Nissan of Elk Grove

Cruz went above and beyond helping us with our 45,000 mile service that turned out we needed new rear brakes and tires. She help desk get the best deal possible, and even allowed us ( with permission fr mile service that turned out we needed new rear brakes and tires. She help desk get the best deal possible, and even allowed us ( with permission from the higher ups) to postdate our check so we could get that work done even though we had not been paid yet ( from my job). She also put us in a larger rental that was covered by Nissan over the Easter holiday while they were working on our car because we were worried about our 6 1/2 month old daughter ( since we had to drive over 100 miles to San Jose and back). Cruz will be the service advisor that we always ask for from now on, we will always recommend Nissan of elk Grove and especially her to anyone that asks us. Thanks so much! Melissa and Mike Gray More

I sincerely want to thank Nissan of Elk Grove for taking care of me with this purchase. The General Manager, owner, sales person and finance person were all really accomodating, professional and enthusiasti care of me with this purchase. The General Manager, owner, sales person and finance person were all really accomodating, professional and enthusiastic. I can honestly say this was the best car buying experience I have ever had, truly. I had no problem driving past 2 Nissan dealers to get to you because I knew I would be treated the way that I was and I was not disappointed. I will continue to refer all of my friends and family to you. Thank you! More

I had front-end vibration in my Nissan Quest and brought my van into the Nissan of Elk Grove dealership. I did not have a positive sense to bring my vehicle to another repair shop before bringing in my van my van into the Nissan of Elk Grove dealership. I did not have a positive sense to bring my vehicle to another repair shop before bringing in my van. I found a coupon on-line and used it at Nissan of Elk Grove. The rear brakes were the repair required for my van, other repair need were diagnosed by the Nissan technician, and repairs were taken care on the same day that I brought in my van. Moreover, my van was returned to me washed, detailed, and smelling very good after the repairs were complete. More

When i walked into Nissan of Elk Grove i didn't plan on buying that day but i was so happy with the service that was provided to me and my family i sat down and the sales man(Henry NGO) talked to us and sh buying that day but i was so happy with the service that was provided to me and my family i sat down and the sales man(Henry NGO) talked to us and showed us some numbers and talked about the Nissan Armada and showed us what the suv has to offer and went out to look at it and gave us a test drive and we loved it he also gave my two kids ballons and offered us something to drink HENRY was so polite in making sure that our experience was the best one that we have ever had i know how sales people are when trying to sell a car especially a new car and HENRY didn't put any pressure on us when purchasing our new Nissan armada overall when i buying a car and i have bought 3 cars before and a motorcycle buying from NISSAN OF ELK GROVE was the best experience i have ever had i hope that HENRY gets some kind or recognition for his sale of this suv to me because the service was the best thank you Nissan of Elk Grove.. Sincerly JULIUS BARBA SUSNAN THOONG BABY FAITH JULIUS BARBA (J.J.) More

We went to Elk Grove Nissan just to look at the choice of colors for the Nissan Altima. We had already decided to work with a dealership close to my husband's work, but they only had five Altimas, and Elk G colors for the Nissan Altima. We had already decided to work with a dealership close to my husband's work, but they only had five Altimas, and Elk Grove had 60. So we went there to compare the colors. We met Steve Nguyen, and found the exact car we wanted. Then we talked to him about pricing. One of the things we loved about working with Nissan of Elk Grove was that we continued working with Steve through the purchase process - we weren't handed off to a "closer" as we were at all the other dealerships we went to (both Nissan and non-Nissan dealerships). We honestly hadn't planned on buying a car right then, but they gave us a great deal (especially with the 10 year, 100,000 mi warranty that's only available here) and we ended up taking it home. Steve was great - funny, knowledgable and honest. We would buy another car from him in a heartbeat! More

