"BEST DEALS EVER"
Had a great day buying a Nissan Versa. Customer service was great. Anything my dad requested was given & everyone was very professional. My family and I love Nissan!
"Above and Beyond "
I began working with Shay via the telephone. She was informative and knowledgeable. When I made arrangements to meet at the dealership, Shay had everything ready. The car buying experience was great but I really want to share how Shay went above and beyond. Obviously the day I was there (June 17th) to trade in my 2017 Nissan Rogue to purchase my 2018 Nissan Altima, I tried my best to remember to take everything out of the Rogue and transfer the items into the Altima. A couple of days after I left, I realized I left something that was hugely valuable to me in the Nissan Rogue. I panicked and proceeded to make phone calls and the texts. I finally was able to get a hold of Joe on Sunday, June 24 and he stated he would get on it right away for me. Not long after my telephone conversation with Joe, I received a text from Shay. Within minutes she was able to find the item I was so desperate to get back. It was a cross from the Azore Islands from a very dear friend that was blessed. I asked Shay if she wouldn’t mind putting it in the mail for me and she was concerned since it was so valuable to me that she wanted to make sure I received it. This was truly above and beyond any expectations I would’ve had at all. Obviously she felt my desperation to receive this valuable item back and she seem to truly care. That’s the kind of service you just don’t get every day. Thank you Shay very much!
"my new car"
Pasao Yang was great. he is very knowledge about Nissan vehicles. he straight with me no up sale or anything. great guy very helpful, ask for pasao yang.
I found a used car online that I wanted to buy so I call the dealership and Edwin was the salesperson who helped me. When I got to the dealership, the car was ready to go. The transaction went smoothly and I'm happy with my purchase. The dealership is run professionally and the staff are friendly. Was a good experience.
"excellent sales, fair price."
We always like the Nissan's design. And the sales: Steven, Peter, and Jocy are excellent . We met Jocy in a very dry-hot day, but she was so patient about our questions. Second time we met Peter and Steven, and they help us make our decision. Third time we met Vu who rushed us to sign the documents and stormed away.
Pasao Yang was excellent. He helped tremendously with purchasing a truck for my elderly father. He made sure that everything was in order so that the transaction was flawless.
"Great experience. "
- Happy Camper
We went to another dealer to look at a used Nissan truck that turned out to have problems so we stopped in to see if Nissan of Elk Grove might have something. We were pleasantly surprised to find a much better vehicle that was “certified” by Nissan. Thanks Paseo Yang for a great experience. It makes such a difference to have someone you feel you can trust when buying a car, especially when it’s used.
"Amazing!!!!!! Wonderful people. Outstanding Customer Servic."
- Versagirl portia000
As a first time user browsing the internet for a car, was a great experience for me. Going forward I will never go car shopping by foot from car dealership to car dealership. What an experience chatting via text and email, on trying to find the car of your choice, and getting the prices to fit your budget. Knowing you have the honesty of a sale rep who's looking out for your best interest. I have been a life long Nissan owner since 1988, and will never buy any other model.
Jay is absolutely amazing. This is my second car that I bought from him and his service is amazing, everything went so smooth and th process took less tha 30 minutes, highly recommended him.
"Nissan Rogue life!"
My Experience at this dealership was one of my best experiences ever. Nissan of elk Grove deserves a pat on the back for customer service and one of the easiest car buying experience is I’ve ever had. I’ll Tell my friends and family to go buy a car here. Thank you and I’ll be back for my next car!