Nissan of Elk Grove

I Started out going to the dealership just to test drive the new Versa's and Sentra, because I had the Autoadvacates searching for the car for me. A.J. Went was the sales person to help me and told me ever the new Versa's and Sentra, because I had the Autoadvacates searching for the car for me. A.J. Went was the sales person to help me and told me everything possible about the cars. He was very helpful with helping me deside which car i was interested in. And because of him i ended up leaving the dealership with the versa which was the exact car i wanted, and with a great deal. I really appreciate everything he helped me with, especially cutting out the middle man. Once again, thank you AJ, we'll be keeping in touch More

John Brooks - the Service Advisor is always pleasant, willing to go out of his way to answer any questions, returns calls quickly, and displays a high level of knowledgeable. He is never too busy to prov willing to go out of his way to answer any questions, returns calls quickly, and displays a high level of knowledgeable. He is never too busy to provide me with a personal experience. He gives Nissan of Elk Grove a very good face to the public. More

The service I have recieved at Nissa of Elk Grove has been nothing but great, from the minute I arrive. Their is always someone their to greet me. They realy make me feel at home. The waitinr room offer been nothing but great, from the minute I arrive. Their is always someone their to greet me. They realy make me feel at home. The waitinr room offer me the use of the computer so I can read my email. I also get the opportunity to talk with the salesperson who sold me my nissan. More

The man who initially helped me was very nice and helpful. The young behind the customer service deskl was not very knowledgeable. I asked a few questions and she answered "I don't know" not let m helpful. The young behind the customer service deskl was not very knowledgeable. I asked a few questions and she answered "I don't know" not let me find out the answer to your questions. They patched a hole in the tire and charged me $15.00 to do that and I could have had a hole patched on my tire for free at other places. I also, they stated that tey checked the tire pressure on all of my tires when I brought it in on Wednesday and I drove it San Francisco that weekend and had to take the car into the dealership up there for the same problem. They had to check the tire pressure again for a problem that teh service department stated they fixed only 4 days prior. More

We rated the price of the car as "3" because we did not do any comparison shopping, but accepted what was offered. We trusted AJ's offered price. Therefore, it is the "middle of the road" rating. We felt do any comparison shopping, but accepted what was offered. We trusted AJ's offered price. Therefore, it is the "middle of the road" rating. We felt very comfortable with AJ and quickly gained trust in him. He has given us a couple of follow-up calls to check to see if we were completely satisfied after returning home with the new Altima. He referred us to a very good window tinting business in close proximity to your dealership and their work has been satisfactory. We will not hesitate to refer our friends and family specifically to AJ for service at your establishment. More

Price on the 30,000 mile service was a little steep. We have had other vehicles and at the 30,000 mile service, we paid less than $200.00. So we were a little surprised at the cost. Other than that, Cruz w have had other vehicles and at the 30,000 mile service, we paid less than $200.00. So we were a little surprised at the cost. Other than that, Cruz was helpful, courteous, and friendly. She wasn't pushy trying to get us to spend more on other services. We appreciate that. More

Everyone was great as usual. They alwaysd give me great service at the quick lube. The guys also are vary friendly and pronped. I don't have a long wait for service. They always wash and vaccum my car service at the quick lube. The guys also are vary friendly and pronped. I don't have a long wait for service. They always wash and vaccum my car. It is alway clearn when I leave than when I get there. More

We had a pleasant experienced at Nissan of Elk Grove dealership at the first time we buy our vehicle. So, we decided to come back to this dealership again to buy another vehicle eventhough it is 40 mil dealership at the first time we buy our vehicle. So, we decided to come back to this dealership again to buy another vehicle eventhough it is 40 miles away from our home. Ajay Went is a great person to work with. He has a nice personality, good customer treatments, confident, knowledgeable and he made us feel comfortable in making a purchase decision. Warren Santos and Gary helped us understand the financing and purchase paperworks. Overall, we had very satisfactory experiences at Nissan of Elk Grove dealership. This dealership has a wonderful team and we as "customers" appreaciate it. The dealership office and the premise are excellent and highly recommended. And of course, we love our Xterra. Thank you, Marlen Khoo (Stockton) More