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Nissan of Queens

Ozone Park, NY

4.4
585 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations. The Nissan of Queens Customer Promise We Promise To: - Respect your time. - Market our products and services honestly. - Employ a professional, well trained and knowledgeable staff. - Maintain a clean, comfortable, modern facility. - Offer only products and service that meet your needs. - Provide clear explanations of all pricing and paperwork. - Deliver your vehicle to you clean with a full explanation of features. - Treat you as a guest in our home.
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93 - 25 Rockaway Boulevard

Ozone Park, NY

11417

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Showing 585 reviews

September 18, 2014

Stay away from this place I've been buying and leasing cars for years and never ever have I had such a bad experience. From keys not being programmed when car was delivered, pa More

by Dzarrella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales and finance department
August 04, 2014

Don't buy your Toyota at a Nissan Dealer! I purchased my 2006 Toyota Sienna at this location. It was my first time buying a car. It was the experience from xxxx. The car I originally purchased More

by TaeMoney322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sheldon,Dominic,Paul
Dec 12, 2014 -

Nissan of Queens responded

I am very sorry your experience with us was not satisfactory. At Nissan of Queens, we strive for the best customer service. Please contact me and we will do our best to resolve any outstanding issues. Again, I am sorry to hear this has been a difficult experience for you and I hope that we can mend and build a future relationship. My email is nicolet@titanmotorgroup.com or you can respond directly to this message. I look forward to hearing from you soon.

July 22, 2014

LYING TO A CLIENT IS NOTHING TO THIS DEALER! when a customer goes into your place of establishment to buy a car, and your is falsely provides information regarding ?said condition of car,that is More

by George Montalvo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
THE LIAR, MR. CARFAX
Dec 12, 2014 -

Nissan of Queens responded

George, I am deeply sorry this happened to you a few months ago. This is highly uncharacteristic of our staff, as we pride ourselves on marketing our products and services honestly. I am very grateful that you brought this to our attention and if there is anything we could do for you in the future, please do not hesitate to contact me. My email is nicolet@titanmotorgroup.com or you can direct message me on Facebook. Again, I am sorry to hear this has been a difficult experience for you and I hope that we can move forward.

March 23, 2014

The sales man was nice and truthful but Aladen the finance manager and Paul the general manager where two lying ******* I can't believe these two clowns call them selfs managers....I financed with one More

by JT47th
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin, Aladen, Paul
Dec 12, 2014 -

Nissan of Queens responded

am very sorry your experience with us was not satisfactory. At Nissan of Queens, we strive for the best customer service. I appreciate that you brought this experience to our attention so we can avoid any future situations similar to this from occurring. Again, I am sorry to hear this has been a difficult experience for you and I hope that we can mend and build a future relationship. My email is nicolet@titanmotorgroup.com or you can respond directly to this message. I look forward to hearing from you soon.

January 14, 2014

First let me start by saying this, If you want to be ripped off,taken advantage of, low balled, lied to, and get taken for everything that your worth then this is the dealership for you. I would NEVER r More

by jrmafia86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenny, and Kenny
Dec 12, 2014 -

Nissan of Queens responded

I am very sorry your experience with us was not satisfactory. At Nissan of Queens, we strive for the best customer service. I appreciate that you brought your experience to our attention so we can avoid any future situations similar to this from occurring. Again, I am sorry to hear this has been a difficult experience for you and I hope that we can mend and build a future relationship. My email is nicolet@titanmotorgroup.com or you can respond directly to this message. Please contact me and we will do our best to resolve any outstanding issues. I look forward to hearing from you soon.

Dec 12, 2014 -

Nissan of Queens responded

I am very sorry your experience with us was not satisfactory. At Nissan of Queens, we strive for the best customer service. I appreciate that you brought your experience to our attention so we can avoid any future situations similar to this from occurring. Again, I am sorry to hear this has been a difficult experience for you and I hope that we can mend and build a future relationship. My email is nicolet@titanmotorgroup.com or you can respond directly to this message. Please contact me and we will do our best to resolve any outstanding issues. I look forward to hearing from you soon.

December 03, 2013

Just wanted to thank Mike and Dominick for a great job in helping me purchase my new vehicle. I didn't think I would have gotten approved. Tom also had set the appointment with me and my wife he was very pro More

by meyer543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE DAVILA, DOMINICK MONTELLO, , Dominick Montello, Mike Davila
Dec 12, 2014 -

Nissan of Queens responded

Thank you for your great review! We look forward to seeing you at Nissan of Queens again soon.

August 10, 2013

Nissan of Queens. Unprofesionals and never willing to help the costumer. Worse service ever experienced with a car dealer. No costumer service ethics. Regret purchasing a nissan. More

by Hernsm
Price
Recommend Dealer
No
Employees Worked With
All service rep
Dec 12, 2014 -

Nissan of Queens responded

I am very sorry your experience with us was not satisfactory. At Nissan of Queens, we strive for the best customer service. I appreciate that you brought your experience to our attention so we can avoid any future situations similar to this from occurring. Again, I am sorry to hear this has been a difficult experience for you and I hope that we can mend and build a future relationship. My email is nicolet@titanmotorgroup.com or you can respond directly to this message. Please contact me and we will do our best to resolve any outstanding issues. I look forward to hearing from you soon.

June 13, 2013

I feel like I have had an issue every time I brought my car into service. I have had stuff stolen out of my car but the most recent issue I have had was the worst of them all. The entire experience took ju More

by Ihatenissanofqueens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
Dec 12, 2014 -

Nissan of Queens responded

I am very sorry your experience with us was not satisfactory. At Nissan of Queens, we strive for the best customer service. I appreciate that you brought your experience to our attention so we can avoid any future situations similar to this from occurring. Again, I am sorry to hear this has been a difficult experience for you and I hope that we can mend and build a future relationship, as our service department is now under new management. My email is nicolet@titanmotorgroup.com or you can respond directly to this message. Please contact me and we will do our best to resolve any outstanding issues. I look forward to hearing from you soon.

May 11, 2013

Buying a new car is not an easy task especially when you have a specific color and package in mind. My family and I were interested in purchasing a 2013 Sentra SL with leather interior and a navigation sys More

by shep6363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Rosario
Dec 12, 2014 -

Nissan of Queens responded

Thank you for your great review! We look forward to seeing you at Nissan of Queens again soon.

April 29, 2013

Luis is the best Sales Representative that I've ever dealt with. I initially went to Bayside Chrysler Jeep Dodge and Ram and I ended up leaving from there and withdrew from the deal I had with them. I h More

by Prettyelaine26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Felix
Dec 12, 2014 -

Nissan of Queens responded

Thank you for your great review! We look forward to seeing you at Nissan of Queens again soon.

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