Nissan of Queens

Sales man was a racist The persons I spoke with were disrespectful to me except for the Nikita Carlos who was so nice to me. The sales guy that spoke to me was very racist t The persons I spoke with were disrespectful to me except for the Nikita Carlos who was so nice to me. The sales guy that spoke to me was very racist towards me, you can tell by the mood, facial expressions and overall demeanor. he was rude, unprofessional, derogatory, dismissive and abrupt to me while being nice to customers from other race and backgrounds. He was using disrespectful terms like how old are you? Oh and he even carded me too! Sortof. When I gave him my license, so we can test the car, I can see him looking at my date of birth in my presence. How crazy is that? He was being so negative about the car I liked because he probably wanted me to get another car. He told me I was too tall for the car I liked. How Unprofessional. His manager was making fun of me in the presence of other customers just because I told him I couldn’t buy the car that day because I had a doctors appointment. His exact words were “WHAT KIND OF A DOCTORS OFFICE OPENS ON A SATURDAY AT THIS TIME??” And they were all laughing about it.. I wish I knew the manager’s name... It’s funny how people attitudes change towards you when they realize they aren’t closing the deal that day. I really liked the car, and it was supposed to be my first car and I have all the resources to buy it but the level of prejudice AND Unprofessionality there was a huge turn off for me. I’d rather give a Non- racist and non- prejudicial company my money! Update: The most annoying part of my experience was that their dealership has two locations, one for Pre owned and one for new cars so I went to the new car location which is close to the train station cos I obviously followed the directions from their website and I was offered to be dropped of at the used cars location. When I told them I had to go to my doctor appointment and asked to be dropped off back at the other location so I can find my way home; all of a sudden there was no available employee to drop me off. Which goes a long way to tell you the kind of people they are. I had to wait an hour plus in that cold for the bus cos it was Saturday and the bus schedule was messed up . I missed the doctors appointment obviously cos they closed at 7:15 and the bus came 6:15 and by the way, I left the dealership at 4:58pm. And now because of this review they keep calling my phone like 24/7. Let it be known that I bought a car from another dealership that same week(Hillside Honda;whose customer service was exceptional by the way) So Would I recommend this place? NOPE! You’ll thank me later for sure!!! Leaving this review, because same things could be happening to other car seekers who went there too! More

Awesome Jon Paul was awesome Would definitely buy another car from here when I am tired of this car. I found the perfect car at a great price. Great customer service Would definitely buy another car from here when I am tired of this car. I found the perfect car at a great price. Great customer service More

My visit Courteous very informative and patient. John Paul took his time to show me the vehicle and explained all the options. He set up the blue tooth for me. Courteous very informative and patient. John Paul took his time to show me the vehicle and explained all the options. He set up the blue tooth for me. More

Outstanding customer service My fiance and I just bought our first car and the overall experience was amazing. Jon Paul provided exceptional customer service. He was very transpar My fiance and I just bought our first car and the overall experience was amazing. Jon Paul provided exceptional customer service. He was very transparent with the prices and details about the car before we made the purchase. He made us feel comfortable and confident with our purchase. If you want a seamless experience when purchasing a car then Jon Paul is the guy to contact. More

Take a sales lesson from Sergio My Sale rep, Sergio did what no other dealer I went to in Suffolk and Nassau, including Mazda, Toyota, and Nissan, follow up with information and prof My Sale rep, Sergio did what no other dealer I went to in Suffolk and Nassau, including Mazda, Toyota, and Nissan, follow up with information and professionally. He asked what I wanted and answered all questions called me back and worked to get me informed. Take a lesson from Sergio on how to work with a prospect. I traveled from Huntington to Ozone Park and he kept me informed and was polite and there for me, the best. Also, the credit manager was excellent. RB More

Exelent customer service Just got a Nissan very happy with service and salesman jonpaul Kaufman very professional service so thank you for making this easy fast and what I wan Just got a Nissan very happy with service and salesman jonpaul Kaufman very professional service so thank you for making this easy fast and what I wanted More

Above and beyond We want to thank Jon Paul Koyfman for the excellent customer service. He went above and beyond to make us comfortable and walk us through buying a car We want to thank Jon Paul Koyfman for the excellent customer service. He went above and beyond to make us comfortable and walk us through buying a car. I highly recommend anyone to seek him out for a 5-Star service. Thank you again Jon - from the Burkettes More

Expired temp plate Have expired temp plate Nj plates not issued. In New Jersey expired plates will get your vehicle confiscated by law enforcement. Called law enforcemen Have expired temp plate Nj plates not issued. In New Jersey expired plates will get your vehicle confiscated by law enforcement. Called law enforcement in New Jersey again vehicle not properly registered wil be ticket and towed . Relayed that information to your management Paul Gibson he said others wise with a tone like he annoyed that I’ve called blab blab customers we are idiots?!! More

They don't honor their warranty! I regret buying my 2016 Nissan Rogue from them. From the beginning it has been a nightmare dealing with the service center and getting all of the item I regret buying my 2016 Nissan Rogue from them. From the beginning it has been a nightmare dealing with the service center and getting all of the items I wanted added on. I paid a lot and have had to bring the car in for service numerous times. I called the Lemon Law Lawyers and Nissan offered 3k to settle it, but I really want them to take their xxx back so I can buy a more reliable car. I bought a brand new car so I wouldn't have these headaches. But this is not working. I will keep the lawsuit going until they buy it back. More

Excellent sales person I really reccommend Mike as a sales person. He was very helpful and friendly, unlike the other staff. The financial people were kind of rude. Mike hel I really reccommend Mike as a sales person. He was very helpful and friendly, unlike the other staff. The financial people were kind of rude. Mike helped resolve the problem. More