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Nissan of Melbourne
Melbourne, FL
325 Reviews
Nissan of Melbourne is a family owned business. We offer reasonable and competitive; new and pre-owned vehicle pricing, comprehensive care, protection plans and courteous service. OUR GOAL IS TO SATISFY OUR CUSTOMER EXPECTATIONS 100% OF THE TIME. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to provide you a truly exceptional experience. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 325 reviews
July 26, 2016
The best customer service Our sales associate Matt (Hoss) was excellent. He was so accommodating and made the whole process enjoyable with his warm and funny personality. He is Our sales associate Matt (Hoss) was excellent. He was so accommodating and made the whole process enjoyable with his warm and funny personality. He is truly an asset to your team. More
by Mburke91
Employees Worked With
Matt (Hoss)
July 23, 2016
Service of the Gods The person who took care of me was wonderful -- she answered all the questions I should have had. I also liked the waiting room and the popcorn, wate The person who took care of me was wonderful -- she answered all the questions I should have had. I also liked the waiting room and the popcorn, water coffee and then all the snacks we could purchase. Everyone there has a "hop-to-it" attitude. They also gave me a beautiful wash and vacuum service which I totally appreciate!! Thank you!! More
by marionchasepacheco
Employees Worked With
I'm sorry, forgot her name, but she was the only woman in Service I believe.
July 21, 2016
Awesome Car for an Awesome Price I purchased a car just last week and I was super impressed with all the helpful staff. So much care was put into the fact that I don't have a lot of m I purchased a car just last week and I was super impressed with all the helpful staff. So much care was put into the fact that I don't have a lot of money to spend on a car. I felt really taken care of! More
by Alexandria Litras
Employees Worked With
Eddie, Jose, Buddy
July 20, 2016
Jason is a rock star! Love my 2016 Juke!! Jason was wonderful to work with and Made my buying experience fantastic! Thank you. The nice lady in finance was wonderful also! Love my 2016 Juke!! Jason was wonderful to work with and Made my buying experience fantastic! Thank you. The nice lady in finance was wonderful also! More
by Evelyn C
Employees Worked With
Jason
July 19, 2016
Service visit I went in to have my car serviced and it was noted there was a recall. The gentleman who took care of me, offered to do all the work at that time. I w I went in to have my car serviced and it was noted there was a recall. The gentleman who took care of me, offered to do all the work at that time. I was asked if I wished to wait or have a ride home. I opted to wait. The waiting area was very comfortable and supplied with snacks, beverages and a rest room. TV and reading material was also provide. All the employees who walked through the area greeted us and inquired if there was something to do to make us more comfortable. The servicing was done in a reasonable time and Rob came to get me. He explained what was done and told me the car was ready and cleaned. He brought the car to me and gave me the paperwork. All in all it was a very Pleasant experience. More
by Lorich615
Employees Worked With
Do not know name of person doing intake. Second person was Rob Young. , Frank Lee
July 18, 2016
Maintenance visit A wonderful experience from the time you arrive. From the time I arrive, during the wait, and leaving - service is great - even when items get stuck A wonderful experience from the time you arrive. From the time I arrive, during the wait, and leaving - service is great - even when items get stuck in vending machine. We have been coming for a year and have developed good relationships with the service and parts departments. They keep us informed on new vehichles. Great work Nissan of Mwlbourne. More
by Daespring
Employees Worked With
Frank Lee
July 11, 2016
