Nissan of Mobile

I like the dealership but not the product. My Nissan has been a piece is junk but the dealership has remained courteous and helpful. The airbag recalls have been inconvenient but all other work My Nissan has been a piece is junk but the dealership has remained courteous and helpful. The airbag recalls have been inconvenient but all other work has been completed quickly. More

Nissan of Mobile They have wonderful customer service! I will have all my vehicles served there cause Dale went the extra mile helping me schedule everything I needed. They have wonderful customer service! I will have all my vehicles served there cause Dale went the extra mile helping me schedule everything I needed. More

I have used this dealership for all my business and Personal vehicles over the past 10 years they have been easy to work with over the years for all my business and Personal vehicles over the past 10 years they have been easy to work with over the years More

Awesome place to get a vehicle. It was such a pleasure doing business with Nissan of Mobile . Everybody was nice and helpful! John (Bo) Lambert did a awesome job. I will highly recom It was such a pleasure doing business with Nissan of Mobile . Everybody was nice and helpful! John (Bo) Lambert did a awesome job. I will highly recommen Nissan of Mobile to anyone. Keep up the great work! More

No follow up after the sale I just purchased a 2017 Nissan Maxima that wasn’t detailed before I picked up and the basic preparation of the car wasn’t completed. My salesman had a I just purchased a 2017 Nissan Maxima that wasn’t detailed before I picked up and the basic preparation of the car wasn’t completed. My salesman had a doctors appointment at the time I went in to close the finance part so the was no pre delivery done. An example would be the trunk carpet was still rolled up, there were paper placemats in front section that were half way shoved under the seats, the car needed washing and the rims had tape residue on them and the tires had 40 pounds of air pressure in all 4. I have been waiting since Dec. 11th for a cancellation of a wheel protection package and have not gotten it. The finance manager, josh Ratliff has not or will not call me back. I have also called the :Sales manager and he has called me back. I have called my salesman but had to leave him a message also. It seems that there is no way to get some one from this dealership to talk to you. With this new maxima that I just purchased I have been involved in buying 8 new Nissan vehicles in the last 12 years. You would think that someone would step up and return my calls. If no one calls I will either go back to dealership to talk to them or I will call corporate office and see someone there will talk to me. More

Bad experiences The service department here is absolutely terrible and full of crap. The service department wouldn't check my transmission fluid during my last visit. The service department here is absolutely terrible and full of crap. The service department wouldn't check my transmission fluid during my last visit. They told me that is not a service that they do. The guy told me if I want my transmission fluid check, I have to have to the entire service done. Just last year I had my transmission fluid checked without a problem for free. I have about 3 stories similar to this one. My spoiler LED went out and they told me I need to pay $350 to get a entirely new spoiler because they just don't replace LEDs, but I went to the nissan in Daphne and they replace just the LED. I am here with yet again with another bad review. A 10 months ago, I hit a curb and my Maxima was wobbling really bad. I took it to nissan and I paid for an alignment and it didn't fix the issue. Instead I was told it was wobbling because of slightly bent coil spring, in which was bent a long time before I hit the curb, so I knew that was not the issue. 10 months later while getting tires I find out that I bent my rim when I hit the curb. This service department is trash and I refuse to ever go back on this property after having multiple issues. I drove around for 10 months with a wobbling car because I was told all of the components, rim, and the tire was fine that day. I got a new rim off of eBay and the wobbling has stopped. Complete BS. This service is totally and utterly disgusting. I wish I could give negative stars. More

GREAT SERVICE SALE PERSON HELPED A LOT. HELP WITH EVERY THING. CAR WASHED FILLED WITH WITH GAS ,EXPLAINES HOW EVERY THING WORKED. FAST AND VERY FRIENDLY SERVICE SALE PERSON HELPED A LOT. HELP WITH EVERY THING. CAR WASHED FILLED WITH WITH GAS ,EXPLAINES HOW EVERY THING WORKED. FAST AND VERY FRIENDLY More

Nice job by dale They have been providing good services in service department..specially DALE ...he have good knowledge about vehicles a b c d e f g h They have been providing good services in service department..specially DALE ...he have good knowledge about vehicles a b c d e f g h More

friendly, genuine an all about satisfying the customer The salesman was very respectful an sweet an so was his bosses an everyone made sure I walk out satisfied with a smile an blessed The salesman was very respectful an sweet an so was his bosses an everyone made sure I walk out satisfied with a smile an blessed More

Nissan of Mobile The salesman and finance manager that I dealt with were very helpful and straight forward. They had a pretty good selection of vehicles. Also, they're The salesman and finance manager that I dealt with were very helpful and straight forward. They had a pretty good selection of vehicles. Also, they're conveniently located. More