Nissan of Elk Grove

Over great customer service by all team members especially our sales person Lucy. We bought two vehicles and both my mom and I are very pleased with the vehicle and the customer service we received especially our sales person Lucy. We bought two vehicles and both my mom and I are very pleased with the vehicle and the customer service we received. More

I called the parts department today and spoke with Billy! He was so polite and asked me what my name was and could he get a contact number if we got disconnected. I was looking for a reciept for a valve bo He was so polite and asked me what my name was and could he get a contact number if we got disconnected. I was looking for a reciept for a valve body we bought back in June. He found it and faxed it to me. He also asked me if he could place me on hold. He was just a very polite man! It was very nice to talk to him. More

We had a great experience buying our new car. The staff was very helpful. We would recommend this dealership to a friend. The dealership was highly recommended to us by a friend and prior customer before w was very helpful. We would recommend this dealership to a friend. The dealership was highly recommended to us by a friend and prior customer before we bought our car. Thank you. Guillermo D. More

Got an internet price for the new Pathfinder that was a good deal so decided to go there and checked it out. Test drove the vehicle and loved it. Ron Kostusak was the internet manager/sales person that hel good deal so decided to go there and checked it out. Test drove the vehicle and loved it. Ron Kostusak was the internet manager/sales person that helped us out. Ron went up and beyond to get the Pathfinder that we wanted, he drove over 140 miles to pick up our vehicle from another dealership. Upon delivery of the vehicle, Ron took the time to show us the ins/outs of our vehicle and made sure all questions were answered. We liked the friendliness and hassle free of this dealership. We would recommend this dealership and Ron Kostusak to future customers. More

Excellent dealearship to buy a vehicle, Everyone was friendly and helpful, even the staff that did'nt help us were very friendly. I would buy another vehicle again from this dealership friendly and helpful, even the staff that did'nt help us were very friendly. I would buy another vehicle again from this dealership More

Great experience! Went to Folsom lake nissan first and received horrible service then decided to go to Elk Grove already knowing what I wanted and had an awesome experience. They were willing to work with received horrible service then decided to go to Elk Grove already knowing what I wanted and had an awesome experience. They were willing to work with my price range and did not pressure me into anything!! Definitely recommend this dealership! And if possible get Rachel as a consultant because she was awesome to work with! Made the whole experience personal which was awesome to see at a car dealership! More

OMG! Where do I begin? First of all we went to over 10 dealerships knowing that we wanted an SUV!!! We were soooo astonished of how polite and professional Elk Grove Florin was! They did not try and force dealerships knowing that we wanted an SUV!!! We were soooo astonished of how polite and professional Elk Grove Florin was! They did not try and force us into buy anything! My husband and I purchased a 2013 Pathfinder that they had to bring in from another dealer! We were both impressed and pleased! Thank you to all of you that helped make this possible! Oh and Sang….you have a wonderful laugh!!! :-) More

I thought the sales and finance staff were very friendly and helpful. The dealership was very clean. I have already referred 2 friends and will continue to do so. I will purchase my next vehicle at this and helpful. The dealership was very clean. I have already referred 2 friends and will continue to do so. I will purchase my next vehicle at this dealership. More

Robert Thach was very helpful and knew what I wanted. Didn't feel pressured at all and got me into a brand new altima. Highly recommend him Didn't feel pressured at all and got me into a brand new altima. Highly recommend him More

I purchased a new 2005 Murano at this dealership and have had it serviced, regularly since. Service has been expensive and a few things needed replacing that I did not think should have gone bad on a new car had it serviced, regularly since. Service has been expensive and a few things needed replacing that I did not think should have gone bad on a new car, such as replacing the engine mounts after less than 100,000 miles. However, I could live with all of that. But, how in the xxxx does a 2005 vehicle with 178,000 mile on it, need a new engine. About 6-9 months ago after a routine maintenance, we noticed an oil leak on our diveway. We took the vehicle in for inspection and were told "opps" sorry, mechanic forgot to tighten "something" when it was in last. Down 2-3 quarts of oil. Put new oil in, no charge. Well, a month ago we were in again for a routine maintenance call and we were told that 1) we needed a new cataletic(sp)/ converter for $2500 and oh, by the way we saw metal shavings in your oil and if you want us to check out the engine that will be $400. I spent the $400 and had the engine checked out. They tell me I need a new engine in a vehicle I had in for regular service. I truly believe the mechanics either did something wrong or didn't do something they shoud have done, for this to happen. I am in the market for two new vehicles, and I have always loved Nissan's, however, I will never buy another one again. More