Manipulated ! A friend of mine went to Nissan of Melbourne because I had Bought an Armanda there. She was met with a big man Named Matt Aka Hoss. He presented to s A friend of mine went to Nissan of Melbourne because I had Bought an Armanda there. She was met with a big man Named Matt Aka Hoss. He presented to start the whole mess with her by her telling him she was upside down in her Kia from Boniface of Melbourn she had never owned a car and they took full advantage of her but giving her a Kia Rio Eco with a car payment of $403.00 a month in 2013 brand new car and they still took 2,000 from this single woman with 1 child now 2. Well now she is 5,000 in the whole for what the car is worth the car is too small and she went to get a bigger car. Matt told us the banks said No! Can't do it but keeps calling us even when we were in Tenneesee about this great deal she could have and drive the car away that day. She told him she was out of town and would come in when she returned. (She did only for him to use her to make his bosses seem he was working is all we can imagine ) he got her all excited again only to let her down. He kept saying the Bank wanted 3,000 then 5,000 and finally 6,000 to drive off the lot in a Sentra ! Not the Rouge she wanted nothing fancy just a bigger car for the kids and her boyfriend because he has a truck. My point is Matt used my friend to make it look like he was busy on July 4th when he knew he could not do a deal The dealership would not take a loss of that magnitude and he knew it. He kept telling us The banks said no and he had been calling around for Days for her liars it had nothing to do with the banks. Her credit is low do to going around to a few dealerships and them running her credit.( she was unaware of this also) she has been really trying to get her credit score up and has gotten a new job makeing good money now. She will be getting a new car soon but It will Not Be From Nissan of Melbourne! They are not willing to work with you at all and then they lie to your face. She was so up set every time we left there 3 times Matt called her back in for Nothing!! Don't go here unless you have a perfect credit score they won't work with you at all!! She love the Rouge but will go to Mike Erdman for it when she is ready. More
by Unhappy
Employees Worked With
Matt aka Hoss ( maybe because he full of BS!
July 08, 2016
THANK YOU! I had been looking for months for the perfect SUV to purchase for my family and finally gave up hope that I would find what I wanted. Nissan of Melbou I had been looking for months for the perfect SUV to purchase for my family and finally gave up hope that I would find what I wanted. Nissan of Melbourne had just gotten in a Ford Expedition that was fully loaded with all the features I was looking for plus more. I couldn't help myself but to take a look at it. I wasn't looking to finance anything, as I had ran into some issues with the first car I financed over 10 years ago. However, after looking at the truck and seeing how clean it was for the year, and how Nissan of Melbourne's salesman MK assisted me with my decision... I couldn't help myself but to jump for joy and I decided I wanted it and financed it. The salesman was VERY knowledgeable and took fantastic care of me and my time with great respect. He went above and beyond what I imagined my next vehicle shopping experience would have been. After my first time financing a vehicle I had always paid cash for my vehicles. James Maves, the sales manager, assisted me with getting the numbers where I was aiming for and took great care of me and my trade. Meanwhile, I was scared to finance and scared to sign any papers so Karen, the finance manager, reassured me that this experience was not going to be like the last one. She took her time and explained what everything was for me, and went above and beyond her duties and even found a secondary finance company for me with even lower rates than the first one. MK was fantastic and I would recommend him to anyone that is looking to purchase. Karen was fantastic and has restored my faith in financing a vehicle. Also, Nissan of Melbourne did a fantastic job at helping me with my trade in and getting me where I wanted to be at with the out the door numbers. Out of the past 5 years I have purchased 6 vehicles. Nissan of Melbourne has earned my business from now on! 5 stars all the way! Thank you Nissan of Melbourne, James Maves and Greg Roberts, MK, and Karen for your assistance! It truly is appreciated! I love my new vehicle more than I thought I could. <3 :) More
by Sarah K
Employees Worked With
MK KAMEL, Greg Roberts
July 07, 2016
Enjoyable Visit I enjoyed visiting the dealership. It has a nice atmosphere and all the employees were cheerful and helpful. I enjoyed easy negotiations without any p I enjoyed visiting the dealership. It has a nice atmosphere and all the employees were cheerful and helpful. I enjoyed easy negotiations without any pressure. More
by John Mc
Employees Worked With
Steve Horniacek
July 07, 2016
Productive visit Rob young was very helpful, updated me on the features of my car which I was not aware very happy about that. great employee awesome. Rob young was very helpful, updated me on the features of my car which I was not aware very happy about that. great employee awesome. More
by nurse
Employees Worked With
Rob young
