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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

August 19, 2022

Everyone was friendly and explained in detail all info to a first Time car buyer. More

by raineytina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
Report | Print
Aug 19, 2022 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks again for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

August 18, 2022

The customer service was outstanding and the work performed was excellent. I was extremely please at the high level of professionalism. More

by casscrav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Washington, Michelle Ross, Kavon Smith
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Aug 18, 2022 -

Nissan of Richmond responded

Thank you for your kind review; we are happy to pass along your comments to the Service team here at Nissan Of Richmond! Please let us know if there is anything else we can do for you; we are more than happy to help! Have have an amazing day! Paula Quick Owner Loyalty Manager

August 18, 2022

The work was done in a timely manner. Clear communication throughout the entire process and easy pick up. More

by TA804
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Aug 18, 2022 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

August 18, 2022

I the service parted. But when it was time to finish up the oil change. I was told that I had to pay. When i purchase the car all that was included. More

by MELMOSES33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Quick , Donnie Washington, Michelle Ross, Kavon Smith, Kelley Carlson
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Aug 18, 2022 -

Nissan of Richmond responded

Thank you so much for taking the time to leave us this 5-Star review! Please provide me your name and number so I can clear up any questions about oil changes. Paula Quick Owner Loyalty Manager

August 18, 2022

I have been a customer at Nissan of Richmond for over 10 years and received very good service. More

by MOCHA114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Ross
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Aug 19, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our Service Department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

August 18, 2022

The salesman saw us riding around he asked if he could help us with anything. More

by aosgrateful1@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean (Shawn), Preston Harris
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Aug 19, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We hope to see you again! Paula Quick Owner Loyalty Manager

August 17, 2022

Nice friendly customer service the young women was great overall everything was perfect will come back when needed thanks for everything More

by BYAK1306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Aug 17, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our Service team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

August 17, 2022

Nisan was very professional and did my inspection in a timely manner. They were also very courteous. More

by loulyons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Ross
Report | Print
Aug 17, 2022 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

August 17, 2022

Great customer service Demonstrated patience to customers Kind employees Good listeners Polite Educated Clean environment Spacious A+ on timeliness Fast sevice Generous More

by robinson.angela25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our Service Department. We appreciate the Five-Star rating. We will be sure to share your comments with our team. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Paula Quick Owner Loyalty Manager

August 16, 2022

The service that I had was an oil change. They did a great job. Love how friendly the employees are. More

by NCARMERON06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember who helped me
Report | Print
Aug 17, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our Service Department, We appreciate the five-star rating. We will be sure to share your comments with our team. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Paula Quick Owner Loyalty Manager

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