AWESOME experience at Nissan of Elk Grove. If you AWESOME experience at Nissan of Elk Grove. If you enjoy your standard new car buying experience, slimy salesmen, constantly having to go back and f AWESOME experience at Nissan of Elk Grove. If you enjoy your standard new car buying experience, slimy salesmen, constantly having to go back and forth with the manager, spending hours and hours playing games and being treated like crap, I would not suggest you go to this dealer. They do none of those things. If you enjoy having your time valued, being treated with respect and appreciated for your business, this is the dealership for you, as long as Ron K is your sales guy. We shopped around at other dealers to narrow our car choice, got the full slimy experience at Autowest Honda and somewhat at Future Nissan. Settled on the Nissan Altima, hooked up with Ron K at Elk Grove Nissan through the Costco program. We made an appointment, came down to the dealer, and he was beyond patient with my eldery mom who is probably one of the most annoying customers ever, he was never frustrated or treated us with anything other than total respect. After looking at E.G. Nissans facebook page, I can see why he sells so many cars. He is the man. I literally felt bad for customers I saw with other sales people, I am sure they were great too, but with Ron it was like I was chatting with a friend with a beer in my hand next to Folsom lake. He is that likable and NOT slimy, NOT rude, NOT pushy, NOT slick, and values your needs and your time. And you know what he did right in the middle of it all? Took a quick phone call from his elderly dad who he takes care of, I have so much respect for someone who puts his family first, I wanted to buy an extra car just for that. And he gushes about his daughters, another plus. We gave him a call to pull the trigger the next day, come to find out he already had gotten the car for us from the bay area. Nice. We came, we signed, dealt with a tad bit of pressure from the finance lady but she was still nice and respectful, and then Ron spent about 90 minutes going over every inch of the car. He set of up moms bluetooth cell phone, which even I am too dumb to do, and we were all set. There was one surprise Ron didnt mention until we got into the finance ladies office, what was that you ask? What did they try to screw us with? Hahha, the vehicle was actually $500 cheaper than we thought due to an incentive that came out that morning. It would have been very easy for them to not mention it, but that is not the type of dealership this is. I cant imagine what this dealership could do to make the sales process better, it was so easy. I have had a worse time buying a couch, by far. I wish I could give them more business, I dont buy new cars very often, but if I am in need, this where I will come. They hit a grand slam! Look out John Driebe, I see Ron K Nissan coming soon, he is that good. More

Omar was AWESOME!!! I went to Future Nissan in Roseville first and got sucked into their shenanigans for over FOUR hours! But once I got to Elk Grove and was introduced to Omar the process was simple and ea first and got sucked into their shenanigans for over FOUR hours! But once I got to Elk Grove and was introduced to Omar the process was simple and easy. He was upfront and honest about everything. He didn't play games and treated me with respect. He gave me plenty of time to make my decision without high pressure. Will NEVER go back to Roseville! Go to Elk Grove Nissan!!! Thanks Omar! More

Wow, where to begin. This was my girlfriend and I's first new car buying experiencing so sufficed to say we were nervous and a little intimidated. We were helped by Omar and continued to talk about the Altim new car buying experiencing so sufficed to say we were nervous and a little intimidated. We were helped by Omar and continued to talk about the Altima's. We weren't too happy with settling for that car and that's when Lorin said the magic word to my girlfriend Jessica; Maxima. sigh... We ended up leaving with a 2011 Maxima SV with everything in it including the kitchen sink. Throughout the whole process though, Omar and Lorin were more than accommodating and friendly. Omar even shared his secret stash of snacks with us! When negotiating price, they were always more than fair and also willing to work with us. We left Elk Grove Nissan with a great experience, a great car with a great price, and a great sense of pride in our local dealer. I would absolutely go back for my next purchase and recommend Omar to our friends. You are a car selling god in a world full of mortal salesmen, sir. Well, that might be a little extreme but the guy is a rockstar. Thanks again! More

We were over and hour late for our appointment and the service department was still able fix the problem and return our vehicle before 1:00 PM. I was almost certain that the repair would take all day and service department was still able fix the problem and return our vehicle before 1:00 PM. I was almost certain that the repair would take all day and that the part(s) would need to be ordered. Thanks More