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46 Reviews of Nissan of Garden City - Service Center
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January 29, 2019
Excellent Dealership That staff is extreamly freindly! I love this place its like a home away from home. I would send all my family and co workers there for service!! That staff is extreamly freindly! I love this place its like a home away from home. I would send all my family and co workers there for service!! More
by Pathfinder123
Employees Worked With
Mayra Interiano
Helpful January 28, 2019
they can damage your vehicle and not take responsibility Brought my 2011 Nissan Juke in for a recall fix on the fuel pressure sensor. I had my Juke towed into the shop, I did not feel save driving it myself Brought my 2011 Nissan Juke in for a recall fix on the fuel pressure sensor. I had my Juke towed into the shop, I did not feel save driving it myself since one of the safety concerns are, " fuel pressure sensor may not have been properly tightened, potentially causing the sensor to loosen and leak fuel, causing a fire hazard". First of all, they called me the next day and had no idea why the car was in for service. Sounds like poor managing and organization of records on their half. Second, they never called me to tell me the car was ready for pick up. Third, I went to pick up my juke and was not made aware of any issues that were a safety concern. But apparently the tire rod was bent, which means once I get over 30mph, there is a grinding noise and the steering is pulling to the right. I also felt the Transmission was revving and bucking intermittently. Once I felt this within minutes of leaving the dealership, I turned around and went back into the service center. Once I explained the issue, I was told the tire rod was bent when it came in (it was not when it left my house). I was also told they do not run an overall diagnostic on the vehicles brought in for service unless paid for. They also informed me they do not test drive the vehicle. It is a complete disservice to customers for a service center to not run a preliminary diagnostic check of a vehicle brought in for service. It should be their duty to ensure any and all Nissan vehicles entering their shop are properly checked and cleared for use on the road before allowing their customers to drive away from their shop. The service center did not offer any options or show any concern for the issues I brought to their attention. Instead they felt it was wise to blame me for the issues plaguing my car and allow me to drive off their property with a vehicle that was not road safe at all. The people in the dealership "tried" to assist with a possible trade in and leasing a new car, but all they offered were empty promises in an attempt to con me into paying way over my allotted budget which I made more than clear in the beginning. Bottom line, I have an extremely unsafe car now which I still owe money on and no options available but to junk my Juke. More
by MasterSodo
Employees Worked With
William
August 23, 2018
Worst Service department . Service Manager Bill doesn't have a backbone or Courtesy. Cannot honor the promised coupons and will not ever return to them in future. Service ad . Service Manager Bill doesn't have a backbone or Courtesy. Cannot honor the promised coupons and will not ever return to them in future. Service advisers are horrible and they play blackjack games with customer. Not a pleasant and experience and please stay away from them. I did my work with other dealer with their coupon instead. More
by Arooon
Employees Worked With
Will roason
August 06, 2018
Service and Sales management unprofessional Don’t buy from this dealership. I purchased 2 vehicles last year both 2017 top of the line models. I took them both in for service and they did not ho Don’t buy from this dealership. I purchased 2 vehicles last year both 2017 top of the line models. I took them both in for service and they did not honor the service agreement. I would not trust them and will never purchase from this dealership again. Buyer Beware!!!! More
by Thechad
Employees Worked With
Nicholas Beddoe
November 27, 2017
Great experience Rocio has excellent customer service. She explained everything to us as she is very knowledgeable in her field of work. The overall experience was ver Rocio has excellent customer service. She explained everything to us as she is very knowledgeable in her field of work. The overall experience was very hospitable and friendly. I am very satisfied with the product and I can’t wait to experience my new car. Many thanks More
by Devis17
Employees Worked With
Rocio Mancia
April 07, 2017
Best car buying experience I ever had Quick courteous all around great experience.wonderful services was awesome superb will recommend family and friends I it the best price on my new Niss Quick courteous all around great experience.wonderful services was awesome superb will recommend family and friends I it the best price on my new Nissan Murano appreciated 5 star all across More
by Will
Employees Worked With
Shawn peterson
April 05, 2017
Money paid work is not done Very intrusive service. They said that was necessary to change battery, filters, wiper blades. My car was less than 1 year old! They pushed me to pay Very intrusive service. They said that was necessary to change battery, filters, wiper blades. My car was less than 1 year old! They pushed me to pay for tire rotation - but they never did tire rotation on my car More
by AndreyMi
Employees Worked With
i do not remember the name
March 27, 2017
I came for service left with a 2017!! I came in to get an oil change, I ended up buying a 2017 Nissan Pathfinder, close to what I was paying already, and I couldn't be happier. They really I came in to get an oil change, I ended up buying a 2017 Nissan Pathfinder, close to what I was paying already, and I couldn't be happier. They really know what they are doing, operations run like a well oiled machine. Thanks Garden City Nissan More
by Dre B
Employees Worked With
Denis jr rob
March 17, 2017
Service and Sales Sean Clarke was very helpful in taking care of my Nissan Maxima right away. He explained everything to me about the part and what happened and how it Sean Clarke was very helpful in taking care of my Nissan Maxima right away. He explained everything to me about the part and what happened and how it will be fixed. I also want to say that I reached out to my Sales rep Carlos Peralta who also responded right away and walked me right in to the sales department as if I was royalty. The service at this location is second to none. More
by Miwwer
Employees Worked With
Sean Clarke & Carlos Peralta
March 11, 2017
Super fast Nos gusto mucho que nos permitieran seleccionar el carro, que deseamos. Nos sentimos satisfechos y contentos de tener nuestro carro nuevo. El precio n Nos gusto mucho que nos permitieran seleccionar el carro, que deseamos. Nos sentimos satisfechos y contentos de tener nuestro carro nuevo. El precio nos gusto mucho More
by Kino.123
Employees Worked With
Carlos Peralta
