Nissan of Richmond

This was a perfect experience! The prices were more than reasonable, and they treated me like I was special. Even more importantly, they didn’t try to convince me to have work done The prices were more than reasonable, and they treated me like I was special. Even more importantly, they didn’t try to convince me to have work done that I didn’t need. I drive an hour each way from Louisa and will continue to do so as long as they keep up their excellent service. More

Our experience with Orlando was extremely smooth- great rapport, answered each question thoroughly, sought the answers that needed greater details, made sure we stayed informed each step of the way and did rapport, answered each question thoroughly, sought the answers that needed greater details, made sure we stayed informed each step of the way and did it all with a smile and vibrant personality. More

Orlando was amazing to work with! Great experience! 10/10 recommendation! So helpful with everything! Great experience! 10/10 recommendation! So helpful with everything! More

The most Horrible and worst experience EVER! ! Short staffed, no knowledge about fixing vehicles. Communication was definitely not there! No one ever called to update me on my services, and most ! Short staffed, no knowledge about fixing vehicles. Communication was definitely not there! No one ever called to update me on my services, and most times when I would call, they didn’t even answer when they saw my number. More

The service was fast and comfortable waiting area with plenty of space. Nice people who work there plenty of space. Nice people who work there More

They always take care of me with whatever I am in need of. Good service, and Carmen is very knowledgeable of. Good service, and Carmen is very knowledgeable More

I am very pleased with the service on my Rogue, also the kind and courteous help throughout the service department, u guys are professionals thank you. kind and courteous help throughout the service department, u guys are professionals thank you. More

Donnie was great. I felt like the tech did a great job on my car. I felt like the tech did a great job on my car. More

I was greeted right away and service staff was very friendly. I will be back agein. friendly. I will be back agein. More

Service is amazing, sales people are unethical and unprofessional or at least Harry. After I went there to service my two vehicles, I got a call while I was there saying they had a “strong offer” to b unprofessional or at least Harry. After I went there to service my two vehicles, I got a call while I was there saying they had a “strong offer” to buy my carsbecause their inventory was too low, I told them I did not want to sell and did not want to waste time in back and forth talks, they said they had an offer but just wanted to check the car, I gave my keys, they “test drove” my car, lol, and no offer, suddenly a guy name Harry shows up, after I wasted 30 mins, and tells me my car had a frontal crash (which never happened), then with the carfax they ran, I asked where the frontal crash was, he ignored my question and asked what I wanted, I repeated I did not want anything, that they called me and asked if I wanted to hear an offer, so I asked Harry if he had an offer, his answer was “thanks for coming”. More