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Nissan of Orange Park - Service Center
Jacksonville, FL
749 Reviews
Dealerships need five service reviews in the past 24 months before we can display an overall service rating.
749 Reviews of Nissan of Orange Park - Service Center
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August 16, 2018
2 hours 15 minutes for an oil change & tire rotation WOW!! SLOW - absolutely ridiculous amount of time to get this done. I’m about DONE with this place. Never, have I ever, waited this long for an oil change- SLOW - absolutely ridiculous amount of time to get this done. I’m about DONE with this place. Never, have I ever, waited this long for an oil change- I have three Nissans & I won’t bring any of them here ever again. My appointment was at 7:15 AM & I had to go inside to get someone to help me when I arrived. More
by CARRIEARR0CHA
Verified CustomerEmployees Worked With
Vincent Castrovinci
Helpful August 14, 2018
Arrived and was taken care of right away. Michelle's friendliness and professionalism made my experience enjoyable. So was the person who checked me in but I can't remember his name, I think Michelle's friendliness and professionalism made my experience enjoyable. So was the person who checked me in but I can't remember his name, I think it was Chris. More
by WAYMER.SHARON
Employees Worked With
Chris O'Neal, Michelle Aguinaga
August 13, 2018
I shouldn't be taking a day off for this. While Chris was helpful the second time around, my first visit was a disaster 4 hours for an oil change I also requested a ride home and I was told th While Chris was helpful the second time around, my first visit was a disaster 4 hours for an oil change I also requested a ride home and I was told the vehicle was in use while it was right there and the driver was sitting right there Service was not service or may be my expectations are high Sorry to be sour More
by RAAGMAN
Employees Worked With
dont remember their names but Chris O'Neal was the second time around and he was helpful
August 12, 2018
Great experience!! Michelle was absolutely amazing. She was very helpful and kind. I will definitely come back because of her. Thanks so much for the fantastic service. Michelle was absolutely amazing. She was very helpful and kind. I will definitely come back because of her. Thanks so much for the fantastic service. More
by ASHLEYH2011
Employees Worked With
Michelle Aguinaga
August 12, 2018
Oil Change I bought a used Nissian 2014 and Chris makes sure that I am on point with everything with the car. He programmed it for me..Great customer service I bought a used Nissian 2014 and Chris makes sure that I am on point with everything with the car. He programmed it for me..Great customer service More
by BETTYEGAMBLE65
Employees Worked With
Chris O'Neal
August 11, 2018
Excellent service I scheduled my service online and the response from Sandy was followed by an email to confirm my serivce and a friendly courtesy call. Chris was ve I scheduled my service online and the response from Sandy was followed by an email to confirm my serivce and a friendly courtesy call. Chris was very friendly, courteous, knowledgeable and professional. Our vehicle service was completed as promised in less than 2 hours. Chris gave us a through review of the maintenance performed and what may be of concern. More
by alva9467
Employees Worked With
Chris O'Neal, Sandy Johnson
August 11, 2018
Employees were very kind and take care of whatever you need. If there was any miscommunication they remained calm and made sure the customer was satisfied. Over were very kind and take care of whatever you need. If there was any miscommunication they remained calm and made sure the customer was satisfied. Overall a good experience. More
by GONZALEZ.KALYSTA
Employees Worked With
Chris O'Neal
August 10, 2018
Great Service I like the service department because I am recognized upon arrival. I trust the recommendations that are made. Work is complete as promised. I would r I like the service department because I am recognized upon arrival. I trust the recommendations that are made. Work is complete as promised. I would recommend the service department. More
by SMCINARNAY
Employees Worked With
Chris O'Neal
August 09, 2018
Air Bag Recall Repair Review Had to go in for an airbag recall and repair. I was very impressed and satisfied with Mr. O’Neal’s work. Quick, efficient and detailed. Had to go in for an airbag recall and repair. I was very impressed and satisfied with Mr. O’Neal’s work. Quick, efficient and detailed. More
by JCDEES12684
Employees Worked With
Chris O'Neal
August 08, 2018
Road side service They went above and beyond when my sons tire went flat . Sent a car and fixed and towed it , all very polite. They even drove out to bring the car to They went above and beyond when my sons tire went flat . Sent a car and fixed and towed it , all very polite. They even drove out to bring the car to us on the side of the road . More
by JENNIFERKUMLE
Employees Worked With
Colby Peterson, Paul Bergeron
