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Nissan of Richmond
Richmond, VA
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,250 reviews
March 20, 2023
The service we received was extraordinary. Best experience ever. Everyone went above and beyond to make sure that everything was perfect. Our cars are in top shape - but it’s the customer serv Best experience ever. Everyone went above and beyond to make sure that everything was perfect. Our cars are in top shape - but it’s the customer service that was top notch! More
by Angela
Verified CustomerEmployees Worked With
Other Employees :
Darren Gardner, Antouan Mahrous
March 20, 2023
The staff was was very helpful, polite, and courteous. The dealership was clean and accommodating. The dealership was clean and accommodating. More
by JAM1TLB45
Employees Worked With
March 20, 2023
The dealership is very clean and quiet. Employees are friendly and respectful and keep you updated on your vehicle while you’re waiting. Employees are friendly and respectful and keep you updated on your vehicle while you’re waiting. More
by JADAMORRIS73
Employees Worked With
March 19, 2023
Debbie is great. Last minute oil change because I forgot but still in and out in less than 2 hours on a busy Friday morning. Last minute oil change because I forgot but still in and out in less than 2 hours on a busy Friday morning. More
by chanda.randolph
Employees Worked With
March 19, 2023
Hospitality was awesome and I received good and honest service. What I thought was wrong with my vehicle wasn't the problem and Nissan didn't take advantage. Thought I was going to leave with a $100 plus service. What I thought was wrong with my vehicle wasn't the problem and Nissan didn't take advantage. Thought I was going to leave with a $100 plus bill but ended up paying $20. Again thank you Nissan for not taking advantage of your customers. Darryl Stafford More
by DBSTAFF48
March 19, 2023
I just bought a 2018 Nissan Rogue. Preston was extremely respectful, listened to what I was looking for and what my budget was. He worked hard to make sure I stayed in my budget. It wa Preston was extremely respectful, listened to what I was looking for and what my budget was. He worked hard to make sure I stayed in my budget. It was a pleasure working with Nissan of Richmond. More
by katiehoffmann2013
Employees Worked With
Preston Harris
March 19, 2023
I was verbally abused by Advisor Donetra. I nicely asked her for a copy of the diagnostic of my Nissan. She refused to provide that info and told me: "Get that xxxx out of here". I will call I nicely asked her for a copy of the diagnostic of my Nissan. She refused to provide that info and told me: "Get that xxxx out of here". I will call Nissan headquarters soon to put a formal complaint. Over the phone Carmen and Donetra were desperately competing with each other to be my adviser, maybe for a commision pay. Carmen was very rude, she asked me to leave the lobby in a very rude way too. More
by lurquin
Employees Worked With
Donnie Washington, Carmen McDonald
