
Nissan of Elk Grove
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,933 reviews
Leaf Purchase Maria was helpful and honest on our first visit. Omar made extra effort to see our needs were met. Time needed for whole purchase process could be bet Maria was helpful and honest on our first visit. Omar made extra effort to see our needs were met. Time needed for whole purchase process could be better. We are looking forward to see the excellent service after the sale promised by Omar and Joe. I believe a buyer should be aware of all "Optional Add Ons" when discussing car pricing. Not with Finance Dept.after you have decided to purchase. This is an issue at all dealerships. More
pension program analyst Steve was very helpful during this stressful time and I appreciated his excellent customer services. Steve took extra steps & purchased a air fresher Steve was very helpful during this stressful time and I appreciated his excellent customer services. Steve took extra steps & purchased a air fresher for my new car. Not many sales rep. Would do this. Thank you. More
Excellent service. My husband and I stopped by with no intention to buy "yet" and more interested in a used car. We were still shopping around. But the moment we got the My husband and I stopped by with no intention to buy "yet" and more interested in a used car. We were still shopping around. But the moment we got there, Daniel Nguyen approached us and answered all our questions. He even went above and beyond to provide comparisons between new/used and different models and educate us as well. With his outstanding service, we ended up leaving with the new 2014 Nissan Maxima. Finance did a great job as well. More
Thanks for listening We walked in knowing what we wanted and how much we could afford, we were also willing to be a bit flexible. After recognizing that we had done our ho We walked in knowing what we wanted and how much we could afford, we were also willing to be a bit flexible. After recognizing that we had done our homework, Warren and Anthony crunched the numbers and contacted us the next day with a reasonable option. Considering that we walked in for a used car and came away with a new car two days later says something. More
Friendly and honest Very friendship and helpful and honest salesman ezz take his time to show all vehicles with options ,Omar finish the deal very quick and clear thank Very friendship and helpful and honest salesman ezz take his time to show all vehicles with options ,Omar finish the deal very quick and clear thanks More
Professional and Patient Maria helped me patiently while I drove several cars. She did not push me and I felt I was free to take my time making a decision. The used car mana Maria helped me patiently while I drove several cars. She did not push me and I felt I was free to take my time making a decision. The used car manager, John, was very professional as well. He listened to my comments and responded. I felt I was being treated honestly and I do appreciate that. More
Sold a vehicle right out from under me Left hand doesn't know what the right is doing ergo Too many chiefs & not enough Indians. After responding to an ad for a "Just listed" vehicle with Left hand doesn't know what the right is doing ergo Too many chiefs & not enough Indians. After responding to an ad for a "Just listed" vehicle with no pictures, requesting some pictures First contact with dealer was Thurs 8:30 am. The responder was good enough to get me some pics he took personally, After seeing them, it was clear it was exactly the vehicle I was seeking. By 8pm I had made arrangements for a hotel room nearby & procured a rental car for the 4-hour journey and notified them of my plans to drive up that evening to purchase the vehicle the next day. I tried to make a deposit with a credit card so the would hold the vehicle, they would not accommodate. By 8:45 pm Friday I was on the road. At 9:15 pm the salesman was courteous enough to call to inform me the car I was coming to purchase Saturday morning was being sold to someone as we spoke. I was dealing with The Nissan dealer, but a dealership of another make owned by the same company was selling the car. I had also found out half way through the day the dealer works with Costco and signed up for the Costco program to purchase this car, they just told me since I'd already contacted somebody they would take care of me and the Costco program wouldn't be applicable because the price was already low, they offered a $200 discount. To their credit, the price seemed fair. When I received the confirmation from Costco, the car came up with 2 dozen pictures I hadn't even seen, nor apparently had the salesman I was working with and when I saw all the pictures I was sure I wanted this vehicle. The following week the SAME vehicle came up in search alert notifications from various automotive sales sources. I emailed E.G. Nissan & received what I discovered was a canned response after calling to speak to the person who sent the email response was not at work yet, possible it could have originated elsewhere, but I never received an answer to my follow-up question: Was the vehicle in fact available? The person who answered the phone said he was a supervisor and due in a meeting, offered to go "touch" the vehicle and call me back. He politely did, perplexed the vehicle was not listed as sold, but it's presence could not be established. He said he would have somebody call me back. 7 hours later the salesman I originally started the whole process with called back, he was not there when I called to check if the vehicle may be there. He said he did not know why the ads were still being posted on the various auto selling websites since it in fact had been sold. All of the people who communicated with me were courteous. Unfortunately so many representatives couldn't deliver even though they applied pressure to me as a prospect. My biggest qualm was the salesman told me he would put the vehicle aside and when he called to explain a buyer was purchasing it at another marque's lot and he could not get the keys, it seemed a delay may have caused the event. The response I received to my initial one line rating one here from yet another rep from EG Nissan, seems lip service as I don't feel my "time" was valued by them at all:( I named the people who communicated because this review asked, they all seemed good... just maybe a process breakdown in operations. I don't believe they were dishonest, just a little short on follow through. Anyway, some lucky couple got my cream-puff and my business will go elsewhere. More
New care We love how Maria angulo treat us ..... We love her attitude she knows what she doing and what you ask for she will do it we really love her. We love how Maria angulo treat us ..... We love her attitude she knows what she doing and what you ask for she will do it we really love her. More
Sales manager He's courteous and explain everything that we need to know and very knowledgeable. I'll highly recommend him and the dealership to all my friends. He's courteous and explain everything that we need to know and very knowledgeable. I'll highly recommend him and the dealership to all my friends. More
Review Excellent experience with both individuals who helped me buy my car. I will always come back to this dealership as as referring my friends and family. Excellent experience with both individuals who helped me buy my car. I will always come back to this dealership as as referring my friends and family. More