Nissan of Mobile

When I bought my 2020 Frontier, they told me no appt. Necessary for service. Paid someone to pick me up after I drop off my truck. BEARDED dude told me no oil change without appt. Liars,Liars, Liars. I k Necessary for service. Paid someone to pick me up after I drop off my truck. BEARDED dude told me no oil change without appt. Liars,Liars, Liars. I knew I should have went across The Bay to purchase. But no got talked into buying local. Big mistake. Never never never will I buy from Nissan of Mobile! Told them I had excellent credit! They ran my credit 3 Times. Wow. Oh by the way if ya let Them fill out your survey so they give themselves perfect on all things you get a free tank of gas!! Thanks Tracy. Mat Bowers I will see you in the future!! I am a woman but I can change my own Fuc___g oil!!!!! More

I'm a single mother of a 10 yr old and Yesterday I had to check behind a certified technician, service advisor, and service manager to ensure my service was done and done correctly. All I wanted was a oil ch check behind a certified technician, service advisor, and service manager to ensure my service was done and done correctly. All I wanted was a oil change and tire rotation. Pick vehicle up, rear camera not working, clock reset, tires still not rotated(yet I was charged). NISSAN OF MOBILE YALL INDEED DROPPED THE BALL, THE BABY, AND CUSTOMER SERVICE MISSION!!! More

Excellent job!! I received exactly what was requested with no superfluous charges for anything else. Staff was welcoming and knowledgable. I will come back for periodic maintenence intervals. with no superfluous charges for anything else. Staff was welcoming and knowledgable. I will come back for periodic maintenence intervals. More

DO NOT BUY FROM THESE GUYS New cars might be fine, got a used car, talked me into agreeing to a warranty plan, which doubled the price of the car. And apparently that Warranty d New cars might be fine, got a used car, talked me into agreeing to a warranty plan, which doubled the price of the car. And apparently that Warranty doesn't actually cover anything. Customer Service was great, they got a forked silvered tongue the devil would envy More

Long wait, bad customer service. I called on a Friday and made and appointment for 9:15 a.m, Saturday morning and asked for the shuttle service to take me home. I arrive Saturday morn I called on a Friday and made and appointment for 9:15 a.m, Saturday morning and asked for the shuttle service to take me home. I arrive Saturday morning around 9:20 a.m. and talked to service advisor Mr. Adam Moseley and informed him again that I need the shuttle service and I need an oil change and just my front brake pads changed out. I didn't leave the dealership until after 2 p.m., after watching what seemed like at least a dozen people come in and out before me and seeing the shuttle van parked out front. Also, I asked for a car wash after learning it was complimentary from another customer and Mr. Moseley asking the lobby of people waiting(maybe 3 or 4 people) if we wanted a wash around 1 p.m. My car wasn't washed when I received it. So if you're seeking customer service while waiting for your car or seeking to use the shuttle service, Mr. Adam Moseley is not your man. I will, however, say the service advisor Mr. Erik Orduna, although not my service provider, had top notch customer service, checking on his customer maybe 2 or 3 times while I was there and even asked her if she wanted to use the shuttle service to grab a bite to eat, while Mr. Adam Moseley didn't check up on any of his(maybe 2 or 3 of us). More

The World’s Best Dealership Service Center I was driving my 2009 Nissan rogue from DC to Houston when my transmission gave out in Mobile Alabama. As Luck would have it my transmission gave out I was driving my 2009 Nissan rogue from DC to Houston when my transmission gave out in Mobile Alabama. As Luck would have it my transmission gave out right across the street from Nissan of Mobile dealership. I showed up at the dealership right as they were opening their doors and met Mike who looked at my vehicle and when he turned on the ignition he said; “yes!!, it is your transmission and your mileage is low enough that it puts it under warranty!”. I can’t tell you how happy I was to hear that considering I didn’t have $4000 in my pocket to cover such a huge repair. The repair only took two days and Mike called to keep me abreast of the progress, he even was kind enough to offer me a loaner car. When my vehicle was repaired I was not told I needed additional repairs only told to keep an eye on a few simple things. For a woman driving across country towing a 5’x8’ trailer a breakdown is pretty much a nightmare come true but, Mike and the wonderful staff at Nissan of Mobile made it a lovely experience. Their waiting room is to-die-for! Leather chairs, popcorn machine, drinks, cable TV! I very highly recommend this establishment for all your automotive needs. More

Best service center on the planet! I was driving across country when the transmission on my 2009 Nissan Rogue gave out. I took it to the Nissan of Mobile dealership service center where I was driving across country when the transmission on my 2009 Nissan Rogue gave out. I took it to the Nissan of Mobile dealership service center where the wonderful staff informed me the repair was under warranty!!! They were so friendly and accommodating! I highly recommend this establishment. More

great service destination Nissan of Mobile Al I'm traveling for a month and reached Mobile. My new Rogue screen indicateded time for service. Arrived this dealer early am met by Austin. 45 min I'm traveling for a month and reached Mobile. My new Rogue screen indicateded time for service. Arrived this dealer early am met by Austin. 45 minutes and back on the road thank you Austin and Nissan of Mobile. Quick oil change and tire rotation. More

I like the dealership but not the product. My Nissan has been a piece is junk but the dealership has remained courteous and helpful. The airbag recalls have been inconvenient but all other work My Nissan has been a piece is junk but the dealership has remained courteous and helpful. The airbag recalls have been inconvenient but all other work has been completed quickly. More

Nissan of Mobile They have wonderful customer service! I will have all my vehicles served there cause Dale went the extra mile helping me schedule everything I needed. They have wonderful customer service! I will have all my vehicles served there cause Dale went the extra mile helping me schedule everything I needed. More