Nissan of Elk Grove

He was very friendly and helpful which made it a pleasant experience. He wasnt pushy and i appreciated that, i dont like when people are pushy. He was very nice and said all the right things that made we wan experience. He wasnt pushy and i appreciated that, i dont like when people are pushy. He was very nice and said all the right things that made we want to buy. More

My husband and I having been coming to Nissan in Elk Grove to service our 2005 Altima since 2007. Our first experience with a service representative was with Cruz Solorzano. She made our service easy, e Grove to service our 2005 Altima since 2007. Our first experience with a service representative was with Cruz Solorzano. She made our service easy, explained everything in detail what is being done to our car and what made need service in the near future. We recently (1/30/13) had some major work done on our Altima and she once again explained what needs to be repaired with detail print outs of the problem along with telling my husband and I in person exactly what happened to our car. Cruz is always a constant professional, very pleasant and contacts us immediatley. I would recommend Nissan of Elk Grove to anyone I know for service on their cars and always have Cruz Solorzano assist you. Thank you, Cheryl Alcombright More

I was overall impressed with the client service provided. Very friendly, respectful. They keep you up to date with what is going on. They listen to your concerns. They make it right. They make you feel Very friendly, respectful. They keep you up to date with what is going on. They listen to your concerns. They make it right. They make you feel like you are the only one they are concerned about, even though there is a whole waiting room full of people. They never rush you. They make me feel like everything is going to be taken care of. I like that. More

Overall exceptional customer service. Very smooth process and customer service. Good timing. Warren and Robbie are very friendly and approachable! I will definitely recommend this dealership to all my fri and customer service. Good timing. Warren and Robbie are very friendly and approachable! I will definitely recommend this dealership to all my friends and relatives who's planning to buy or purchase a new car. Keep up the good work!!! More

Overall exceptional customer service and follow through by Sohe even after the purchase of the car. Very smooth process and customer service. Good timing. Very friendly! by Sohe even after the purchase of the car. Very smooth process and customer service. Good timing. Very friendly! More

After having an absolutely horrible experience with one of our local dealerships, my husband and I started researching cars outside our area. We found a Toyota Sienna located at Nissan of Elk Grove and I d of our local dealerships, my husband and I started researching cars outside our area. We found a Toyota Sienna located at Nissan of Elk Grove and I decided to contact their internet sales department. I was in luck, Omar answered! After reviewing the features of the van together online and going over the CarFax report; Omar went out to the lot and took pictures and test drove the van himself! We made an appointment for us to come down the next day to take a look. Omar met us promptly. His communication with us through the entire process was always clear, prompt and thorough (via email, text, or in person). Immediately, we fell in love with the van and started to talk numbers. While we meet with finance and drew up the paperwork, the team at Nissan of Elk Grove went above and beyond by re-detailing and shampooing our new car inside and out. My husband and I would recommend Nissan of Elk Grove to our friends and family. As a matter of fact, we'll probably go out of our way to make sure everyone knows of this wonderful dealership. Though we weren't in the market for an actual Nissan this time, the next time we buy a car... it will be at Nissan of Elk Grove. Also, if you would like to have a smooth, hassle-free, and actually very pleasant car buying experience ask for Omar. He'll take care of you right. And Omar, keep an eye out for us. We'll be back! More

Rico was wonderful from start to drive away. David was equally wonderful. Great, great service. We recommend your fine staff to all that'll listen equally wonderful. Great, great service. We recommend your fine staff to all that'll listen More

I walked on to the Nissan lot and was promptly greeted by Rick Saelee. He was very kind, courteous and helpful. He made me very comfortable like I knew him for years. He helped me exactly what I wanted and n Rick Saelee. He was very kind, courteous and helpful. He made me very comfortable like I knew him for years. He helped me exactly what I wanted and needed. He was honest,objective,helpful and fair. I definitely come back to him for another purchase and recommend him to others! More

Customer service was GREAT. Sales rep. Ms. Sohe Babakhani was friendly, understanding and professional. I would recommend this establishment to my family and friends. THANK YOU!! was friendly, understanding and professional. I would recommend this establishment to my family and friends. THANK YOU!! More

I had been looking several months for a vehicle that fit my needs and price range. I made the best decision to go to Nissan of Elk Grove. Soheila as well as the other staff are very friendly and understandi my needs and price range. I made the best decision to go to Nissan of Elk Grove. Soheila as well as the other staff are very friendly and understanding of your needs in purchasing especially for a first time buyer such as myself. I am happy with my purchase as well as the great maintenance and oil change plans. I will definetly recommended this dealership to friends and family. ~Serena~ More