Nissan of Queens

Dear Sandro Thanks for your email. My recent visit at Niss Dear Sandro Thanks for your email. My recent visit at Nissan of Queens was less than satisfactory. I arrived at 85th street and Rockaway Blvd. Ab Dear Sandro Thanks for your email. My recent visit at Nissan of Queens was less than satisfactory. I arrived at 85th street and Rockaway Blvd. About 9.00 AM on Wednesday for a diagnosis check on my vehicle and was told that it would take an hour and the cost will be $123 which I agreed to. At about 12.00 PM I was cslled by Joseph and was told that they could not detect the problem I initially told them about and I have to come in which I did. I drove with a mechanic and it took less than 2 minutes and I pointed out the problem. About an hour later I received another call from Joseph indicating that it will take 3 hours to diagnose the problem and the total cost will be $403. Bear in mind that I initial pointed out the problem to the mechanic. My concern is that why would it take 3 hours and $403. for a trained certified Mechanic to diagnose the problem All I wanted was to get my vehicle fixed. In all it took upwards of 7 hours and no one offered me any transportation service back home. In light of these issues I am requesting a refund of my $403 minus the intial $123 quoted to me. Please look into this matter and I hope for an amicable resolution as soon as possible. Thanks for for your time and attention Sohan More

Best SalesMan on the Lot ... Mike Davila BEST Salesman on the lot HANDS DOWN... Mike Davila. He’ll get you the car that best fits your needs and the budget your working with, leaving you w BEST Salesman on the lot HANDS DOWN... Mike Davila. He’ll get you the car that best fits your needs and the budget your working with, leaving you with a great car and the best deal you can get! If your looking for a car absolutely head to Nissan of Queens and ask for Mike Davila he’s your guy! More

My Nissan Sentra SR 2013 Thanks to Mike at Nissan of Queens he was very helpful to me, he’s a person of good character. I’m happy with the vehicle I got drives like new. Thanks to Mike at Nissan of Queens he was very helpful to me, he’s a person of good character. I’m happy with the vehicle I got drives like new. More

First lease experience!! My first lease experience was with Nissan of Queens. This was an expensive lesson that cost me $14000. Yes, $14,000 dollars. How did this happen, you My first lease experience was with Nissan of Queens. This was an expensive lesson that cost me $14000. Yes, $14,000 dollars. How did this happen, you ask? The short story is that I traded in a car that they gave me $18,000 for. I trusted the sales person Zully to do the right thing, as I thought that they always deal with leases and this should be no different. I leased a 2015 Rogue, SL AWD. I found out later that the MSRP on this vehicle was $33,150. Mistake # 2, I told them to use the 18K against the cost of the lease. ( I found out later that nobody puts down that kind of money up front on a lease ) They happily took my money. I had a monthly payment, ( yes, I still had a monthly payment,) of $339.34. The paper work that they sent to Nissan Finance said that I only put $3706.84 down. The paperwork that they gave me said that I put down $17,706.84. This is a $14000. discrepancy. Going to Nissan of Queens was not a mistake. My mistake was trusting the salesperson who didn’t really help me in getting a good deal. The manager saw the paperwork (copy of the lease agreement) that Nissan Finance sent me , and a copy of the paperwork (copy of the lease agreement) that they gave me. It seems like everyone involved acts like their paperwork never existed. If you read this and still use this dealership, beware of the sales staff and be careful. Richard Y. My second experience with Queens Nissan was almost as bad. I was looking at a 2107.5 Rogue SL AWD, as the 2015 lease was going to be up in 4 months. Their best price on a lease was $390 a month. I was up front with them saying that I got burned once and that to see if this was a good price that I was going to another dealership. They were not very happy with this and asked that I call them if I found a better deal. I did find a better deal, $380 a month and lifetime (of the lease) free oil changes and tire rotations. Queens Nissan said that they would match it. (They did not say that they would do better, just match it) “All things being equal, the only difference is customer service” Queens Nissan failed in that area as well. (Free car washes that never happened after 6 months, an $800 estimate for cleaning the throttle body, you can put an additive in the gas tank for that for less than $10.00, etc.) Before I posted this review, I went back to Nissan of Queens just to confirm the MSRP. I was told $33150. I said that the lease cost me almost $30,000, for a car i could have bought for $33150. They said “ that is what I agreed to”. So in the end , DO NOT EXPECT THE DEALERSHIP WILL HELP YOU MAKE A GOOD DEAL, AS LONG AS THEY MAKE A GOOD DEAL FOR THEMSELVES If you need a car, go to ROCKAWAY NISSAN. (or any other dealer) More

First Time Buyer Mike was great and Tom also helped him a bit since my circumstance at the time of my purchase was a little complicated. They worked with me to accommo Mike was great and Tom also helped him a bit since my circumstance at the time of my purchase was a little complicated. They worked with me to accommodate my needs. I felt like Alex Pollack was a little arrogant and I didn't enjoy my interaction with him as much as I would have liked to but nevertheless I still signed the agreement and sold my soul to Nissan's financing lol. More