Nissan of Queens - Service Center

Nissan of Queens Eggs on their faces. I scheduled an oil change for my 2010 Nissan Maxima for 3:30pm on November 25, 2014 at Nissan of Queens located at 84-24 Rockaway Blvd Queens, NY 1141 I scheduled an oil change for my 2010 Nissan Maxima for 3:30pm on November 25, 2014 at Nissan of Queens located at 84-24 Rockaway Blvd Queens, NY 11416. I was held hostage from 3:30pm to 5:30pm without any oil change done. Nissan make good cars but Nissan of Queens Repair Services is operated by morons that have no respect for customer time. If you don’t believe me then read similar reviews on yelp, google, and all over the web. This is a big sham. More

Nissan of Queens. Unprofesionals and never willing to help the costumer. Worse service ever experienced with a car dealer. No costumer service ethics. Regret purchasing a nissan. help the costumer. Worse service ever experienced with a car dealer. No costumer service ethics. Regret purchasing a nissan. More

I feel like I have had an issue every time I brought my car into service. I have had stuff stolen out of my car but the most recent issue I have had was the worst of them all. The entire experience took ju car into service. I have had stuff stolen out of my car but the most recent issue I have had was the worst of them all. The entire experience took just about 5 hours. I brought my car in at 7am, thinking my car would be done at a decent time. I had an issue with my front power socket. 2 hours later I was told my car was done. I checked and they did nothing. They claimed they worked on the wrong power socket for those 2 hours. So they brought the car back in to have the right socket fixed. They then tried to tell me there was nothing wrong with the socket and it was my phone charger that was broken. After showing the mechanic, service advisor, and service manager that not just my phone charger but my GPS charger and USB plug did not work either. I then showed them that they all worked in the rear socket. So 4 hours later they finally decided to change the socket for me. 4 1/2 hours later my car was finally ready. When I got in the car I realized the mechanic installed the shifter backwards. They had to bring back the car and after 5 hours my car was finally ready. They charged me $60 for this. My car is still under warranty and the service advisor claimed I had a $50 deductible. Which is not true and I proved it by explaining that I have never paid a deductible all the times I've brought the car in. He went back in the computer and could not find a time where I paid a deductible. Still he claimed I had to pay. They were not helpful and showed not a care in the world. I would recommend to stay away from this place. More

Very expensive and unfair. Took my car to get a new mirror assembly installed. It ended up costing me over $350... I found the same authentic assembly online for $90. Crooks. I've dealt with nissa of q mirror assembly installed. It ended up costing me over $350... I found the same authentic assembly online for $90. Crooks. I've dealt with nissa of queens many times in the past. Never a satisfying experience! More

To avoid headaches and misdiagonisis please avoid this dealership at all cost. The practice of not addressing customers concerns but claiming to have fix them runs rampant. If you enjoy visiting one deale dealership at all cost. The practice of not addressing customers concerns but claiming to have fix them runs rampant. If you enjoy visiting one dealership only to go to another dealership after wasting personal time and dollars feel free. In closing this dealership forces you to consider if you will ever purchase another nissan. More