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Nissan of Richmond
Richmond, VA
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,251 reviews
August 31, 2022
Ive been taking car since the time purchased it to Nissan of Richmond to get services and inspections and Kevin Preston never told me that I had a rust problem under my car that caused an accident,they cause of Richmond to get services and inspections and Kevin Preston never told me that I had a rust problem under my car that caused an accident,they caused a suspension issue with my car,and the Scott drove my car and broke my frame and he wasn't certified to drive my vehicle. More
by Usuf
Verified CustomerEmployees Worked With
Other Employees :
Kevin Preston , Donnie Washington
August 31, 2022
Every time, Debbie exceeds expectations each service visit. I could not ask for anything better from a service tram. visit. I could not ask for anything better from a service tram. More
by WHATLEY1ON1
Employees Worked With
August 31, 2022
Debbie helped me with my oil change/tire rotation and she was wonderful! She was super professional and very helpful and I give her a five star! Excellent employee! was wonderful! She was super professional and very helpful and I give her a five star! Excellent employee! More
by SCSWEET
Employees Worked With
August 31, 2022
Always pleasant helpful answering my many questions. So far not disappointed at all. Easy process So far not disappointed at all. Easy process More
by DDINSPECTION
Employees Worked With
August 29, 2022
The service representative which was kelly, was very informative and explained all the situations of the service department. This was a tremendous help. She was very courteous. informative and explained all the situations of the service department. This was a tremendous help. She was very courteous. More
by AJACX1953
Employees Worked With
Kelley Carlson
August 28, 2022
Disorganized, pushy, unwilling to listen to my needs. Chaotic and frustrating experience - they called me 6 times trying to get me to buy something but I had to pry information about the status of my car Chaotic and frustrating experience - they called me 6 times trying to get me to buy something but I had to pry information about the status of my car’s service appointment from them. Poorly run place. More
by rob.stephen
Employees Worked With
I don’t remember - no one identified themselves
