Nissan of Queens

Michael De Villa Michael is a great salesman is very helpful explains everything. Any question I had about the car the payments the interest rates he explains it in f Michael is a great salesman is very helpful explains everything. Any question I had about the car the payments the interest rates he explains it in full detail mike is an all around helpful person when it comes to selling a car More

Not you usuall experience We all are familiar with the high price over enthusiastic salesman pushing you into terms and sticker prices you can afford and making you feel like y We all are familiar with the high price over enthusiastic salesman pushing you into terms and sticker prices you can afford and making you feel like you're not good enough because you can't afford a top-of-the-line high-priced vehicle this is what I experienced in many dealer's I visited before I came to Nissan of Queens it was literally the exact opposite of everything I had experienced as soon as I was on site on their second lot on a Sunday evening at 6 p.m. I had Sergio Contes come up to me and tell me everything I wanted to hear, I found the year make and model I was looking for for the price that I could afford right off the top without any negotiation I arrived the next day to do the paperwork on the vehicle I was nervous because first of all I was trading in my 2002 Trailblazer that has over 170,000 miles on it and I thought that they would laugh at the idea of a trade in, not only did they accept it but they gave me the price I was looking for. We were then onto the showroom as soon as we walk in they have brand new vehicles 2017 dream cars it made me feel as if I am going to go down the same road I have been in other dealerships where they promise you everything until it's time to get the loan and when you do it is high APR with a monthly payment that no one could afford that was not the case yet once again Joe Delio worked with me for hours and made sure he tried every option available to me even when I was getting declined for loans due to my credit history, not only did he find a financier that approve my loan he also was able to tailor the price of monthly payments exactly in the range where I needed to be there was no haggling no hassling and no demeaning Commons made he literally tried every single bank until he could find me the terms interest and monthly payments I could afford Not only was I able to get the car that I wanted for the price that I wanted I also was able to drive away that exact day with my new car they were able to transfer the registration and the plates right there on site. I also got the extended warranty which I suggest anyone buying a used car would seriously consider I have yet to visit their service center but if the level of quality and customer service is anything like what I experience in the buying process I'm sure I will be happy with the result. I highly encourage anyone looking for a used or new vehicle to visit they're dealership I grew up in the neighborhood and they have been in business for as long as I can remember I never thought in a million years I would ever be able to actually buy a car from them it was a good feeling to keep business in my local neighborhood. More

Didn't get what they promise when I returned my old lease I was looking for best deal for my new Rogue ,sales person B was offering me The best deal I could get, his manager J - confirm dealer will pay all I was looking for best deal for my new Rogue ,sales person B was offering me The best deal I could get, his manager J - confirm dealer will pay all your remaining payments. And Nissan incentives cover excess wear. I repeated many times I will not purchase the car If I have to pay any of the last 3 payments March 8th /17 I received a bill from Nissan for 1 payment and excess wear. I called sales Pearson he said he will take care of it right way, waited more calls text Called Manager J ,no answer.(theirs 2 ) several phone calls and text later. I hope to hear from them and keep up with their promise, More

Going Rogue I walked into the dealership thinking I was going to buy an Altima, but my girlfriend literally went Rogue! Our salesman, Jay Ali was humble and h I walked into the dealership thinking I was going to buy an Altima, but my girlfriend literally went Rogue! Our salesman, Jay Ali was humble and honest from the start. He's not your typical pushy sales guy, and he's a greater listener. Jay, we appreciate your time and thank you for helping us make a great decision! More

Best Car Dealer anywhere. Possibly the best experience for purchasing a car ever. Great employees, never seen a dealership with so well mannered and courteous employees. Nissa Possibly the best experience for purchasing a car ever. Great employees, never seen a dealership with so well mannered and courteous employees. Nissan should use this place as an example of how a car dealership should be run. Everyone bubbly and fun to work with Joe G. is the best Thanks again.!!!!! In and out in less than an hour. More

Excellent customer service by Modesto Gil Modesto was very patient and courteous. Anything he did not know he did not hesitate to find out for me. I would be very appreciative to work with hi Modesto was very patient and courteous. Anything he did not know he did not hesitate to find out for me. I would be very appreciative to work with him again should I have too. Also if I know someone in need of excellent customer service for a purchase of a vehicle, I would guickly recommend your dealership and Modesto as the Salesman to see. More

Do not keep their appointments I had called them a week in advance to make an appointment for Wednesday at 7am. I have work at 9 and needed to be the first one in so I can be the fi I had called them a week in advance to make an appointment for Wednesday at 7am. I have work at 9 and needed to be the first one in so I can be the first one out. The receptionist said that wouldn't be a problem and called me a day before to confirm. I show up at 6:55 and park my car in front of the shop and out comes a mechanic telling me that I have to move and get behind a 10 car line. I told him I have a 7 am appointment and he said it doesn't matter because the other cars were waiting since 6:30am .I asked if they have an appointment also and he said no but they were there first. What is the point to make and confirm an appointment if it's voided as soon as you get walk ins???? Very unprofessional and unapologetic. This was going to be my first oil change with them and the whole experience was horrible. How can they run a service center like this?? Very disappointing! More

george lucero George lucero was our sale person never sit down and tell us the price of vehicle also our monthly payment and he still come back and ask for more 100 George lucero was our sale person never sit down and tell us the price of vehicle also our monthly payment and he still come back and ask for more 1000 dollars more when we already put 8000 dollars down payment I am having sleepless night with what they did to us at this dealers they need to fired george lucero even the color of the2016 rogue change when the deal was closed no good no good sale person I even tip him 50 bucks for taking me to the bank to get my certified check very cunning also my$ 8000 was never put as a down payment on the car and my credit score is 700 also my monthly payment is $ 508 .00 will be paying that for 72 months also when I spoke to finance guy which is alex he said go back to your country also I asked about my $8000 down payment he said that they deliver the vehicle to me which is not true my husband drove that vehicle to my home the very same day we put that down payment also they add $ 5000 for extended service wow what a mess I have to put up with presently I owed them$ 29400 More

Stay far far away!!!! I have owned seven nissans in the past and this experience Nissan of queens made me feel nothing less than a complete fool! The dealership tried call I have owned seven nissans in the past and this experience Nissan of queens made me feel nothing less than a complete fool! The dealership tried calling me twice a day to bring my Nissan in and when I put aside my crazy schedule to sit there for 90 minutes, they completely tried to rip me off. I have excellent credit and they tried to lease me a Rouge SV for 443 a month, which is a complete rip off. The sales woman, who I will remain nameless, then told me I had to wait longer for my car to come off lease. Then why were they calling me two times per day. Then another salesman called and offered me an S model for 350, another complete rip off. The dealership was run like a circus, bells and sirens going off for the people who fell for their schemes, I would probably set the sirens off too if I ripped off someone that bad! For reviews sake, I leased an SV model with premium package, including moon roof for 373 from Baron Nissan, who provided a great sales experience. Stay away from this ripoff sales act! More