Nissan of Elk Grove

I thought the sales and finance staff were very friendly and helpful. The dealership was very clean. I have already referred 2 friends and will continue to do so. I will purchase my next vehicle at this and helpful. The dealership was very clean. I have already referred 2 friends and will continue to do so. I will purchase my next vehicle at this dealership. More

I purchased a new 2005 Murano at this dealership and have had it serviced, regularly since. Service has been expensive and a few things needed replacing that I did not think should have gone bad on a new car had it serviced, regularly since. Service has been expensive and a few things needed replacing that I did not think should have gone bad on a new car, such as replacing the engine mounts after less than 100,000 miles. However, I could live with all of that. But, how in the xxxx does a 2005 vehicle with 178,000 mile on it, need a new engine. About 6-9 months ago after a routine maintenance, we noticed an oil leak on our diveway. We took the vehicle in for inspection and were told "opps" sorry, mechanic forgot to tighten "something" when it was in last. Down 2-3 quarts of oil. Put new oil in, no charge. Well, a month ago we were in again for a routine maintenance call and we were told that 1) we needed a new cataletic(sp)/ converter for $2500 and oh, by the way we saw metal shavings in your oil and if you want us to check out the engine that will be $400. I spent the $400 and had the engine checked out. They tell me I need a new engine in a vehicle I had in for regular service. I truly believe the mechanics either did something wrong or didn't do something they shoud have done, for this to happen. I am in the market for two new vehicles, and I have always loved Nissan's, however, I will never buy another one again. More

OMG! Where do I begin? First of all we went to over 10 dealerships knowing that we wanted an SUV!!! We were soooo astonished of how polite and professional Elk Grove Florin was! They did not try and force dealerships knowing that we wanted an SUV!!! We were soooo astonished of how polite and professional Elk Grove Florin was! They did not try and force us into buy anything! My husband and I purchased a 2013 Pathfinder that they had to bring in from another dealer! We were both impressed and pleased! Thank you to all of you that helped make this possible! Oh and Sang….you have a wonderful laugh!!! :-) More

I have purchased 2 cars from Ron and will be back when i want another for sure. Make sure to ask for Ron K you will be very happy want another for sure. Make sure to ask for Ron K you will be very happy More

I had an excellent experience dealing with Ron with respect to purchasing my new 2012 Nissan Leaf. He was very knowledgeable about the vehicle and the financing options. I highly recommend him and Ni respect to purchasing my new 2012 Nissan Leaf. He was very knowledgeable about the vehicle and the financing options. I highly recommend him and Nissan Elk Grove as well. More

Buying a brand new car on Christmas Eve from Ron Kostusak has been the best car buying experience I've ever had! He knows his cars and was NOT pressuring at all. With all the variety of packages and options has been the best car buying experience I've ever had! He knows his cars and was NOT pressuring at all. With all the variety of packages and options he showed me, I was able to make an informed buying decision which I ended up purchasing a new 2013 Nissan Altima SV with Convenience Package. He got me into the right car, with the right price and was able to get me a great financing option! I highly recommend Ron and his services and knowledge! More

Great Customer service. Very helpful in finding on what we were looking for. Thanks again Ratish Singh. Will definately recommend this dealership to our friends and family. :-) we were looking for. Thanks again Ratish Singh. Will definately recommend this dealership to our friends and family. :-) More

I did a lot of research on the 2013 cars and SUVs and visited several dealerships to look at vehicles before deciding on the Nissan Altima 3.5 SL. I next did pricing checks via my credit union, Consumers visited several dealerships to look at vehicles before deciding on the Nissan Altima 3.5 SL. I next did pricing checks via my credit union, Consumers Reports, and Edmunds web sites. Although it was not my intention, the info went to Nissan of Elk Grove (and others) and I immediately received an email from Vu Huynh with a price quote. Another dealer also responded with an offer about $600 higher. I visited Vu and test drove the only 3.5 SL in stock. This car was not the color my wife and I desired, so Vu did a check of sister dealers and found the exact car we were looking for at the Nissan dealer in Redding. The next day Vu did a vehicle swap with the Redding dealer and after Nissan of Elk Grove did their thing with the car we did the paperwork. No price haggling whatsoever. The offered price was fair based upon my pricing checks. Although I have always sold my old car myself, my car needed about $4,000 in body work ($2000 to me after insurance). So, just for the heck of it, I asked what I could get for it as a trade-in instead of my having to go through the hassles of getting the body work done and selling the car. I was offered the exact price I had told my wife I would accept; again, no haggling. After about 45 minutes going through paper work with Vu I was handed off to the finance guy who, I must admit, was very good at his job. I ended up financing the Altima through Nissan instead of my credit union as well as purchasing the 5 year prepaid routine maintenance and 7 year extended warranty contracts. I was not pressured into doing this, but I was offered a lower finance rate and another $500 off of the bottom line. It just made good sense to me to do this. Vu took over again and went through the instrumentation and features of our new Altima. We then drove our new car home. I buy a new car every 10 to 12 years, and this purchase was by far the most pleasant. Hopefully, I will be as happy with the service when the Altima needs routine maintenance and repairs. More

The service at Nissan is ALWAYS great! The service representatives are courteous and very helpful. The waiting are is comfortable. And, the service on my vehicles is completed as promised. representatives are courteous and very helpful. The waiting are is comfortable. And, the service on my vehicles is completed as promised. More

Cruz was very friendly and service oriented. She does such an excellent job that I will ask for her whenever I need my car serviced. such an excellent job that I will ask for her whenever I need my car serviced. More