've have for purchasing a car. He helped me from beginning to end, answered every single que Jay was our sales consultant, one of the best experience I've have for purchasing a car. He helped me from beginning to end, answered every single questions I had, he was very patient with me. I went to the dealership initially to look, not even thinking about buying, but Jay was very professional, explained every feature in detail and I fell in love with the Pathfinder, and they gave me a great deal on it. Would recommend this place to my friend and family. More

Best car buying experience ever! The sales person Jay Yu was great, respectful no pressure I'm a senior so he had to repeat himself many times! I told him the price I wanted out the The sales person Jay Yu was great, respectful no pressure I'm a senior so he had to repeat himself many times! I told him the price I wanted out the door again no pressure also I didn't want any extras so nobody pressured us into something ! We've bought many cars in our life this was the best! Well be back! More

Christian Cruz is the best My family's second time going to Nissan of E.G. And we are very happy to have Christian Cruz assist us in purchasing a new Rogue. Very professional an My family's second time going to Nissan of E.G. And we are very happy to have Christian Cruz assist us in purchasing a new Rogue. Very professional and knowledgeable. Thank you again Mr. Cruz and Nissan. More

New Truck! Great service Buying a new vehicle is always stressful but the staff at Nissan of Elk Grove were fun and entertaining. It didn't take long and they worked with me Buying a new vehicle is always stressful but the staff at Nissan of Elk Grove were fun and entertaining. It didn't take long and they worked with me as far as my needs. My salesmen Darian was professional and had a great personality he works well with his coworkers and it shows. This is the second time I've bought a vehicle from here and I will continue to do business with them if they keep the service the way it is. More

Very friendly and informative Had a very good experience here. Went in to purchase my first car and did not leave disappointed, Darian was very helpful and friendly through the wh Had a very good experience here. Went in to purchase my first car and did not leave disappointed, Darian was very helpful and friendly through the whole process! Very pleased with my car. More