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Nissan of Queens

Ozone Park, NY

Overview
Employees
Reviews
Vehicles
4.6
663 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations. The Nissan of Queens Customer Promise We Promise To: - Respect your time. - Market our products and services honestly. - Employ a professional, well trained and knowledgeable staff. - Maintain a clean, comfortable, modern facility. - Offer only products and service that meet your needs. - Provide clear explanations of all pricing and paperwork. - Deliver your vehicle to you clean with a full explanation of features. - Treat you as a guest in our home.
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93 - 25 Rockaway Boulevard

Ozone Park, NY

11417

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Showing 663 reviews

April 20, 2019

From Nissan to Mercedes e350 I was completely nervous, but Erick took excellent care of me purchasing my 1st car from a dealership .. outstanding customer service , Erick and Lawr More

by Cmateus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence , Mr Disla
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Apr 22, 2019 -

Nissan of Queens responded

Hello Cmateus, Thank you for taking the time to share your comments and feelings about Erick. He is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Respectfully, Estaline Hall - Customer Care Representative - Nissan of Queens.

April 19, 2019

Great Experience Although I did not walk away with a car today, there is no doubt I won’t be back to buy. Extremely knowledgable and helpful sales rep. Definitely woul More

by Amberwetzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Apr 23, 2019 -

Nissan of Queens responded

Hello Amnerwetzel, It's great to hear that your visit with us earned a 5-star rating, and Erick was able to assist you, answer all you questions and concerns.d It's also great to know that it's an experience you'd recommend to friends and family as well. We couldn't ask for nicer feedback, and thank you for taking the time to share it! Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

April 18, 2019

AMAZING!!! My Experience was great Erick got me exactly what I wanted and answered every question I asked and I most Definitely will be referring my friends! More

by NISSANALTIMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Apr 22, 2019 -

Nissan of Queens responded

Hello NISSANALTIMA, Thank you for taking the time to share your comments and feelings about Erick. He is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Respectfully, Estaline Hall - Customer Care Representative - Nissan of Queens

April 18, 2019

100 stars My experience with Nissan was amazing. My sales specialist Disla was very helpful handsome and informative catering to my needs for what I wanted for More

by Jasmine Cabrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Apr 22, 2019 -

Nissan of Queens responded

Hello Jasmine Cabrera, Thank you for taking the time to share your comments and feelings about Erick Disla. He is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Respectfully, Estaline Hall - Customer Care Representative - Nissan of Queens.

April 15, 2019

Amazing experience !!! Amazing experience from beginning to end! I worked with Sergio and my finance manager was Alex both were truly amazing individuals. My experience defi More

by Mel11369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Contes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : alex pollack, lisa lopez
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Apr 16, 2019 -

Nissan of Queens responded

Hello Mel11369, Congratulations on your new vehicle! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for year to come. I will make sure that Sergio, Alex Pollack, and Lisa know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new vehicle. Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

April 15, 2019

Straight forward Most straight up salesman ive ever dealt with No games or gimmics Erick was really straight forward with me and my dad and didnt give up fighting fo More

by Gobin JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Apr 16, 2019 -

Nissan of Queens responded

Hello Gobin JR, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we're happy to hear that you agree! On behalf of your friends at Nissan of Queens Dealership, enjoy your ride! Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

April 15, 2019

Great Service! Amazing personality! I was walking with my 3yr old one Sunday afternoon right next to Nissan (sidewalk) Erick engaged us on a friendly conversation, He was friendly and More

by Alejandro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence , Mr Disla
Report | Print
Apr 16, 2019 -

Nissan of Queens responded

Hello Alejandro, Congratulations on your new vehicle! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Erick and Lawrence know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every mile in your vehicle! Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

April 15, 2019

Great service and friendly! Overall nice people Erick was super and thanks to him we have a nice car We will drive our new Murano home today! More

by Kathy Tasipanta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Apr 16, 2019 -

Nissan of Queens responded

Hello Kathy Tasipanta, It's great to hear that your visit with us earned a 5-star rating! Thank you for taking the time to share your comments and feelings about Erick, and we're glad that he was able to address your purchasing needs and to place you in a new Murano that met your specifications. It's also great to know that it's an experience you'd recommend to friends and family as well. We couldn't ask for a nicer feedback, and thank you for taking the time to share it. Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

April 13, 2019

Courteous and knowledgeable sales person Was informative and knowledgeable and was able to explain the key features in a proper way that a layman can understand. Would highly recommend your More

by leelesh adwalpalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Apr 25, 2019 -

Nissan of Queens responded

Hello leelesh adwalpalker, It's great to hear that your visit with us earned a 5-star rating! Thank you so much for your thoughtful review! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Erick Knows how pleased you are with his service. Thank you very much for your feedback! Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

April 13, 2019

Welcoming and knowledgeable dealership This is our second car from this dealership. Erick was very enthusiastic to assist and ensure that we bought the car that best suited our needs and pa More

by Sofia Fernandes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Report | Print
Apr 25, 2019 -

Nissan of Queens responded

Hello Sofia Fernandes, Thank you for taking the time to share your comments and feelings about Erick. He is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Estaline Hall - Customer Care Representative Nissan of Queens

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