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Nissan of Queens

Ozone Park, NY

Overview
Employees
Reviews
Vehicles
4.7
687 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations. The Nissan of Queens Customer Promise We Promise To: - Respect your time. - Market our products and services honestly. - Employ a professional, well trained and knowledgeable staff. - Maintain a clean, comfortable, modern facility. - Offer only products and service that meet your needs. - Provide clear explanations of all pricing and paperwork. - Deliver your vehicle to you clean with a full explanation of features. - Treat you as a guest in our home.
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93 - 25 Rockaway Boulevard

Ozone Park, NY

11417

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Showing 687 reviews

July 02, 2019

Erick Disla !!!! Was great Omg!! Erick is the best hands down. He took his time to explain everything in details. He got me exactly what I was looking for, for right price. He’s More

by Antonia5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Jul 05, 2019 -

Nissan of Queens responded

Hello Antonia5, It's great to hear that your visit with us earned a 5-star rating! We couldn't be happier that Erick provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Nissan of Queens Dealership team. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Thank you for choosing Nissan of Queens Dealership, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens

June 30, 2019

So Happy Eric was cool listen he kept it real from the Door he made sure I knew what was going on and made me feel very comfortable .. i was alil upset towards More

by Leesha Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Jul 05, 2019 -

Nissan of Queens responded

Hello Leesha Bell, Thank you for taking the time to share your comments and feelings about Erick. He is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank your very much for your feedback! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens.

June 30, 2019

Happy with my juke I'm very happy with my Nissan juke Erick was very helpful it take a lot of time I got a little aggravated but I ended up driven off the lot happy I lo More

by Nina V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Jul 05, 2019 -

Nissan of Queens responded

Hello Nina V, We'er glad that Erick was able to address your purchasing needs and to place you in a new vehicle that met your specifications. We appreciate you choosing Nissan of Queens. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you so much for your feedback! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens.

June 29, 2019

Great Experience I had a great experience with Erick. He answered all my questions thoroughly and clearly. He was honest and straight with me even when the conversat More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Jul 05, 2019 -

Nissan of Queens responded

Hello Joy, Thank you for taking the time to share your comments and feelings about Erick. He is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens.

Jul 05, 2019 -

Nissan of Queens responded

Hello Joy, It's great to hear that your visit with us earned a 5-star rating! We're glad that Erick was able to address your purchasing needs and to place you in a vehicle that met your specifications. We appreciate you sharing your sales experience with others. We couldn't ask for nicer feedback, and thank you for taking the time to share it! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens

June 26, 2019

El primo ! Muy buena experiencia buen servicio salgo contento me lleve algo bueno un Nissan altima 2019 Erick de verdad me ayudo mucho no pensé salir montado muc More

by Guido Angamarca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Jun 26, 2019 -

Nissan of Queens responded

Hola Guido Angamarca, Gracias por tomarse el tiempo para compartir sus comentarios y sentimientos sobre Erick. Él es un miembro valioso del equipo que va más allá para satisfacer las necesidades del cliente, y estamos muy contentos de que haya sido su experiencia. Es realmente gratificante ver sus c omentarios, ya que reflejan a un cliente que se toma el tiempo para centrarse en lo positivo. ¡Muchas gracias por su colaboración! Los mejores deseos, Estaline Hall - Representante de Atención al Cliente Nissan de Queens

June 25, 2019

RIPOFF!!!!! Took my Nissan Altima for dull front headlights and squeaking brakes and was told nothing they could do about the dull lights cause they are on and ha More

by LOST$150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ravindra
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June 23, 2019

Muy satisfecho Fue una experiencia buena con erick aprendi mucho sobre mi compra estoy satisfecho completamente y lo recomendaria a cualquier amigo o familiar sincer More

by Jose Toribio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Jun 24, 2019 -

Nissan of Queens responded

Hola jose toribio Nos gustaría darle las gracias por sus recomendaciones y por esta increíble reseña. Nuestro equipo de profesionales está dedicado a proporcionarle a usted y a todos los demás que visitan Nissan of Queens solo lo mejor que hay para ofrecer. Es tan bueno saber que Erick ayudó a que su experiencia fuera tan positiva. Disfruta tu nuevo paseo! Los mejores deseos, Estaline Hall - Representante de Atención al Cliente Nissan de Queens

June 23, 2019

2019 Nissan Altima Second Time Coming To This Dealership & Having The Pleasure Of Working w Eric. He Is Great At Finding You What You Want Or Helping You Decide What’s B More

by Elizabeth Olatunji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Jun 24, 2019 -

Nissan of Queens responded

Hello Elizabeth Olatunji, On behalf of the Nissan of Queens Dealership team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us. We're glad that Erick was able to address your purchasing needs, and place you in a new 2019 Nissan Altima that met your specifications. It's also great to know that it's an experience you'd recommend to friends and family as well. We couldn't ask for nicer feedback, and thank you for taking the time to share it! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens

June 23, 2019

2019 Nissan altima It was definitely a great and welcoming experience I originally came in here for a Pre owned vechicle today but managed to leave with something comple More

by Marks T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Jun 24, 2019 -

Nissan of Queens responded

Hello Marks T, We're glad that Erick was able to address your purchasing needs, and to place you in a new vehicle that met your specifications. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. Thank you very much for your feedback. Enjoy your new 2019 Nissan Altima! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens

June 23, 2019

Worst dealer in New York. Don’t go there I checked a car on their website, made a appointment to test drive got to the dealer and car wasn’t there. Then they try to sell me another car. Then More

by Sam
Recommend Dealer
No
Employees Worked With
Mellissa Ramsarran
Report | Print
Jun 24, 2019 -

Nissan of Queens responded

Hello Sam, On behalf of Nissan of Queens Dealership, I would like to apologize for your frustrating experience with our Sales Department. The situation you've described is not typical for our dealership, and your feedback has been taken into serious consideration. If you are open to discussing this issue in further detail, please contact me, Estaline Hall at 718-835-8300, at your earliest convenience. I look forward to speaking with you soon. Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

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