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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

October 21, 2022

The service and customer service is awesome I always love the atmosphere never had a complaint keep up the good work Scott Hornbeck More

by MICHAELHARRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2022 -

Nissan of Richmond responded

We are very happy that Scott provided you with such a positive experience! Our Service Team sincerely values your business and looks forward to your next visit. Paula Quick Owner Loyalty Manager

October 21, 2022

Donna helped with my tire rotation and oil change and was very helpful . The customer service was great. More

by SHADAI20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
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Oct 21, 2022 -

Nissan of Richmond responded

We are very happy that Donnie provided you with such a positive experience! Our service team sincerely values your business and looks forward to your next visit. Paula Quick Owner Loyalty Manager

October 21, 2022

Really nice people they provide us, me and my wife all the information we need also good service I think. More

by vcurvelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
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Oct 23, 2022 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

October 21, 2022

very friendly people, enjoyed all of it. It was all and more of what I expected. More

by grannyva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : valerie, Antouan Mahrous
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Oct 21, 2022 -

Nissan of Richmond responded

Ah, you’ve made our day. Thank you for taking the time to share your feedback with us. Our team works hard to make sure our guests have an exceptional experience. We look forward to working with you again and appreciate your business! Paula Quick Owner Loyalty Manager

October 21, 2022

Very helpful in assessing my needs and doing it in a fast manner! Always helpful when I come to Nissan of Richmond. More

by JAH0803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2022 -

Nissan of Richmond responded

We are very happy that our Service Team provided you with such a positive experience! Our team sincerely values your business and looks forward to your next visit! Paula Quick Owner Loyalty Manager

October 21, 2022

Great service, friendly and efficient. Child care area was great to have my granddaughter to play in while waiting. More

by monicaleebagby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2022 -

Nissan of Richmond responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Nissan of Richmond are glad to have you as a customer! Paula Quick Owner Loyalty Manager

October 20, 2022

Had a great experience with the team who handled the recall / service on my truck More

by ddmcgee060
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain
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Oct 20, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our Service Department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. You've made our day! Paula Quick Owner Loyalty Manager

October 20, 2022

Debbie never returned my call about alignment specs were given to me for a different car. More

by martin.weaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2022 -

Nissan of Richmond responded

Sorry to learn of the negative experience you had at Nissan of Richmond. I would like more details about your experience. How may I best get in touch with you? As well, you can reach me directly at the number below. Sincerely, Paula Quick Owner Loyalty Manager 804-346-4200 x. 1000

Oct 20, 2022 -

martin.weaver responded

Tell Debbie to email me the correct alignment specs for my car. weavemr40@gmail.com

October 20, 2022

Debbie is amazing! She is always helpful whenever I have an car service appointment. She is greatly appreciated. More

by KESHIAMARYLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback on working with Debbie. Yes, she is truly amazing! We work hard to make sure our guests have an exceptional experience and are glad Debbie meets your needs in a timely manner. We'll be sure to share your comments with her, and our team looks forward to working with you again. Paula Quick Owner Loyalty Manager

October 19, 2022

Found a car that I was looking for. Had to do a little dealing. Great More

by rlotts14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Spicer
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Oct 19, 2022 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. We appreciate your business! Paula Quick Owner Loyalty Manager

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