Nissan of Elk Grove

I used the internet to find a selection of vehicles to purchase. My request for more information on the vehicle I was interested in was responded to very quickly. Everyone was most cordial and professi purchase. My request for more information on the vehicle I was interested in was responded to very quickly. Everyone was most cordial and professional. Ron K even offered to pick me up at my residence if my old vehicle wasn't in running condition. This was what I call "going the extra mile" in offering service. I am appreciative of the life time carwash benefit. I would recommend doing business with Nissan of Elk Grove. They are truly committed to keeping their customers happy and loyal. Thank you! Terry B. More

4th car we have bought from Ron K. He is outstanding, very professional. Don't know if I will ever buy from another salesperson as I have found no better. very professional. Don't know if I will ever buy from another salesperson as I have found no better. More

I always have peace of mind going to the EG Nissan service center, every time I pull up for drop off, I am always greeted by someone and only get fast prompt service during checking in. I had to visit service center, every time I pull up for drop off, I am always greeted by someone and only get fast prompt service during checking in. I had to visit twice within two weeks to install parts, and on both occasions I was assigned to Dave, he was always courteous, cheerful, and great at explaining everything to me and what needed to be done. Thank you for the great service! More

I parked my car and was directed to a waiting room & was ignored for 30 minutes. I was only finally acknowledged when I got up to leave the service department. Called ahead of time to give estimated tim was ignored for 30 minutes. I was only finally acknowledged when I got up to leave the service department. Called ahead of time to give estimated time of arrival as I have to "wait" given the distance from home. Cruz was apologetic when aware of the lack of acknowledgement. More

Ron is one of the most professional sales managers whom I know in the automobile industry. I am very lucky to have him for helping me out throughout the entire purchasing process. With his deep experience an know in the automobile industry. I am very lucky to have him for helping me out throughout the entire purchasing process. With his deep experience and knowledge, he helped me clearly understand my options given my preferences. Although I had a lot of questions, he answered all of them with details and patience. Not only he made the process easy to understand but he was also very friendly. You would feel good and comfortable about talking to him due to his professionalism, sense of humor, and energy. I highly recommend him to all of you! More

I had a great experience. Sohe was very friendly throughout the whole experience and was extremely patient with everything that needed to be handled. She handled everything with care and made sure t throughout the whole experience and was extremely patient with everything that needed to be handled. She handled everything with care and made sure to make it as easy as possible, especially for it being my first time buying a car. More

Great customer service and friendly. No pressure sales and got a great vehicle at a acceptable rate to both us and the dealer. This is why I have bought 3 vehicles from them so far. and got a great vehicle at a acceptable rate to both us and the dealer. This is why I have bought 3 vehicles from them so far. More

Matt was absolutely fantastic. From the moment we met him, we felt completely comfortable. Matt did not pressure us and took his time to show us exactly the cars that we wanted to see. He even took the him, we felt completely comfortable. Matt did not pressure us and took his time to show us exactly the cars that we wanted to see. He even took the time to take me to a personal appointment. Him and my husband returned to pick me up in another car that I wanted to test drive. He demonstrated care and understanding with us each step of the way. Matt went above and beyond the next day when we were finally able to pick out car up (was brought up from Hayward). Matt made sure that the car was perfect. When we arrived, he took the time to explain all of the details of the car and even spent time with my kids showing them everything that the car could do. He was wonderful in making sure that my kids we were taken care of as well as my husband and myself. He is absolutely amazing and should be compensated for a wonderful job done. Now when we arrive at the dealership, my kids and I only want to see him. If Matt is unavailable to assist us in the future, then I will take my business somewhere else, that's the value that he brings to a dealership. More

I am from Modesto and had been shopping for a new 2013 Pathfinder. To make a long story short, I had visited and communicated with several dealerships over several months, including my hometown dealershi Pathfinder. To make a long story short, I had visited and communicated with several dealerships over several months, including my hometown dealership in Modesto....I was getting the run around and even spoke to about 5 different salesmen from the Modesto dealership. Everything seemed to be a struggle from finding the exact options I wanted to getting a fair price. All of that changed when I started talking with Ron from Nissan of Elk Grove. From the start, he was very professional, prompt in responses to my emails and phone calls, and super nice. He offered me the best price of any dealer (by far) with NO hassle at all. Exactly the way buying a new car should be. I'm extremely happy to say now that I am a proud new owner of a beautiful 2013 Nissan Pathfinder. I just picked it up yesterday and got a chance to meet Ron in person. He's a great guy...the whole experience was a blast...just seemed like talking to an old friend. Ron personally went over every detail of the Pathfinder, in and out, and made sure I was comfortable with any questions. The car was sitting there waiting for me, all filled up and looking perfect. The dealership itself is very nice as well. I have two babies under 2 years of age and there were plenty of places in the dealership where my wife and them could go and play (play rooms for the kids, etc). It really made the whole experience super simple and enjoyable from start to finish. You can tell that Ron cared about us and our happiness with our new vehicle. The day ended with Ron taking a picture of my wife and I in front of the new car, smiling to ear to ear. : ) If you want a new Nissan, definitely contact Ron and Nissan of Elk Grove and you will be taken care of by the best. More

Soheila overall resolved our problems and issues , Sohe helped us throuout our whole entire process including helping us get a rental car , and throughout the process of finding a car that we felt comforta helped us throuout our whole entire process including helping us get a rental car , and throughout the process of finding a car that we felt comfortable with . We greatly appreciate all the help we got from Sang Chac and as well as Matt Bassett . We Will definitly be coming back and recommending Nissan Of Elk Grove To family members and friends. Thanks So Much !! More