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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,251 reviews

December 06, 2022

I have a 2022 Nissan Rogue and I’m having issues with an indicator on and they found nothing wrong More

by shirleythomasspence2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2022 -

Nissan of Richmond responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Paula Quick Owner Loyalty Manager 804-346-4200

December 06, 2022

Michael was a terrific salesman and got me the best deal on my brand new Nissan Sentra More

by NF314
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Dec 06, 2022 -

Nissan of Richmond responded

It's great to hear that Michael and our sales team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Congratulations on your new car! Paula Quick Owner Loyalty Manager

December 06, 2022

Michael was a friendly salesman and knowledgeable. We felt we got a good deal on our new Altima More

by WB897
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Dec 07, 2022 -

Nissan of Richmond responded

Thank you for your very kind review. Michael and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Congratulations on your new Altima! Paula Quick Owner Loyalty Manager

December 04, 2022

I bought my car in 2019 and customer service has been A1. No issues. I More

by QUKRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
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Dec 05, 2022 -

Nissan of Richmond responded

We are so glad that we have had the opportunity to work with you, and that our team could make customer servicer a top-notch experience. We look forward to continuing to serve you in the future! Paula Quick Owner Loyalty Manager

December 04, 2022

Worked with the scheduling of repair. Completed repair in a timely matter. Took care of all billing questions. More

by uodate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly. Five stars
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Dec 04, 2022 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

December 04, 2022

Service was efficient and done correctly. . waited on quickly and friendly. Overall total satisfied with experience More

by CAMPEAUDAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luberto
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Dec 04, 2022 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

December 04, 2022

Very helpful. Analyzed my problem easily. Were polite and efficient. Will come again for service. More

by LPBAKER23192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
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Dec 04, 2022 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan of Richmond to be a positive one. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

December 04, 2022

This Dealership goes over and beyond to take care of its customers. I always have a positive interaction with them. All of the Team Members are great. I usually work with Donnie, who always delivers excelle More

by Jeanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
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Dec 04, 2022 -

Nissan of Richmond responded

Thank you, Jeanette! It's great to hear that Donnie and the team have provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

December 04, 2022

Very fast efficient service, gotta love the fact you can have coffee while you wait. More

by CHR36MAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Washington
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Dec 04, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

December 03, 2022

The salesman was very professional and acted like he was really interested in our business. Very nice young man. His dress was also an indication to us that he took his job seriously. Sales Manger was ver More

by Dmh11701
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
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Dec 03, 2022 -

Nissan of Richmond responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

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